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Salesforce Interview Questions And Answers [2024] Updated

Introduction

Ready to Ace Your Salesforce Interview?

Salesforce is a leading CRM platform, offering vast career opportunities in various fields like sales, marketing, and development. To help you prepare for your interview, we've compiled a list of common Salesforce interview questions.

Let's dive in!

Basic Salesforce Interview Questions

This blog on Salesforce questions and answers comprises of well-researched questions listed by industry experts in the Salesforce field. Let’s explore these most common basic Salesforce interview questions along with answers to crack your Salesforce professional job interview effectively.

Q1). What is Salesforce CRM?

Salesforce is a leading provider of cloud-based Customer Relationship Management (CRM) software.  Users access Salesforce applications entirely online through a subscription model, eliminating the need for software downloads or installations.  Data is stored securely in the cloud, allowing users to access Salesforce anytime, anywhere, from any device.

Q2). What are the advantages of Salesforce CRM?

Here are some of the top advantages of Salesforce CRM -

  • Boost Sales Efficiency: Close deals faster and identify high-potential leads.
  • Streamline Customer Acquisition: Implement a structured approach to attracting and converting new customers.
  • Optimize Costs & Enhance Satisfaction: Reduce expenses while improving customer happiness.
  • Automate Repetitive Tasks: Free up your team's time by automating mundane processes.
  • Empower Your Team: Enhance skills and strengthen communication across all departments.

Q3). Explain the meaning of custom objects in Salesforce.

In Salesforce, standard objects represent common business entities like leads, contacts, and opportunities. Custom objects, on the other hand, are user-created objects designed to store information specific to your organization's unique needs. They act like custom data containers that hold information relevant to your business processes.

Here's a breakdown of their key points:

  • Tailored for your business: Unlike standard objects, custom objects are designed to capture data specific to your industry or organization's workflows.
  • Enhanced data storage: They allow you to store information beyond what's offered by standard objects, providing a more comprehensive view of your data.
  • Flexibility: You can define custom fields, relationships with other objects, and validations to fit your specific needs.

Essentially, custom objects act as the building blocks for extending Salesforce functionality to perfectly match your business requirements.

Q4). Describe the functionality of custom objects in Salesforce.

These custom matters must be well-defined first, and subsequent steps must be taken:

  • Link records with custom objects.
  • The custom object data are exhibited in custom lists.
  • Generate a custom tab for the custom object.
  • Structure page layouts.
  • Generating a dashboard & account for analyzing the custom object.
  • The custom tab, app, and entity can be shared
  • Get Salesforce Documentation in 24 Hours

Q5). Explain the object relationship summary.

In Salesforce, you can associate the standard and custom object accounts in a linked list. An Object By Object relationship summary completes it. Numerous types of associations can be created to attach specific business cases with exact customers. It is probably to create a custom relationship on an object and describe numerous relationship types. This is one of the most frequently asked Salesforce interview questions you cannot miss during preparation. 

Q6). Describe the functionality of custom objects in Salesforce.

Custom objects in Salesforce are non-entity and database tables. It supplies information linked to your corporation in Salesforce. Once you have a well-defined custom object, you can do the following things.

  • Generate custom fields
  • Subordinate the custom object with other records
  • In the conventionally related lists, it shows the custom object data
  • For the custom item, records track actions and responsibilities
  • Build page designs
  • For the practice object, generate a custom tab
  • To analyze custom object data, generate dashboards and reports
  • Share your convention tabs, practice apps, custom objects, and any additional related components.

Q7). Describe the meaning of the object relationship overview.

An object relationship overview in Salesforce is needed to associate conventional object records with normal object records in a linked list. In other words, tracking product flaws related to customer cases is supportive. You can describe diverse types of relationships by generating custom relationship fields on an object.

Q8). What are the reasons that can cause data loss in Salesforce?

Data loss may occur due to the following explanations in Salesforce.

  • Altering data and date-time
  • Varying to percent, figure, and currency from other information types
  • Altering from a multi-select picklist, checkbox, auto figure to other types
  • Shifting to multi-select picklist from any kind excluding picklist
  • Altering to auto-number excluding from text
  • Altering from text-area to email, mobile, URL, and text.

Q9). What is the main purpose of using Salesforce?

Salesforce is a leading cloud-based service as a software (SaaS) company that allows businesses to use cloud services to better connect with their customers and partners remotely. It is packed with features like no other CRM software, helping businesses with features such as 

object relationship in salesforce

Q10). Discuss modifications in what may cause data loss.

Data loss may occur due to the following explanations in Salesforce.

  • Altering data and date-time
  • Varying to percent, figure, and currency from other information types
  • Altering from a multi-select picklist, checkbox, auto figure to other types
  • Shifting to multi-select picklist from any kind excluding picklist
  • Altering to auto-number excluding from text
  • Altering from text-area to email, mobile, URL, and text.

Q11). How can SaaS be beneficial to Salesforce?

Here are a few benefits of SaaS in Salesforce.

  • Customers can circumvent a large preliminary asset in an IT infrastructure and day-to-day propel of sustaining infrastructure
  • SaaS customers deliver similar provider substructure and simple integration.
  • SaaS applications use an easy internet interface that makes it simpler for the customer to use.
  • SaaS always offers the newest platform to the client with modernization.

Q12). What are various object relations in Salesforce?

Salesforce provides the following types of object relationships:

  • Master-detail relationship.
  • Lookup relationship.
  • Self-relationship.
  • External lookup relationship.
  • Indirect lookup relationship.
  • Many-to-many relationship (junction object)
  • Hierarchical relationship.

Q13). What is a batch Apex class in Salesforce?

In Salesforce, a batch Apex class is a special type of class designed to efficiently process large volumes of data. It achieves this by breaking down the data into smaller, manageable chunks that are then processed asynchronously.

Here are some key characteristics of batch Apex classes:

  • Asynchronous processing: Unlike triggers or workflows that execute synchronously, batch Apex jobs run in the background, freeing up the user interface for other tasks. This is particularly beneficial when dealing with millions of records, as synchronous processing could lead to performance issues and timeouts.
  • Improved governor limits: Batch Apex classes have a higher threshold for governor limits compared to regular Apex code. This allows them to handle larger datasets without encountering limitations.
  • Transactional processing: Each batch of data is processed within its own transaction. This means that if an error occurs during processing of one batch, it won't affect the successful completion of other batches.

Use cases for batch Apex classes include:

  • Data cleaning and manipulation of large datasets
  • Mass record updates
  • Data migration from external systems
  • Sending bulk emails

If you're working with significant amounts of data in Salesforce,  batch Apex classes are a powerful tool to consider for efficient and reliable background processing.

Q14). What is the main purpose of using Salesforce?

Salesforce is a leading cloud-based service as a software (SaaS) company that allows businesses to use cloud services to better connect with their customers and partners remotely. The main purpose of using Salesforce is that it is packed with features like no other CRM software, helping businesses with features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics, and intuitive, mobile-ready dashboard, and so on.

Q15). How can SaaS be beneficial to Salesforce?

Salesforce SaaS is a payment-based platform where clientele can always decide not to reintroduce if they are discontented. Here are a few benefits of SaaS in Salesforce.

  • Customers can circumvent a large preliminary asset in an IT infrastructure and day-to-day propel of sustaining infrastructure
  • SaaS customers deliver similar provider substructure and simple integration.
  • SaaS applications use an easy internet interface that makes it simpler for the customer to use.
  • SaaS always offers the newest platform to the client with modernization.

Salesforce Technical Interview Questions

Salesforce professionals always have job opportunities in the the field, are you applying for your dream job roles, start preparing for the next step i.e. to prepare for Salesforce testing interview questions for experienced and freshers. But, don’t know where to start? This complete list of Salesforce questions curated to test your knowledge of some of the most frequently asked Salesforce Technical Interview questions you’ll face during an interview. 

Q16). How does Salesforce deploy Sales Path?

Salesforce Sales Path isn't deployed like an app. It's a configuration within Lightning Experience. You define your sales stages, assign relevant fields and content for each stage, then activate it on page layouts (like Opportunities) for reps to see. While Sales Path itself doesn't deploy, changes made in a sandbox might require deployment tools like Change Sets or Gearset, especially for complex setups. The image below presents the step-wise process to deploy the Salesforce sales path:

usage of salesforce

Q17). Can two profiles be assigned to one user in Salesforce?

Two different users can have the same profile in Salesforce, but two profiles cannot be assigned to one user. 

One profile can be assigned to many users. For example, suppose the admin creates a sales profile. Now the admin has to give access to one sales profile to multiple sales team members, as the same role can be given to multiple users, but they all may or may not have the same permissions.

But the admin cannot give a user access to more than one profile because sales reps should only have access to the sales profile. So two different profiles cannot be assigned to one user. Learn more about assigning profiles to users by enrolling in Online Salesforce Administrator course.

Q18). What is the difference between trigger and workflow? 

Workflow is an automated process that fires an action based on Evaluation criteria and rule criteria and lets you automate standard internal procedures and processes to save time across your org. Whereas Trigger is a piece of code that enables you to perform custom actions before or after a record is inserted or updated. The usage of the triggers lies when there is a need to update the particular record after and before the action has taken place. 

Q19). What is a dynamic dashboard in Salesforce? And how to create a new one?

Salesforce Dynamic Dashboard enables multiple users to access a dashboard previously accessed only by a static user. They are used to display user-specific data, such as their quotas and sales, the number of case closures or leads converted, etc. 

To create a Salesforce Dynamic Dashboard, navigate to the Dashboards tab, click New Dashboard to create, name it, add a description if you'd like, and select the right folder for proper organization.

Q20). What are Standard and Custom Controllers? Can we use them together?

Standard Controllers: Standard Controllers in Salesforce are generated for all standard Salesforce pages. They fetch data and provide views like pages, lists, dialogs, or forms.  It provides data and facilitates binding a view's controls to the records fields for either display or input.

Custom Controllers: Custom Controllers is a class written in Apex that implements all of the logic for a page without leveraging a standard controller. It overrides the standard functionality and executes the logic of a page without utilizing the Standard Controllers. We can use custom controllers whenever we want to run a Visualforce page fully in system mode without recognizing the security and permissions of the current user. You write the custom controller's code and do what your code tells them to perform.

We can use Standard controllers or Custom Controllers with extensions at a time. But it is impossible to use the Standard controller & a Custom controller both at a time.

Explore additional Salesforce developer interview questions [Click here]

Salesforce Admin Interview Questions

Why salesforce interview questions? Because job interviews could be tricky, specifically in relation to showing your expertise in relevant technology, and showcasing that, you need to master something for that, you’re required to delve deep and try not to hamper your interview. 

Give concise and comprehensive answers that showcases your expertise without giving long answers. Let’s check out Admin-level Salesforce interview questions:

Q21). Explain briefly the details of Salesforce SaaS functionality.

Some of the key structures of Salesforce SaaS are:

  • A pay-as-you-go framework flawlessly suited for all clientele.
  • No hassle of substructure management.
  • All requests are retrieved via the Internet.
  • Simple incorporation amid numerous applications.
  • The newest features are provided, deprived of any postponement.
  • Definite uptime and safety.
  • Scalable presentation for numerous operations.
  • Capability to contact via mobile devices from any place.

Q22). How does Salesforce organize sales tracing?

Salesforce is very conscientious when it comes to copying complicated details like sales statistics, client details, customer assisted, and replication clientele to generate thorough reports, charts, and consoles for keeping track of sales. If you have an associated team, the performance chart will show data based on the opportunities for your sales team. If not, the chart shows the opportunities you already have. Only opportunities with a likelihood of above 70% that they are closed or open for the current sales quarter are shown.

How does Salesforce organize sales tracing

Q23). How many associations are present in Salesforce?

The two significant relationships in Salesforce comprise

  • Lookup Association
  • Master-Detail Association

Learn how to convert Lookup associations into Master-detail associations by clicking here.

Q24). Explain the meaning of Trigger in Salesforce.

A Trigger in Salesforce is a block of code executed before or after a record is inserted, updated, or deleted in the Salesforce database. It allows developers to define custom logic and automate processes based on specific events or conditions. Triggers are associated with specific objects and are executed whenever a corresponding database operation occurs.

Q25). Describe the several Standard Profiles in Salesforce.

Here are some of the most standard profils in Salesforce:

  • System Superintendent – Customization and management of the application.
  • Normal User – Can edit, view, inform, or erase one’s record.
  • Read Only – Able to view the accounts impartially.
  • Solution Manager – Originates with standard user authorization but also can accomplish groups and available solutions.
  • Marketing User – Can import leads into the group along with standard user authorizations.

standard profiles in salesforce

Q26). Describe the Force.com platform.

Force.com is the complete substructure and codebase on which the Salesforce application occurs. In other words, Salesforce is assembled on Force.com, a Platform as a Service (PaaS) that leases to abridge the design, growth, and placement of cloud-based applications and websites. Salesforce designers can work with Cloud Combined Development Environment and organize the applications on the Force.com servers. This is one of the frequently asked basic Salesforce interview questions you cannot miss during preparation. 

Q27). List the numerous types of Reports accessible in Salesforce.

Here are the Types of Reports Formats Available in Salesforce:

  • Tabular report: Tabular is the default report format in Salesforce. In Tabular format, the total is displayed in a table format.
  • Matrix report: These reports provide the most detailed view of our data and allow you to group records by row and column.
  • Summary report: Summary reports are similar to tabular reports, but in these reports, you can group rows of data, view subtotals, and create charts.
  • Joined report: When two or more reports are joined into one, it creates a joined report that allows you to create multiple views of your data.

CRM Salesforce Interview Questions

Due to the increasing data production, companies are needed to authorize a platform that helps them to use customer data properly, and Salesforce is one aforesaid platform. Let’s explore the CRM Salesforce interview questions and answers:

Q28). Describe the number of reports that can be added to the Salesforce dashboard.

Users can subscribe to up to 7 reports or dashboards and receive notifications anytime specific criteria are met. This upper bound is hard-coded, and it cannot be raised. Notes: Both Salesforce Classic and Lightning Experience have a limit of 7 subscribed reports.

Q29). Describe the different dashboard components.

Salesforce dashboard components are charts, tables, gauges, metrics, or other components you can create with VisualForce.

different dashboard components.

Various Salesforce dashboard components are:

  • Gauge: A gauge shows a single value within a range of custom values to see how far you are from reaching a goal.
  • Chart: Salesforce charts are a helpful visual representation of your reports.
  • Tables: Tables can be used to get a view of the data close to the underlying dataset and to manipulate and extend the data to expose fresh insights.
  • Metric: Metric is used for displaying a single key-value pair. 

Other Visualforce dashboard components are:

  • Visualforce page: A Visualforce page is similar to a standard Web page used to create a custom component or show information unavailable in other component types. It includes powerful features to access, display, and update your organization's data.
  • Custom S-component: Custom S-components allow developers to define attributes that can be passed into each component. It provides content that can run or be displayed in a browser, like an Excel file, ActiveX Control, Java applet, etc.

If you are just starting and are confused about the career path, look at how to kick start your career in Salesforce for all your queries.  

Q30). Explain the meaning of Visual force in Force.com.

Visualforce is a framework for building user interfaces (UI) within the Salesforce platform. It utilizes a tag-based markup language similar to HTML, with over 100 built-in components for creating dynamic web pages.

When you create a Visualforce page, it combines two key elements:

  • Visualforce Markup: This markup defines the structure and layout of the page using tags, similar to HTML.
  • Apex Controllers: These are optional classes written in Apex, a powerful Salesforce programming language. Controllers handle user interactions and manipulate data displayed on the page.

Visualforce adheres to the Model-View-Controller (MVC) pattern, separating concerns for better organization and maintainability.

Q31). List the numerous object relations in Salesforce. 

Lookup and master-detail connections are the two significant forms of object relationships. The relationship between the two objects in our Account to Contact example above is a lookup relationship.

Q32). Explain the meaning of static resources in Salesforce.

A static resource allows you to upload content that is in the format of .jar, .zip format, style bits, JavaScript, and so on. It is suggested to organize a still resource rather than uploading the file to the Papers tab since it is conceivable to set a set of files into a directory grading and upload it. These files can be effortlessly mentioned on a Visual Force page.

Q33). Distinguish amid Salesforce Object Query & Object Search language?

Salesforce Object Query Language (SOQL) lets you find only one object, while the Salesforce Object Search Language (SOSL) lets you explore multiple objects. You can request all types of fields in SOQL, but request only text, email, and mobile numbers in SOSL. Data Manipulation Language processes can be achieved based on query results, not search outcomes.

Q34). What are the kinds of custom settings in Salesforce? What is the benefit of using custom settings?

There are two kinds of custom locations in Salesforce: List Custom Locations and Hierarchy Custom Surroundings.

  • List Custom Situations are convention locations that deliver a refillable set of static information that can be retrieved from your group regardless of user/ profile.
  • Hierarchy Custom Situations are the other custom situations that practice built-in ranked logic for “personalizing” locations for detailed profiles or users. The benefit of using custom situations is that it permits developers to create a traditional set of contact rules for numerous users and profiles.

Developer Level Technical Salesforce Interview Questions

Salesforce Object Query Language (SOQL) lets you find only one object, while the Salesforce Object Search Language (SOSL) lets you explore multiple objects. You can request all types of fields in SOQL, but request only text, email, and mobile numbers in SOSL. Data Manipulation Language processes can be achieved based on query results, not search outcomes.

Q35). Explain the meaning of static dashboards in Salesforce.

Static dashboards are the elementary dashboard types that will be noticeable to any operator who has made a statement from their information. An instance of this is what a Sales Manager/ Marketing Manager could see on his Salesforce.org. In other confrontations, a typical console shows information only from a solitary user’s viewpoint.

Q36). Explain the meaning of dynamic dashboards.

Dynamic dashboards are cast off to display custom-made data for a definite user. Let us deliberate on the same instance as above. If the Sales manager wants to understand the report produced precisely by only one of his team members, he can practice dynamic dashboards. With a Salesforce dynamic dashboard, you can display essential data to various stakeholders, including employees, CEOs, CFOs, clients, and customers, according to their rights and requirements, without having to construct separate dashboards for each one.

Q37). Can dynamic dashboards be planned?

You can practice dynamic dashboards when you need to display user-specific information of a specific user, such as their quotas and sales, or amount of case conclusions, leads transformed, etc. You can also practice a standard/ stationary console when you want to display regional or organization-wide data to an established number of users, such as a specific region’s sales quantity or a specific support team’s concert on case conclusions. Regarding the next part of the question, we cannot plan a dynamic dashboard. That is because it will show the data produced in real time whenever we open the console.

Q38). Explain the different types of object relations in Salesforce. Specify the method to create them.

A two-way association between two items is what Salesforce refers to as an object relationship. On an object, relationships are made by adding custom relationship fields. Users can see and access relevant data when viewing records as a result. The different kinds of object relationships in Salesforce are

Q39). How to create the Master-Detail Relationship in Salesforce?

It is a parent-child association in which the chief object assures the behavior of the subordinate child object. It is a 1: n association, in which there can be merely one parent but numerous children. The chief idea you require to be distinguished is that being the supervisory object, the chief field must be fulfilled. If a record/ field in the master object is erased, the consistent fields reliant on the object are also erased. This is named a force delete. Reliant on fields will receive the owner, allocation, and security locations from its master. You can describe master-detail relations amid two custom objects or a custom object and an ordinary object if the ordinary object is the main in the relationship.

Q40). When is Lookup Relationship used in Salesforce?

Lookup relationships are cast off when you want to generate a link between two objects but without the dependence on the parental object. Like Master-Detail association, you can think of this as a procedure of parent-child association where there are unique parents but numerous children, i.e., 1: n association. The alteration here is that contempt being a supervisory field, erasing a record will not result in involuntary deletion of the lookup field in the child thing. Thus, the records in the child object will not be exaggerated, and there is no cataract deletion here. Nor will the child fields receive the owner, sharing, or safety locations of its parent.

While preparing for the interview, if you need clarification about the future scope of Salesforce, this future growth of a Salesforce developer guide can help you.

Q41). When is Junction Relationship necessary in Salesforce? 

This type of relationship can happen when generating two master-detail relations is necessary. Two master-detail relations can be twisted by connecting three custom objects. At this time, two objects will be chief objects, and the third will be reliant equally on the objects. In easy words, it will be a child entity for mutually the master objects.

Q42). What do you understand about the Master-Detail Relationship in Salesforce?

It is a parent-child association in which the chief object assures the behavior of the subordinate child object. It is a 1: n association, in which there can be merely one parent but numerous children. The chief idea you require to be distinguished is that being the supervisory object, the chief field must be fulfilled. If a record/ field in the master object is erased, the consistent fields reliant on the object are also erased. This is named a force delete. Reliant on fields will receive the owner, allocation, and security locations from its master. You can describe master-detail relations amid two custom objects or a custom object and an everyday object if the standard object is the main in the relationship.

Are you looking to pursue a successful career as a Salesforce Developer, enroll in Salesforce Developer course today!

Salesforce App Builder Questions

Preparing for an interview is just as important as preparing for the exam, and because of this, preparing for an interview requires a lot more practice and determination as compared to studying. It's essential to make an outstanding first impression. Therefore, to help you in your interview preparation, we’ve compiled a comprehensive and expertly revised list of Salesforce technical interview questions:

Q43). Can you have an instantaneous roll-up field in the Master-Detail relationship?

Yes, you can have a roll-up instant in case of a master-detail association. But not in the case of a lookup association. An instantaneous roll-up field is used to present value in a chief record based on the standards of a set of arenas in a record. The aspect record must be connected to the master through a master-detail relationship. There are four controls that you can do using the instantaneous roll-up field. You can sum the number of aspect records linked to a master record. Or, you can compute a field's sum, smallest value, or supreme value in the aspect records.

Q44). Describe the meaning of the term “Data Skew” in Salesforce.

Data skew” is a state you will come across when working with an extensive client with over 10,000 records. When one solitary user owns numerous records, we call that ailment ‘ownership data skew’. When such users achieve updates, presentation issues will come across since of “data skew”. This occurs when some single user/ members of a solitary role own most of the accounts for an object. When looking to outshine your Salesforce career, do not miss preparing to answer to such app builder Salesforce interview questions

Q44). What is the difference between a Role and a Profile in Salesforce?

As stated in one of the preceding Salesforce interview questions, a profile will eventually control contact to which records an operator has in a Salesforce org. No user can make an effort on Salesforce.org without being allocated a profile. The Profile is consequently compulsory for each user. The role, though, is not compulsory for each user. The primary function of the Role/ Role grading is that it permits higher-level users in order to get entries to records possessed by lower-level users in the grading. An instance of that is Sales Managers getting in contact with records possessed by Sales Reps while their competitors do not get in contact with it.

Q45). What are the instances of non-deterministic Force.com formula arenas?

This is how you should answer these questions to these app builder Salesforce interview questions.

Before we specify some of the instances, let me give you an outline of settled and non-deterministic formulary fields.

  • Formulation fields whose worth will be static are mentioned as deterministic fields.
  • While formula fields whose value will be altered vigorously or whose standards will have to be intended on the fly are mentioned as non-deterministic formula arenas.

A classic instance of that is a formulation returning the existing date and time. Some instances of non-deterministic fields in Force.com are

  • Lookup arenas
  • Formula fields whose orientation spans over other objects.

Q46). Explain the meaning of an external ID in Salesforce. Explain the field data types that can be cast off as exterior IDs.

An exterior ID is a custom field that can be used as an exclusive identifier in a record. External IDs are mostly used while introducing records/ data. When introducing records, one amongst the many areas in those records is essential to be clear as a peripheral ID (unique identifier). A significant point to note is that only traditional fields can be used as External IDs. When looking to outshine your Salesforce career, do not miss preparing to answer such answers to such app builder Salesforce interview questions. 

Q47). What do you understand by APEX in Salesforce?

Apex is a strongly typed OOPs language that is responsible for the execution of transaction control statements, and the data flows. With the APEX, you can add necessary business logic to each system event. It is one of the top APEX-Based Salesforce interview questions, so make sure to go through it once.  

Q48). What are the benefits of the APEX programming language? 

The benefits of APEX programming language are as follows:

  • Integrated
  • In-line salesforce Query Language
  • Easy to Use
  • Easy to Test
  • Version Control System
  • Multi-Tenant Architecture

Q49). When should you use APEX for your cloud project? Share your personal experience.

Here are the instances where APEX can be used for different purposes, and I have also used it for my past projects.

  • Email services can be created with APEX.
  • Web services creation
  • Complex validation can be performed for multiple projects.
  • If there are any business processes that are not supported by the workflows.
  • To create the custom transaction logic and attach the same to another element.

This is one of the top APEX-Based Salesforce interview questions, do never miss preparing for them.  

Q50). Explain the working of APEX for the Force.com platform.

Most of the APEX elements run over the Force.com platform. The working of APEX programming language is like any other programming language where there is one compiler, interpreter, server, etc. The APEX code is understood by the APEX interpreter and compiled or executed by the compiler further. The compiled data is stored as metadata over the server, and the final output is exchanged between machines. 

You can make your coding skills better, have a look at this handy guide on how to improve coding skills in Salesforce before we move further on Salesforce interview questions and answers. 

Q50). How to create Email services in APEX Salesforce?

This is an automated service with specific APEX classes, headers, attachments, or inbound emails, etc. For each email service, multiple email addresses can be added to exchange email messages in the future. APEX is a significant topic that you should be aware of while preparing for the Salesforce interview questions and answers. 

Q51). How will you define the Map classes in APEX Salesforce?

A Map class is a collection of value pairs where each entry has some significant unique ID and it is paired with a single value. It may be objects, data primitives, classes, data types, user-defined values, etc. Here is an example where a map class represents the combination of countries and their currencies.

Country (Key)

United States

Japan

France

England

India

Currency (Value)

Dollar

Yen

Euro

Pound

Rupee

Q52). Define the syntax for the SOQL statement.

SOQL (Salesforce Object Query Language) syntax follows a specific structure for querying data from Salesforce objects. Here's a breakdown of the key elements:

Basic Structure:

SELECT Name, Email, Phone
FROM Contact
WHERE AccountId = '00123456789ABCDE'
ORDER BY Name ASC
LIMIT 10

Explanation:

  • SELECT: This clause specifies which fields you want to retrieve from the object. You can select individual fields or use "*" for all fields.
  • FROM: This clause identifies the Salesforce object you're querying data from (e.g., Account, Contact, Opportunity).
  • WHERE (Optional): This clause allows you to filter your results using conditions. You can use comparison operators, logical operators (AND, OR, NOT), and field references to create complex filtering criteria.
  • ORDER BY (Optional): This clause sorts the results based on a specified field. You can sort in ascending (ASC) or descending (DESC) order.
  • LIMIT (Optional): This clause restricts the number of records returned in the query result.

Example:

SELECT Name, Email, Phone
FROM Contact
WHERE AccountId = '00123456789ABCDE'
ORDER BY Name ASC
LIMIT 10

This example retrieves the Name, Email, and Phone fields for all Contacts where the AccountId equals a specific value. The results are ordered alphabetically by Name (ascending) and limited to the first 10 records.

Q53). How will you define the APEX interface in Salesforce?

APEX interface is a collection of methods that were never implemented as global. It signifies the signature of the method, inputs, and final outputs. Developers can create third-party SaaS applications using Apex by gaining access to the Salesforce platform's client-server interfaces and back-end database. Salesforce developers can access user data on the platform through Apex's application programming interface (API).

Q54). How to identify a controller as being an extension?

A controller extension is an Apex class with a specific constructor that accepts another controller as its argument.

Key Characteristics:

  1. Constructor: It must have a constructor that takes either ApexPages.StandardController (for standard controllers) or CustomControllerName (for custom controllers).
  2. Accessing Data: Use the passed-in controller to access the related record's data: this.acct = (Account)stdController.getRecord();

Q55).  What are wizard controllers and how are they different from other controllers?

Wizard control eliminates the need to design forms to execute a step-by-step process in the actual business flow. It provides a mechanism that allows you to easily build the desired wizard as a collection of steps, add a new step if required, or reorder the steps. 

Wizard controllers are capable of managing multiple pages and state across each page that are not possible to manage by other controllers in VisualForce. As mentioned above, APEX is a significant topic that you should be aware of while preparing for the Salesforce interview questions and answers. 

Q56). What does the transient keyword do in Salesforce?

The transient keyword is used to declare instance variables that can not be saved and should not be transmitted as part of the view state for the visual force page. 

Q57). What is an attribute in Salesforce lightning?

Lightning Component Attributes (aura: attribute) are like member variables, making your lightning component more dynamic. Attributes used in lightning component code to store information to be referenced. Attribute tag is used to add an attribute to the Salesforce lightning component and App. Candidates miss such significant Salesforce interview questions, make sure you do not make this mistake. 

Salesforce Visualforce Interview Questions

Deciding to pursue a career in Salesforce is perfectly best choice and understanding all the topics in this technology is crucial together with scheduled preparation. Therefore, when preparing for any job role, candidates must have accurate interview questions according to topic. So to help you, we’ve curated a list of most frequently asked Visualforce Salesforce questions and answers.

Q56).  What is AJAX typically used for in Visualforce?

AJAX is primarily used for partial page updates in Visualforce, allowing the exchange of data between server and client without reloading the complete web page. Visualforce provides inbuilt support for the AJAX. Using the “rerender”  attribute, you can specify where the response should be rendered. It allows the client browser to avoid waiting for all data to arrive before allowing the user to act once more.

Q57).  Why use an Apex program within the Visualforce page?

Apex is an object-oriented programming language that allows developers to execute flow and transaction control statements on the Lightning platform server in conjunction with Lightning Platform​ API calls.  Apex runs entirely on-demand on the Lightning Platform, enabling developers to add business logic to most system events, including button clicks, related record updates, and Visualforce pages. Code written in Apex can be easily initiated by Web service requests and from triggers on objects.

Q58). What are the different types of bindings used in Visualforce?

Visualforce uses three types of bindings :

  1. Data binding: It refers to the binding dataset to your page from the controller.
  2. Action bindings: It refers to binding action methods to your page defined in the controller.
  3. Component bindings: It refers to the binding of other Visualforce components with your page.

Q59).  What are global variables in Salesforce?

Global variables are defined as a special type of merge fields provided by Salesforce to reference general information about the current user and your organization on a page. They are referenced using Visualforce expression syntax to be evaluated, for example, {!$ User. FirstName}

Q60). What are the Gov Limits in Salesforce.com?

Governors or Gov. limits track and enforce the statistics outlined in the following table. These are per-transaction certified managed package limits, if a script ever exceeds a limit, the associated governor issues a runtime exception that cannot be handled.

Overview

Governor Limit

SOSL queries issued (total number)

220

DML statements issued (total number)

1650

Governor Limits in Salesforce for the total number of callouts (HTTP requests or web services calls) per transaction

1100

SendEmail methods allowed (total number)

110

Salesforce Coding Interview Questions

Q63). Have you heard of the term Batch APEX? If yes, justify your answer.

Batch APEX class in Salesforce is a powerful feature in Salesforce that enables the processing of large data sets by dividing them into smaller batches or chunks. It provides a way to handle complex operations and data manipulation in a scalable manner, improving performance and avoiding governor limits. By utilizing Batch APEX, developers can efficiently process large volumes of data and perform operations asynchronously, ensuring optimal execution and resource management.

Q64). Give an example of APEX triggers with syntax.

Here's an example of an Apex trigger in Salesforce that validates a required phone field on Account creation:

trigger phoneFieldTrg on Account (before insert) {

  // Check if records are being inserted and not empty

  if (trigger.isBefore && trigger.isInsert) {

    for (Account acc : Trigger.new) {

      if (acc.Phone == null || acc.Phone.trim() == '') {

        acc.addError('Phone number is required for creating an Account');

      }

    }

  }

}

Q65). Define Scheduler in APEX Salesforce?

In Salesforce, the Apex Scheduler is a tool that lets you run Apex code at specific times. It's like a built-in alarm clock for your Apex classes. Here's the gist:

  • Create an Apex Class: This class implements the Schedulable interface and defines the logic you want to automate (data processing, reports, etc.).
  • Schedule the Class: You can set the schedule using the Salesforce user interface or programmatically with Apex code itself. This specifies when the class should run (daily, hourly, etc.).

Essentially, the Scheduler automates tasks within your Apex code, improving efficiency and handling repetitive jobs in the background.

// Schedulable Apex class

public class MyScheduledJob implements Schedulable {

    public void execute(SchedulableContext context) {

        // Your code to execute here

        // For example:

        List leadsToUpdate = [/* query for leads to update */];

        update leadsToUpdate;

    }

}

 

Q66). Name the different APEX triggers in Salesforce?

An APEX Trigger is a code executed before or after the following DML operations like Insert, Delete, Update, Merge, Upsert, Undelete, etc. There are two types of APEX triggers in Salesforce.

  • Before Triggers that are used to update or validate values of a record before they are saved to the database.
  • Triggers are used to access field values of the records that are then stored in the database and use these values to make changes in other records.Candidates miss these types of major interview questions, make sure you do not make this mistake. 

DML (Data Manipulation Language) Events:

  • before insert: Triggers before new records are inserted into an object.
  • after insert: Triggers after new records are inserted into an object.
  • before update: Triggers before existing records are updated.
  • after update: Triggers after existing records are updated.
  • before delete: Triggers before existing records are deleted.
  • after delete: Triggers after existing records are deleted.
  • after undelete: Triggers after deleted records are restored from the Recycle Bin.

Other Events:

  • after undelete: Triggers after deleted records are restored from the Recycle Bin.
  • after insert: Triggers after data is inserted using upsert (insert or update based on a field value).
  • after merge: Triggers after a merge operation combines two records.

Q67). Define managed sharing in APEX?

Managed sharing in APEX is a capability that allows Salesforce developers and admins to share the resources. Specific permissions are set to manage the sharing and limit access. You are free to change the permissions whenever needed.

Q68). How to add the flows to the Visual Force pages?

Visualforce pages and flows are powerful tools in Salesforce that can work together to create a cohesive user experience. Here's how to add flows to Visualforce pages:

Find the Flow's API Name:

  • Go to Setup > Flows.
  • Locate the desired flow and click on it.
  • From the flow details, find the API Name.

Create or Open a Visualforce Page:

  • Navigate to Setup > Visualforce Pages.
  • You can either create a new page or edit an existing one where you want to embed the flow.

Add the flow:interview Component:

  • Within the apex:page tags of your Visualforce page, add the flow:interview component.
  • Set the name attribute of the component to the flow's API name you found in step 1.

Save and Test:

  • Save your Visualforce page.
  • Access the page in Salesforce to test the flow integration.

Additional Considerations:

  • You can control which users can run the flow by setting the page security of the Visualforce page.
  • For more complex scenarios, you can pass data between the Visualforce page and the flow using Apex variables.

Q69). What do you mean by multi-tenant architecture in Salesforce?

Multi-tenant architecture in Salesforce refers to a system where multiple users and applications share a single instance of the software application. In this model, each user's data and configurations are isolated and secure, while the underlying infrastructure and code base are shared. This allows for efficient resource utilization, cost savings, and streamlined updates and maintenance, making it a scalable and cost-effective solution for cloud-based applications.

Q70). What do you understand about the Appexchange directory?

A marketplace called AppExchange provides products including software, parts, and consulting services. You must be a Salesforce partner in order to publicly make your own solution accessible to potential clients. The AppExchange directory makes it simple for Salesforce users to discover and download applications so they may utilize the platform for customer relationship management (CRM) and other purposes. 

Q71). How will you explain the data-driven development model in APEX?

In this development model, the app structure is defined as a ‘blueprint’ and there is no code required in the beginning. Data, objects, methods, relations, and the hierarchy can be defined as the metadata in the case of a metadata-driven development model.

Q72). Does Apex in Salesforce support DML operations?

Yes, Apex supports DML operation. It offers two ways to perform DML operations either by using DML statements or by Database class methods. It provides flexibility in performing data operations. DML statements are more straightforward to use and result in exceptions that can BE handled in your code.

Q73). What does Salesforce's Apex mean?

Apex is a highly typed OOP language that enables programmers to run transaction control statements and flow on servers running the Salesforce platform in addition to making API calls. It functions as database stored procedures and has syntax that is similar to Java. On the Lightning platform, the code can be started by triggers on objects and requests from web services.

Q74). How do permission sets work?

The user can gain access to a variety of tools and functions by using permission sets, which are collections of permissions and settings. For different users, permission sets can be utilized to increase their functional access without changing their profiles. You can develop and manage templates called permission sets that define a grouping of one or more IAM policies. Assigning AWS account access for people and groups in your company is made simpler by permission sets.

Q75). What is Salesforce Lightning?

The Salesforce Lightning platform offers resources for creating the company's cutting-edge UI and UX. Salesforce Lightning assists businesses in designing a cutting-edge user interface that increases productivity. Compared to Salesforce Classic, Salesforce Lightning has a more contemporary and user-friendly interface. It is simpler to use and increases productivity. Furthermore, Lightning gives users access to features that Classic does not, including the Einstein Analytics platform and the Salesforce1 Mobile App.

Q76). What is Lightning App Builder?

Giving your users everything they need in one place is simple with the point-and-click Lightning App Builder, which makes it simple to develop custom pages for the Salesforce mobile app and Lightning Experience. With the help of the Lightning Out technology, one may add Lightning components created on the Force.com platform to third-party programmes such as Sharepoint, SAP, Node projects on Heroku, and many more.

Q77). What is a typical profile, and what are some examples?

A standard profile is one that Salesforce assigns to its users. These profiles must abide by the Salesforce permission sets given to them and cannot be deleted.  This is a significant topic to go through when you are looking for the best Salesforce interview question and answer. Here is an example- I am a person who works hard and is enthused, motivated by myself, dependable, and responsible. I am a responsible team player who can easily adjust to any difficult circumstances. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.

Q78). What level of test coverage is necessary before deploying to production?

To deploy to production, test coverage must meet a minimum standard of 75%. The apex class or trigger cannot be deployed to production if this condition is not met. Don’t miss to go through such major topics while preparing for the Salesforce interview.  100% test coverage simply implies that you have created enough tests to cover each and every line of code in your application. Nothing more or less, just that.

Q79). How many formula fields can be created in Salesforce reports?

A report can cover up to 5 Custom Summary Formula fields. This cap cannot be raised because it is hard-coded. Increase Limits for Summary Formula Fields in Reports on the IdeaExchange is where you may submit a change request to have this limit increased in a subsequent Salesforce release.

Q80). Which framework does Lightning employ?

Component-based architecture is used by Lightning. A UI framework for creating single page applications for desktop and mobile platforms is called Lightning Components. The Lightning Web Components model and the old Aura Components model are the two programming models you can use to create Lightning components as of Spring 2019 (API version 45.0).

Q81). What is a dynamic dashboard?

Details are displayed via dynamic dashboards based on the user's security preferences. Regardless of what a viewer is authorized to view in Salesforce, dynamic dashboards can be tailored to their needs.

Q82). What is a bucket field?

A field known as a bucket field aids in classifying records in a report. It can function as in any other field to sort or filter your report. Without having to develop a custom formula field at the object level, the bucket field feature lets you quickly group values for a field in a report. A bucket is a specially made category that you establish for reporting. A Salesforce report and documentation tool is called bucketing.

Q83). Describe the queue.

A queue is used to store a predetermined collection of users and things. A queue is described as a linear data structure with open ends and FIFO (First In, First Out) execution of operations. A queue, according to our definition, is a list in which all additions are made at one end and all deletions are made at the other.

Q84). What are webservices?

Webservices is a feature that facilitates integration. Web applications that communicate with other web applications for the purpose of transferring data are known as web services. They are built on open standards (XML, SOAP, HTTP, etc.). Any programme, application, or cloud technology that offers established web protocols (HTTP or HTTPS) for interoperability, communication, and data messaging—typically XML—is considered to be a web service (Extensible Markup Language).

Q85). Describe JSON.

JSON (Javascript Object Notation) (Javascript Object Notation). XML is heavier than JSON. JSON is text and can easily be transformed to Javascript and vice versa when moving data between two communication channels. It is frequently employed for data transmission in online applications (e.g., sending some data from the server to the client, so it can be displayed on a web page, or vice versa).

Q86). What is the way to erase reports from a data loader?

Reports cannot be deleted using a data loader. All you need to delete data is a CSV file with the object IDs you want to remove in one of the columns. Once you have this, follow the steps listed below. Before deleting the data in dataloader.io, you must first build a delete job.

Q87). What is a wrapper class?

A class, data structure, or abstract data type whose instances are a group of other objects is known as a wrapper or container class. A class that contains the primitive data types is known as a wrapper class (int, char, short, byte, etc). To put it another way, wrapper classes offer a means of using primitive data types—such as int, char, short, byte, and others—as objects. Under Java, there are classes like these.

Q88). Reports allow for the creation of formula fields.

With the exception of tabular reports, formula fields can be utilized in all other types of reports. The formula must be expressed as a number, a percentage, or a currency.

Q89). Is it possible to use Aura inside of a LWC and vice versa?

No, we cannot use a LWC inside an Aura component, however we may do the converse and use a LWC inside an Aura component. Flows, page components, etc. can all use LWC. Preparing for these kinds of Salesforce interview questions to crack your interview at Salesforce on the first attempt. 

Q90). How many, and what size custom labels can you define?

For each organization, a minimum of 5000 bespoke labels may be produced. There are over 1000 characters on the label.

Q91). Describe Salesforce's deterministic formula fields.

The value in the deterministic formula is static or well-known. Don’t miss going through such major topics while preparing for the Salesforce interview. Custom fields called "formula fields" allow you to dynamically determine a field's value based on other fields, expressions, or values. Formula fields can be used to filter SOQL searches, just like any other field.

Q92). What is the App Launcher Namespace's user?

App Launcher is a technique that will take care of the app's appearance, visibility, and order. The AppLauncher namespace offers methods for controlling the visibility and sort order of apps in the App Launcher.

Q93). What is the policy on sharing?

Whenever a user wanted to grant access to another user, the sharing rules were put into effect. How your users share their calendars with persons outside of your organisation is governed by sharing policies. One or more sharing policy attributes, such as the sharing rules, the free/busy access level, the temporary disablement of a sharing policy, or the removal of a sharing policy entirely, may need to be changed.

Q94). What does Salesforce mean by "Data Skew"?

When working for a large firm, you will see data skew when there are more than 10,000 records, which is a condition in Salesforce. Users will therefore experience performance issues when making updates. Data skew is to blame for it happening.

Q95). What does sObject type mean?

Any item that can be kept in the Force.com platform database is referred to as a sObject. Any object may be represented using the generic sObject abstract type in Apex.

Q96). What distinguishes Apex's public and global classes?

Regardless of namespaces, global classes are available throughout the Salesforce instance.

Public classes, however, can only be accessed within their respective namespaces.

Q97). What exactly do getter and setter methods do?

Getter and setter methods are fundamental tools in object-oriented programming (OOP) used to control access to an object's attributes (or properties). Here's a breakdown of their individual functionalities:

Getter Methods:

  • Purpose: Provide a safe and controlled way to access the value of an attribute within a class.
  • Functionality:
    • A getter method is typically named using the convention get (e.g., getName).
    • It retrieves the value of a private or protected attribute within the class and returns it.
    • By using a getter, you can potentially add logic or validation before returning the attribute value.

Setter Methods:

  • Purpose: Provide a controlled way to modify the value of an attribute within a class.
  • Functionality:
    • A setter method is typically named using the convention set (e.g., setName).
    • It takes an argument corresponding to the attribute's data type.
    • It assigns the argument value to the private or protected attribute within the class.
    • Similar to getters, setters can incorporate validation logic before updating the attribute value.

Q98). How many assignment rules can be active at once in a lead or case?

One rule can only be in effect at once. Don’t miss to go through such major topics while preparing for the Salesforce interview. 

Q99). What is Static Resource?

You can add content to the Static Resource to use as a reference on the Visualforce page. The resources may include stylesheets, pictures, JavaScript, and other files, as well as archive files like.zip and.jar files. These files are managed and distributed via the Lightning platform, which serves as a CDN (Content Distribution Network).

Q100). What does a Salesforce API mean? How can we use it?

In order to access data from Force.com or Database.com, Salesforce has a variety of APIs. Preparing for these kinds of Salesforce interview questions to crack your interview at Salesforce on the first attempt. 

Q101). What is contained in the Data Wrapper Class?

This includes collected, structured, and abstract data. This is how you should present the Salesforce answers.

Q102). Is a Method's Return Type a requirement?

Yes, a method must have a return type. Don’t miss to go through such major topics while preparing for the Salesforce interview. 

Q103). For a long statement, how long is Bit Variable?

A 64-bit statement is lengthy. Preparing for these kinds of Salesforce interview questions to crack your interview at Salesforce on the first attempt. 

Q104). Describe S-Control.

The most common Salesforce.com widgets that are entirely JavaScript-based are called S-Controls. Although they are carried out client-side, these are hosted by Salesforce. VisualForce has since supplanted S-Controls in use.

Q105). What does Salesforce's wrapper class mean?

A data structure, class type, or abstract data type that holds numerous collections of objects is referred to as a wrapper or container. It facilitates the table-based display of numerous objects on a VisualForce page.

Q106). What are sites for force platforms?

Applications and websites that are accessible to the general public and are directly integrated with your Salesforce business. Don’t miss to go through such major topics while preparing for the Salesforce interview. 

Q107). What does Salesforce's Tab mean?

A tab is a user interface used to show users embedded web information or custom object data. In Salesforce, there are three different categories of tabs:

  • Individual Tabs.
  • Tabs for Visualforce.
  • Online tabs.

Q108). Describe the escalation rules.

According to the guidelines outlined in the escalation rule entry, escalation rules are applied to escalation instances. For deciding what happens when the case escalates, we can also build escalation actions in addition to rule entries. A case may be transferred to a support queue or another support agent under the escalation rule.

Q109). What are the validation rules?

We can apply a certain logic rule with the use of validation rules to help maintain the data integrity within our organisation. On the object, we can specify the conditions that are not true. For instance, if the account does not contain the address, we do not want to mark the opportunity as closed.

Q110). Why is a workflow time-dependent?

Before closing the record, we do time-dependent actions at specific moments. After some time, the record is evaluated again by the workflow. Before executing the actions, it determines whether the workflow rule's requirements have been met. Preparing for these kinds of Salesforce interview questions to crack your interview at Salesforce on the first attempt. 

Q111). Explain Auto-Response?

By setting up an auto-response rule, auto-responders send emails to leads or cases based on specific record attributes and swiftly address client questions or problems. We can simultaneously establish one rule for a lead and another for a case.

Q112). Explain the approval procedure.

The Approval process in Salesforce is a series of procedures for approving records. Tracking who approved something and when was that decision made is another benefit of an approval process. Various approval models, alerting approvers, and conditional logic for who has to support are all included.

Q113). Describe Change Set.

A change Set is a collection of elements that can be moved across the connected organizations (like from a sandbox to the production, sandbox to the sandbox, etc.). Don’t miss to go through such major topics while preparing for the Salesforce interview.

Q114). Can you give a high-level explanation of the software development lifecycle?

A concept called the Software Development Life Cycle outlines a step-by-step process for implementing IT systems that is considered best practise. Planning, analysis, design, implementation, testing & integration, and maintenance are some of these phases.

Q115). Apex test coverage: what is it?

Developers must achieve a minimum test coverage of 75¾fore deploying Apex that has been written in a sandbox to production. As a result, programmers must create test classes that run through their code to verify that it is of high quality and will function properly in production.

Q116). What is an Apex Trigger?

Developers create Apex Triggers to launch logic before or after a record is saved. As was previously said, Salesforce's Apex can handle even the most complicated automation scenarios.

Q117). When is Flow preferable to Apex?

Although Apex has always been king when it comes to advanced Salesforce automation tools, Salesforce has recently redesigned Flow to make it functionally near to Apex. Even Salesforce's chief technology officer, Parker Harris, has been cited as saying, "Just because it's possible to write code, doesn't mean you should write code."

Q118). What distinguishes Visualforce from Lightning Development?

Developers can utilize the Visualforce and Lightning frameworks to make unique user experiences for Salesforce.

As a tag-based markup language based on HTML, Visualforce was predominantly employed during the "period" of Salesforce Classic. While using HTML and Javascript, Lightning is a contemporary, componentized UI framework.

Q119). What purpose doesserves SOQL serveSOQL?

In order to search Salesforce data while developers are building custom logic, they use SOQL, also known as Salesforce Object Query Language. Data can be retrieved from a single object or from several related objects using SOQL, which has a structure akin to SQL.

Q120). A dynamic dashboard: what is it?

Dynamic dashboards are a great method to give your users a tailored experience when viewing a particular dashboard. It enables a dashboard's data to alter depending on which user is seeing it. This is how you should present the Salesforce answers.

Q121). What is a Junction Object?

In Salesforce, many-to-many relationships are created using a junction object. When a one-to-many or a typical parent-child relationship is ineffective, this is used.

Q122). What is Salesforce Customer 360?

Salesforce has been working to develop a line of solutions that would provide platform users access to a complete 360-degree view of their customers for a number of years.

This implies that Salesforce users can view every interaction with a client, from the initial internet inquiry to the products the consumer has purchased and any problems or questions they may have with those products.

Q123). What do Salesforce validation rules entail?

The Salesforce validation rules are useful for enforcing the integrity restrictions on the data. In the formula editor, we provide a number of criteria in the validation rule such that if one fails, Salesforce checks the next condition, and so on. If all the requirements are not met, the record is saved and a suitable error message is displayed. Preparing for these kinds of Salesforce interview questions to crack your interview at Salesforce on the first attempt.

Q124). What is a sObject type?

A row of data is represented by a sObject variable, which can only be declared in Apex using the object's SOAP API name. For instance, MyCustomObject c co = new MyCustomObject c() and Account a = new Account(). Similar to the SOAP API, Apex permits representing any object with the generic sObject abstract type.

Q125). What and WhoId in activities are, exactly?

WhoID uses Lead ID or contact ID in activities and is utilized for people's things. When referencing objects in activities, WhatID uses either an Account ID or an Opportunity ID. WhoId, which is labelled as "Name" on the Task and Event objects, is utilised for our "human" objects, Contacts and Leads. WhatId is used on numerous other non-human-related objects and is noted as "Related To" on those same objects.

Q126). What level of test coverage is necessary before deploying to production?

Verified by an expert A code is deployed to production by continuous deployment. To make changes transparent to application users, continuous deployment is a software release technique in which any code update that passes automated testing is immediately pushed into the production environment. To deploy to production, test coverage must meet a minimum standard of 75%. The apex class or trigger cannot be deployed to production if this condition is not met.

Q127). How many records may a report have on a single page?

We can display 2000 records on a page using Salesforce. The option to export the records into an excel file is available if we need to display more records. The property sheet will appear after you choose the text box and click F4. On the Data tab, click. Type =Count(*) in the Control Source property box. Even though some fields in some records are null, this expression uses the Count function to count all the records in the report or group.

Q128). Can a data loader be used to erase reports?

Reports cannot be deleted using a data loader, sorry. Reports allow for the creation of formula fields.

With the exception of tabular reports, formula fields can be utilized in all other types of reports. The formula must be expressed as a number, a percentage, or a currency.

Q129). What kinds of reports are suitable for creating dashboards?

Similar to summary reports, matrix reports let you arrange and summarize data by both rows and columns. They may be utilized as the dashboard's source report. Operational, strategic, and analytical dashboard reports are available for use. Each of these facilitates decision-making for various company stakeholders.

Q130). Describe a workflow.

The series of actions required to finish a task is known as the workflow. With the exception of the first and last steps, every step in a process has a distinct step immediately before it and a distinct step immediately after it. In a linear workflow, the initial step is often started by an external event.

Q131). What does an approval procedure entail?

The approval process serves as a step-by-step manual for the user to approve a certain process. An approval process is a type of workflow which comprises a series of steps that a work must pass to be approved. The steps typically involve different departments and employees who review the work and either approve or reject it.

Q132). How can we prevent recurrent triggers? What are they?

A recursive trigger is one in which the same trigger is repeatedly called upon by the actions of another trigger. This is how you should present the Salesforce answers. A recursive trigger is one that executes an action, such as an update or insert, and then triggers itself as a result of, let's say, another action it executes, like an update. Recursion is the process of performing a task repeatedly. With Recursive Trigger, there may be a potential to reach the Governor Limit.

Q133). Describe the queue.

A queue is used to store a predetermined assortment of people and objects. Any person in the queue is able to take up and finish a work that has been allocated to it. A queue is described as a linear data structure with open ends and FIFO (First In, First Out) execution of operations. A queue, according to our definition, is a list in which all additions are made at one end and all deletions are made at the other.

Q134). What is a fusion? Explain.

Two applications are connected by integration. Many programes that are used in a company were not made or designed to interact with one another. Integration assists the business in achieving the highest levels of application quality, consistency, and efficiency.

Q135). What exactly are assertions?

The real value and the expected value are compared using assert statements. A remark that the speaker believes to be true is referred to as an assertion. Any statement can be an assertion, for example, "I assert that the best investing philosophy is core value investing." However, it is challenging to determine whether the assertion is accurate.

Q136). Describe seeAllData.

The test classes are unable to recognize the data in the database by default, therefore we must specify @isTest(seeAllData=true) in order for it to do so. SeeAllData=true is typically used to give test classes and individual test methods access to all data in the organisation, including pre-existing data that the test did not produce. This is very useful for testing code built in Salesforce.

Q137). Is it possible to use Aura inside of a LWC and vice versa?

No, we cannot use a LWC inside an Aura component, however we may do the converse and use a LWC inside an Aura component. Flows, page components, etc. can all use LWC. Because of the way the Lightning Platform is designed, we can incorporate LWC components into Aura Components and Visualforce Pages. The reverse, however, is not possible. Lighting Web Components do not support the embedding of Aura and Visualforce components.

Q138). A wrapper class: what is it?

A class, data structure, or abstract data type whose instances are a group of other objects is known as a wrapper or container class. A class that contains the primitive data types is known as a wrapper class (int, char, short, byte, etc). To put it another way, wrapper classes offer a means of using primitive data as int, char, short, byte, and other as objects. Under Java, there are classes like these.

Q139). Which framework does Lightning employ?

Component-based architecture is used by Lightning. A UI framework for creating single page applications for desktop and mobile platforms is called Lightning Components. The Lightning Web Components model and the old Aura Components model are the two programming models you can use to create Lightning components as of Spring 2019 (API version).

Q140). A bucket field is what?

A field known as a bucket field aids in classifying records in a report. It can be used in the same way as any other field to group, sort, or filter your report. Without needing to develop a custom formula field at the object level, Salesforce's Bucket Field is a useful feature that lets you quickly categorise values for a field in a report. A bucket is a specially made category that you establish for reporting. A Salesforce report and documentation tool is called bucketing.

Q141). How can we prevent recurrent triggers? What are they?

A recursive trigger is one in which the same trigger is repeatedly called upon by the actions of another trigger. An easy way to prevent this situation is to create a static variable and check its value before to running the trigger.

Q142). What are Static Resources?

 Static resources enable us to upload files, pictures, and libraries that are.zip and.jar archived. Static resources let you upload assets that you may use as references in a Visualforce page, like as photos, style sheets, JavaScript, and archives (like.zip and.jar files). You cannot host content for other apps or websites on static resources because they can only be used inside of your Salesforce org.

Q143). What does "floating report header" mean?

When we scroll the report page, we may see the column headers that are shown on each page by using floating report headers. The header of a report is effectively frozen when it is set to "float" so that it always appears at the top of the page, regardless of scrolling. For consumers to understand what data they are viewing, the header information is always displayed, even if your report has hundreds of rows.

Q144). How is "floating report header" enabled?

In Salesforce, go to Setup=>Customize=>Reports and Dashboards=>User Interface options to enable floating report header. Users can scroll to the bottom of long reports with floating report headers without having to scroll back up to see the titles of the column headings. Users can easily sort data in a particular column by clicking the floating report headers.

Toggle the floating report header option on.

Q145). What does Salesforce.com's analytical snapshot mean?

Salesforce's analytical snapshots are used to generate reports based on old data. Salesforce describes analytic snapshots as "enabling you to periodically plan the loading of data from a Custom Report to a Custom Object." As a result, you may build Reports and Dashboards using the information in the Custom Object.

Q146). What is Workflow?

As records are produced and updated in an object, Salesforce Workflow analyses them to apply automatic processes including task assignment, emailing, field updates, and sending outgoing messages.

Q147). Time-Dependent Workflow: What is it?

Workflows that depend on time are not carried out independently. As long as the workflow rule condition is true, time-dependent processes continue to be in the workflow queue.

Q148). What workflow requirements cannot be met before "time dependent workflow action" is created?

Every time it is created and modified. When the subsequent actions occur, time-dependent actions in workflow rules cannot be added. If aif a workflow rule is in effect. when there are pending actions in the queue and the workflow rule is deactivated. when a record's workflow rule criteria are set to "generated" and "edited" respectively.

Q149). What variations were found in the possible actions while constructing a workflow for a Task?

When setting up a workflow for a task, the "Send Email" step is missing. Based on the procedures used by your company, workflow automates the following types of actions: Update the value of a field on a record with a field update. Send an email to one or more people you select using the email alerts feature. Create a new task and assign it to a user, role, or record owner.

Q150). "Drag and drop dashboard" is accessible to whom?

Users with the necessary rights can access the drag & drop dashboard. A user-friendly interface for creating dashboards using Salesforce Visualforce pages or source reports is the drag-and-drop dashboard builder. You have the choice to add charts to reports, record page layouts, and dashboards.

Q151). Which report types are suitable for dashboard elements?

Dashboard components use summary reports and matrix reports. In Salesforce, you can produce reports in four different formats: tabular, summary, matrix, and joined. Depending on what you want from a report, each one is ideally suited to display various types of data.

Q152). What kind of authorization is necessary in order to set a running user other than yourself in the dashboard?

To set the running users, the user must have "View All Data" permission. This is how you should present the Salesforce answers. The reader can access the dashboard as themselves or as anyone else in their job hierarchy if they have the user permission to View My Team's Dashboards. The reader can access the dashboard as any user with the View All Data user authorization. Press Save. Then click Save once more from the Dashboard Builder.

Q153). Who can execute Reports?

When we click on a report name in Salesforce.com, the majority of reports launch automatically. Click "Run Report" to have a report run automatically if we want to. The administrator only needs to allow this permission in the Profile's General User Permissions section when every user in the profile needs to run a report. Use Permission Set in its place to grant this permission to users with various profiles.

Q154). How effective is sales force in tracking sales?

Salesforce keeps track of all pertinent information, including the number of customers served each day, the daily sales volume, detailed reports from the sales manager, and the monthly or quarterly sales figures. Additionally, it maintains track of recurring customers, which is essential for any sales organisation to succeed.

Q155). Can a dynamic dashboard in Salesforce be scheduled?

No, a dynamic dashboard cannot be scheduled in Salesforce. This is a significant topic to go through when you are looking for the best Salesforce interview question and answer.

Q156). If an error message reads, "This list contains no rows for assignment," what does it mean?

The list you are attempting to access has no values, as shown by the error message "list has no rows for assignment.” When a query doesn't yield any results, the error "List has no rows for assignment to SObject" appears. When an erroneous quote process ID is present in the Quote's Quote Process ID field, the error "List contains no rows for assignment to SObject" will appear. This field is designed to have a workflow rule fill it with data.

Q157). List the elements that can be changed in page designs?

A variety of page layout elements, including fields, buttons, custom links, and related lists, are customizable. Sections can also be made. The page layout editor consists of two main components: the record's page layout on the lower portion of the screen, and a palette in the upper part of the screen (2). The palette provides the fundamental components that you can add and arrange on your website, including fields, actions, buttons, links, and related lists.

Q158). What is "Self Relationship" ?

A lookup relationship to the same object called a self relationship. Consider the concept of "Merchandise." Here, we can establish a connection between objects that are same in type and Account to Account. This is referred to as "Self Relationship."

Q159). What are the primary factors that must be taken into account in the "Master-Detail Relationship"?

The parent determines record level access; mandatory on the kid for the parent's reference; cascade delete (if you delete the parent, it can cascade delete the child).

Q160). What distinguishes SOQL and SOSL?

SOQL(Salesforce Object Query Language) (Salesforce Object Query Language) We can only search on one object at a time while using SOQL. Any field of any datatype is available for querying. Classes and triggers both support SOQL. SOSL(Salesforce object Search Language) (Salesforce object Search Language) We can search over numerous things at once using SOSL. Only fields with the data types text, phone, and email are available for querying.

Q161). How do insert() and database.insert() vary from one another?

We can insert records using the insert method, but if any errors are found in any of the records, the system will throw an error, causing no data to be inserted. We will utilize database.insert to partially execute a successful bulk insert operation.

Q162). Differentiate between Force.com and Salesforce.com.

Both are essentially the same, but they function differently.

Salesforce.com assists in the development of CRM-functionality-based applications, such as an iPhone "app" that stores contact information, places calls, and performs all other typical phone operations.

A data model and user interface, such as an iPhone OS environment that can be used to create and execute apps, can be customized using Force.com.

Q163). What do Governor Limit mean in Salesforce?

Salesforce utilizes a multi-tenant architecture, meaning a single database stores data for multiple clients. To prevent any one client from monopolizing resources, Salesforce enforces Governor Limits. These limits govern various aspects like data storage, database queries, and code execution time within Apex.

Q164).  How come different domains are used to serve Visual force pages?

You can serve from a variety of domains with the use of visual force pages. It enables you to raise security protocols and aids in the prevention of cross-site scripting.

Q165). How does Salesforce use bucket fields?

In Salesforce, bucket fields can be used to organise items based on their field values. On the Salesforce platform, these fields are, however, never created and are only present in the report section.

Q166). Can getter and setter methods be written in Salesforce?

Yes, we can programme the getter method in Salesforce to retrieve a variable's value from visual force pages and the setter function to change the value of that particular variable.

Q167). How can users be frozen or deleted in Salesforce.com?

Salesforce.com does not allow for the deletion of users, although the Freeze option can be used to deactivate a user.

Go to: to "freeze" a user.

Settings > User Management > Users

Q168). What is Field Dependency?

Field Dependencies are filters in Salesforce that allow users to edit their content and manage how one field's value is dependant on another field's value. In Field Dependency, there are two additional fields that are.

 This is a significant topic to go through when you are looking for the best Salesforce interview question and answer.  

Q169). What does Salesforce's Workflow mean?

Salesforce workflow is business logic that enables you to automate the routine activities and procedures of your firm, saving you a substantial amount of time.

Q170). Who has access to the dashboard with drag and drop?

The drag-and-drop dashboard is accessible to those who have managed dashboards. The term "drag and drop analytics" describes embedded analytics and business intelligence (BI) solutions that let both technical and non-technical people quickly access and analyze data, as well as create dashboards and bespoke reports using a visual drag and drop interface (UI).

Q171). What is a Casean Case Team? (EE/UE)

Salesforce Case Teams foster open communication and teamwork when addressing customer issues.  A case team is a group of Salesforce users specifically assigned to collaborate on a particular customer case. These users can include internal resources like product managers, support representatives, and support managers, or even external contacts or partners relevant to resolving the case.

Q172). Describe folders.

They are used to arrange papers, reports, dashboards, and email templates Access is explicit and does not roll up through the role hierarchy. It is defined as either Read or Read/Write. You may save documents, email templates, dashboards, reports, and more in folders. Folders can be read-only or read/write and can be made public, hidden, or shared. In accordance with roles, permissions, public groups, and licencing kinds, you can manage who has access to its contents.

Q173). What is Workflow?

With Salesforce Workflow, you can automatically: Make and send email notifications Make tasks and assign them replace field values with formulas or particular values as needed. Create and send API messages that are outgoing. Create and carry out time-based actions.

Q174). Describe Salesforce's deterministic formula fields.

The value in the deterministic formula is static or well-known. Deterministic Formula Field Custom Indexes Custom fields called "formula fields" allow you to dynamically determine a field's value based on other fields, expressions, or values. Formula fields can be used to filter SOQL searches, just like any other field.

Q175). Who or what is the App Launcher Namespace's user?

App Launcher is a technique that will take care of the app's appearance, visibility, and order. The AppLauncher namespace offers methods for controlling the visibility and sort order of apps in the App Launcher. The namespace for the AppLauncher contains the following class. Contains instructions for customising how apps show in the App Launcher. represents the Experience Cloud website's logo.

Q176). What is the policy on sharing?

Whenever a user wanted to grant access to another user, the sharing rules were put into effect. How your users share their calendars with persons outside of your organizationorganisation is governed by sharing policies. One or more sharing policy attributes, such as the sharing rules, the free/busy access level, the temporary disablement of a sharing policy, or the removal of a sharing policy entirely, may need to be changed.

Q177). Justify the visibility enum.

When a cached value is said to be visible, it means that it is either visible in all namespaces or just the namespace in which it was cached. An enum is an abstract data type whose values can only be one of a limited number of predefined identifiers.

Q178). What function does a static resource provide in Salesforce?

You can submit zip files, photos, jar files, JavaScript, and CSS files that can be referred to in a visual force page with the aid of static resources. For an organizationorganisation, static resources should not exceed 250 MB in size.

Q179). PermissionSet definition

A permission set, or permissionset, is a collection of permissions that can be used to provide one or more users greater access without modifying or reassigning their profiles. You can develop and manage templates called permission sets that define a grouping of one or more IAM policies. Assigning AWS account access for people and groups in your company is made simpler by permission sets.

Q180). Explain SaaS.

Software as a Service (SAAS) allows us to construct applications without having to buy the necessary software outright by using a cloud service. Web services and service-oriented architecture are supported by SAAS.

Q181). What data management features does Salesforce offer?

Two data management tools are provided in Salesforce, and they are as follows:

  • Wizard for Data Import
  • Loader of Data

Q182). What is Field Dependency?

Field Dependencies are filters in Salesforce that allow users to edit their content and manage how one field's value is dependentdependant on another field's value. Filters called field dependencies let us modify a picklist's items dependent on the value of a different field. You can restrict the values that are displayed based on a value for another field, like Zone, rather than showing every possible value for Region in a single picklist.

Q183). What is a Workflow Alert?

This is an email that was sent to multiple recipients as a result of a workflow rule or approval procedure in Salesforce. Workflow Rules are automated procedures that cause a particular action to be taken when a given event takes place, such as changing a field on a particular object or adding a new record. One of the activities that can be brought on by an occurrence is an automated email alert.

Q184). What permission is needed if you want to set a running user on your dashboard other than yourself?

In this case, "View All Data" access is needed in order to add another running user to the dashboard. The reader can access the dashboard as themselves or as anyone else in their job hierarchy if they have the user permission to View My Team's Dashboards. The reader can access the dashboard as any user with the View All Data user authorization. Press Save. then click Save once more from the Dashboard Builder.

Q185). Can the reports be deleted by using Data Loader Tools?

Reports in Salesforce cannot be deleted by Data Loader tools also. You can only use Dataloader to extract report data. If the report object is accessed by Dataloader or another api tool, it is a ReadOnly object.

Q186). What, in your opinion, is the ideal methodmethods for formulating Contact Sharing Rules?

Throughout the whole organizationorganisation, the default settings are used for the read, read/write, and write rights. Keep the total number of ownership-based sharing rules per object at 100, and the total number of criteria-sharing rules per object at 50, as a best practicepractise. If a user has access to a record under more than one sharing rule, the user receives the access level with the most latitude.

Q187). What is a Standard Profile?

Every Salesforce org uses standard profiles, which make it possible to alter settings. Users may be given standard profiles in some organizations, but they will not be able to access or alter them, such as in Contact Manager and Groups Editions, where it is not feasible to create a custom profile.

Q188). What does an approval procedure entail?

The approval process serves as a step-by-step manual for the user to follow in order to approve a certain process. A sort of workflow known as an approval process consists of a number of processes that a piece of work must pass through in order to be authorized. Different departments and individuals are often involved in the phases, who examine the work and either accept or reject it.

Q189). Describe the queue.

A queue is used to store a predetermined collection of users and things. Any person in the queue is able to take up and finish a work that has been allocated to it.

Q190). Is it possible to use Aura inside of a LWC and vice versa?

No, we cannot use an LWC inside an Aura component, however, we may do the converse and use an LWC inside an Aura component. Flows, page components, etc. can all use LWC.

Q191). How can we customize a Salesforce instance? What programming languages are available?

Apex is a server-side language with a Java-like syntax that is used to customize Salesforce. Java is a good place to start if you want to code in Salesforce utilizing utilising the programming languages Apex (custom code) and Visualforce (user interface). The programming language Java is popular across many platforms and OSs, including Windows, Linux, and Mac OS.

Q192). What is the release model for Salesforce?

Salesforce releases significant upgrades three times per year, in the spring, summer, and winter. Although the exact dates for these vary, sandbox instances are updated to enable for testing of any adjustments in an org 4-6 weeks prior to a release.

Q193). What is an Apex global class?

A global Apex class is an Apex class that has the global access modifier in its declaration. This indicates that any Apex code executing in any namespace can see and use the class.

Q194). How can our Apex code be debugged?

We can produce debug logs for the executed code while the Apex code executes. These logs give information about what transpired during execution, about any exceptions that were thrown, and about anything that was passed to the System. debug() function call.

Q195). How are we going to interface with outside REST web services?

We typically use HTTP callouts to invoke external APIs when interfacing with REST web services that are external to us. This is a significant topic to go through when you are looking for the best Salesforce interview question and answer. 

Q196). How can Salesforce link with an outside system?

Salesforce's integrated REST API is available for simple interfaces with external applications. This could be used for record creation, updating, or querying for custom or more specialized incoming integrations.

Q197). What distinguishes Aura components from Lightning Web Components?

Through the usage of Web Components, which are created to function in a lightweight and performant manner, Lightning Web Components is constructed utilizing current web standards to create unique HTML elements. Although they still use JavaScript and HTML for development, Aura components are built using the legacy Lightning Component architecture.

Q198). How can we make our Apex code enforce Sharing Rules?

We can utilize the sharing keywords in the definition of our class. When we need code that should handle this dynamically, we may also use the inherited sharing keywords, which inherits the sharing modifier from its calling class.

Q199). What is a roll-up summary field?

Special fields called roll-up summary fields are found on the master side of a master-detail relationship. These fields' values are calculated using an aggregate of the relationship's detail side; this might be anything from the total number of records to the sum of a field value.

Q200). Describe dynamic Apex.

Using the Dynamic Apex approach, we may access sObjects and fields within our code dynamically rather than decoratively, increasing the flexibility of our code. Metadata information about sObject and field properties is provided via the Describe information. For instance, the describe information for a sObject comprises the sObject's name, label, fields, and child objects, as well as whether that type of sObject allows operations like create and undelete.

Q201). Describe webservices.

Webservices is a feature that facilitates integration. Web applications that communicate with other web applications for the purpose of transferring data are known as web services. They are built on open standards (XML, SOAP, HTTP, etc.). This is how deal with such commonly asked interview questions.

Q202). What makes a trigger different from a process builder?

In Apex, the trigger is a code-based evaluation of criteria that establishes a series of events. When a condition is met, the Process Builder assesses the criteria and takes the appropriate action. Inquire about the candidate's use of these in the past, including instances from their development experience.

Q 203). Which restrictions apply when using WhoId and WhatId in Salesforce? How are those to be avoided?

It's possible that a novice developer has never had to adapt around objects that use these particular relationship fields. Knowing how they respond in this circumstance reveals their level of experience.

Q204). What is a Sandbox?

A Sandbox is a testing environment for code in the development context before it is applied in production. Users can execute applications or browse files in a sandbox, an isolated testing environment, without having any negative effects on the platform, system, or application on which they are running. Sandboxes are used by software developers to test new computer code.

Q205). What purpose does an outbound message serve?

When a record is created or updated in Salesforce, an outbound message is an automation feature that enables delivering a message to external web services or an application. Field values from these external web services may provide instructions for starting other operations in external systems.

Q206). Can two users share the same profile, if necessary?

It is possible to give many individuals, teams, or managers a similar profile in Salesforce. The benefit of this is that the entire team or group may work together simultaneously.

Q207). What is the app menu in Salesforce?

The app menu in Salesforce is a feature available in the Salesforce Classic interface. It is a dropdown menu located in the upper-right corner of every page. The app menu provides quick access to various apps and functionalities within Salesforce. If the App Launcher is enabled, it will be listed in the app menu, allowing users to easily navigate and switch between different apps and tools within their Salesforce org.

Q208). What type of apps can be created in SF?

Salesforce mainly creates standard apps for Sales and Services. You can also build custom apps by grouping different items (as per project requirements). Salesforce mainly creates two types of Apps. 

Custom app: This type of app is generally used in every business scenario. It is widely popular in the market.

Console app: This type of app can be used only for client service business purposes, which is more focused on solving the client’s issues & meeting their requirement. It is not that frequently used in the market.

Q209). Can you provide an example of a custom App that can be built on the Salesforce platform? 

A custom App that can be built on the Salesforce platform is a project management application designed to help teams track tasks, milestones, and project progress. It includes features such as task assignment, deadline tracking, and collaboration tools.  

Q210). What is the distinction between data and metadata in Salesforce? 

In Salesforce, data refers to the actual records stored in the system, such as customer information, sales data, and product details. On the other hand, metadata refers to the information that describes the structure and configuration of the Salesforce org, including fields, objects, workflows, and page layouts.  

Q211). Explain the concept of a skinny table in Salesforce and its considerations. 

A skinny table in Salesforce is a denormalized table that contains a subset of frequently accessed fields from one or more standard or custom objects. It is utilized to enhance performance for specific operations, such as list views and reports, by reducing the need for joins. Considerations for skinny tables include data synchronization, table size, and query optimization.  

Q212). What are the different types of email templates available in Salesforce? 

The different types of email templates in Salesforce are HTML with letterhead, custom HTML, and text templates. HTML with letterhead templates are restricted to administrators and users with specific permissions, and they are based on a letterhead. Custom HTML templates can be created by users and administrators with permissions, also based on a letterhead. Text templates are accessible to all users in the organization and can be modified by anyone.  

Q213). Define custom labels in Salesforce and specify the character limit for a custom label. 

Custom labels in Salesforce are used by developers to create multilingual applications that can represent information to users in their preferred language. Custom labels allow for customization of values and provide localization capabilities. The character limit for a single custom label is 1,000 characters, excluding those created from managed packages, which are exempt from this limit.  

Q214). What are the three types of bindings used in Visualforce and what do they refer to? 

The three types of bindings used in Visualforce are data bindings, component bindings, and action bindings. Data bindings refer to variables or data sets in the controller that are accessed and displayed in the Visualforce page. Component bindings are used to reference Visualforce components within the page. Action bindings are used to trigger action methods in the controller when a user interacts with the Visualforce page.  

Q215). What are the different types of collections in Apex, and what is a map in Apex

The different types of collections in Apex are List, Map, and Set. Lists are ordered collections of elements accessed by their indices. Maps are collections of key-value pairs, allowing for fast lookup of values based on specific keys. Sets are unordered collections of unique elements, useful for eliminating duplicate values and performing set operations.  

Q216). How can a Visualflow be embedded in a Visualforce page? 

To embed a Visualflow in a Visualforce page, you first need to obtain the API name of the flow. Then, create a new Visualforce page and add the flow:flowName component between the apex:page tags. Save the Visualforce page and, if necessary, restrict access to specific profiles through the Visualforce page's security settings. Finally, add the Visualforce page to your application using a custom link or button.  

Q217). What are the different methods of a Batch Apex class? 

The different methods of a Batch Apex class in Salesforce are the Start Method, Execute Method, and Finish Method. The Start Method is called at the beginning of the Apex job and returns the records or objects to be processed. The Execute Method is called for each batch of records and performs the actual processing logic. The Finish Method is called after all batches have been processed and allow for post-processing operations, such as sending email notifications.  

Q218). Why are Visualforce pages served from a different domain? 

Visualforce pages are served from a different domain in order to enforce security measures and maintain control over customizable and non-customizable elements in the Salesforce platform. Separating Visualforce pages into different domains helps ensure the integrity and protection of the Salesforce environment. 

Q219). Why are Visualforce pages served from a different domain? 

Visualforce pages are served from a different domain primarily for security reasons. By hosting Visualforce pages on a separate domain, Salesforce can ensure better control over customizable and non-customizable components, reducing the risk of cross-site scripting (XSS) attacks and maintaining the integrity of the Salesforce platform.  

Q220). What is the distinction between WhoId and WhatId in activities? 

In activities, WhoId is used to identify the person-related object, such as a Lead ID or Contact ID, associated with the activity. On the other hand, WhatId is used to identify the object-related item, such as an Account ID or Opportunity ID, associated with the activity. These IDs help establish relationships and provide context to the activities within Salesforce.  

Q221). Can you create a roll-up summary field for a Master-Detail relationship? 

Yes, a roll-up summary field can be created for a Master-Detail relationship in Salesforce. Roll-up summary fields are not available for lookup relationships. These fields allow you to calculate values based on related records, aggregating information such as the count, sum, minimum, or maximum from child records to display on the parent record.  

Q222). Provide examples of non-deterministic Force.com formula fields. 

Non-deterministic Force.com formula fields include fields that incorporate dynamic data functions like TODAY() or NOW(), as these functions return different values depending on the current date and time. Lookup fields that reference other entities or records are also considered non-deterministic because their values can change based on the referenced records.  

Q223). Explain the concept of "Data Skew" in Salesforce.

Data skew refers to an uneven distribution of records in Salesforce, particularly in situations where a large number of child records are associated with a single-parent record. This can lead to performance issues and lock contention, impacting system performance and scalability. Data skew is usually observed when more than 10,000 child records are related to a single-parent record.  

Q224). What are governor limits in Salesforce? 

Governor limits in Salesforce are predefined limits and restrictions imposed on the code and resources used in the Salesforce platform. These limits are only placed to ensure the efficient use of shared resources as well as help maintain the overall performance.

Q225). What are SOQL and SOSL, and what are the differences between them? 

SOQL (Salesforce Object Query Language) is used to construct queries for searching Salesforce objects, similar to SQL. It will allow the user or you to query and retrieve specified records as well as helios in supporting DML operations on the returned records.  

Q226). How do permission sets differ from sharing rules? 

Permission sets and sharing rules serve different purposes in Salesforce:  Permission sets: Permission sets are collections of settings and permissions that can be assigned to users to extend their functional access without changing their profiles. They provide additional permissions and access to various tools and functions within the Salesforce org.  

Q227). What is a bucket field? 

A bucket field is a field used for categorizing or grouping records in a report. It allows you to define criteria or ranges to classify records into different buckets based on specific field values. Bucket fields are helpful for organizing and summarizing data in reports, providing a more streamlined view of the information.  

Q228). How do Standard and Custom reports differ? 

Standard reports in Salesforce are pre-built reports that are automatically generated when creating objects and relationships. These reports offer standard functionalities and predefined fields, making them readily available for users.  Custom reports, on the other hand, can be created by administrators or users with the necessary permissions. They provide more flexibility and allow for customization by specifying additional fields, filters, and grouping options beyond the standard report templates. Custom reports can also incorporate data from up to four related objects.  

Q230). What is a dashboard? 

A dashboard in Salesforce is a visual representation of reports and key metrics. It provides a consolidated view of data in the form of charts, tables, and graphs. Dashboards can be customized to suit individual user preferences or standardized for all users. 

Q231). What is a dynamic dashboard? 

A dynamic dashboard is a type of dashboard that displays data based on the user's security settings and access permissions. It adjusts the displayed information dynamically to show only the data relevant to the user. Unlike static dashboards, which have a fixed view for all users, dynamic dashboards personalize the data based on individual user roles and privileges. 

Q232). How many records can be displayed on a single page in a report? 

In Salesforce, a single page in a report can display up to 2,000 records. If more records need to be shown, exporting the data to an Excel file or using pagination options can help accommodate larger data sets.

Conclusion

We hope this set of most frequently asked top 232 Salesforce interview questions and answers will help you ace your job interview for developer & admin profile and get selected in the leading MNCs worldwide. For building a successful salesforce career, check out various Salesforce Certifications. It will also help you to understand the job roles & responsibilities and chalk out a career path for yourself.

But you are strongly recommended to opt for an online Salesforce training program before you appear for the interview to master the cloud skills at JanBask Training. We are always here to help you with the best content and information.

Looking for more salesforce questions and answers for experienced with expert guidance to crack the interview, feel free to connect with our experts. Let us know if this SFDC interview questions guide helped in your interview preparation!!

FAQ’s

Question 1: What is Salesforce and what are its key features?

Ans:- Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their customer data, sales processes, and customer interactions. Its key features include lead management, opportunity tracking, workflow automation, analytics, and collaboration tools.

Question 2: What are the different types of Salesforce certification courses available?

Ans:- There are various salesforce certification courses available. Salesforce offers a wide range of salesforce certification classes for professionals at various levels. Some popular certifications include Salesforce Administrator, Salesforce Developer, Salesforce Sales Cloud Consultant, Salesforce Service Cloud Consultant, and Salesforce Marketing Cloud Email Specialist.

Question 3: What is Salesforce testing and what are the different types of testing in Salesforce?

Ans:- Salesforce testing refers to the process of verifying the functionality, performance, and security of Salesforce applications. Different types of testing in Salesforce include unit testing, integration testing, regression testing, and user acceptance testing (UAT). The salesforce online course is important as it promotes advanced skills and hands-on experience, along with worker contentment and refined job offers. The salesforce software training also makes you proficient in the platform and helps you grow as a professional in the field. 

Question 4: How do you handle test data in Salesforce testing?

Ans:-Test data is crucial for Salesforce testing. It is recommended to create test data within test classes using Apex code. You can use Apex code to create and manipulate test records, ensuring a controlled and predictable environment for testing. The salesforce certification courses and salesforce certification classes is immensely beneficial in today’s hi-tech era. Opting for a salesforce online course and salesforce software training not only sharpens the job prospects but delivers deep knowledge into the domain.

Question 5: What is the role of a Salesforce Business Analyst?

Ans:- A Salesforce Business Analyst is responsible for gathering and analyzing business requirements, designing Salesforce solutions, creating documentation, conducting user training, and supporting system enhancements. They bridge the gap between business stakeholders and technical teams.


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Comments

  • M

    markyjones99

    Looking for some more questions on the salesforce interview question, would be much better if I can provide any online tutorial link relevant to this.

     Reply
  • J

    Jax Williams

    What educational background is required for a growing career in Salesforce. And which certification is best for the beginner level.

     Reply
  • C

    Corbin Stewart

    Well explained answers, easy to understand.Do you have a similar guide on automation testing engineers?

     Reply
  • E

    Emilio Davis

    I am preparing for a Salesforce certification exam.can you suggest any good community for salesforce where i can explore more and follow a better way to crack the certification exam. Are there more booklets just like the above one! Please share relevant links, if any!

     Reply
  • Z

    Zane Brown

    I have gone through many interview booklets and most of the blogs on this topic have missed some extremely important technical questions but your article includes every detail which is quite impressive!

     Reply
  • K

    Knox Miller

    Next week, I have an interview and lucky, I got these salesforce interview questions posted on time. Trust me after going through this post, feeling much confident for my upcoming interview.

     Reply
  • A

    Adonis Smith

    One of the best question answer based posts on salesforce interview questions, must read for people wishing to crack interviews.

     Reply
  • A

    Aidan Johnson

    To be very frank, I am not satisfied with a few answers but the question choice is amazing, listing all high weighteze questions.

     Reply
  • P

    Paul Wilson

    Can anybody from commerce background enter a salesforce career, is it possible to get a good salesforce job just after its training course.

     Reply
  • B

    Brian Taylor

    How can I reach a janbask consultant to discuss about salesforce training course?

     Reply

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