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What Is Salesforce? And What Is Salesforce Used For?

Introduction

With the growing digitalization & data generation, businesses are required to leverage a platform that helps them make use of their customer data efficiently, and Salesforce does just that! If you’re a beginner and want to know what is Salesforce, this comprehensive guide will help you. But before moving on, check out some of the amazing Salesforce-related statistics -

  • “62% of the companies using Salesforce are in the US. (Statista).”
  • “The Salesforce market share accounts for a third of the whole CRM market.”
  • “47% of CRM users say it has a visible impact on customer retention.”

In this blog, we will give you a Salesforce overview and help you understand what is Salesforce, what does Salesforce do, and the importance of Salesforce certification courses. Also, learn about a few reasons why more and more businesses are acquiring salesforce services. Hold on, and let’s begin.

If you implement your business ideas in traditional IT systems, you must establish your own hardware infrastructure. Also, you have to install a lot of software and be careful about the security mechanisms in your system. This whole process requires more money, time, and effort.

You are not the only one who implements business ideas. This means each business requires its own infrastructure. But what if “someone” provides a common infrastructure to start the business? So, here are the key features if “someone” provides a common infrastructure to your business:-

  • No need to have a dedicated networking team
  • No need to install no. of software
  • No need to implement security architecture

Do you know why?

Because the service provider will take care of it, but who is that “someone” highlighted above? It’s a Salesforce.

Moving forward, let’s first have an introduction to Salesforce overview to understand what is Salesforce.

What is Salesforce?

Salesforce. inc is an American cloud-based company that offers the world’s #1 CRM platform enabling businesses to sell their services and market their products like never before. The customer success platform helps you connect with your customers in a whole new way.

What Does Salesforce Do?

So what does Salesforce do? Salesforce creates and supports customer relationship management (CRM) software that allows businesses to use cloud technology to better connect with partners and customers worldwide from anywhere at any time. Using Salesforce CRM, companies can easily track customer activity and provide support, sales, and marketing services to increase customer satisfaction. A comprehensive tutorial on Salesforce will guide you through the process and help you find your interest. 

What Does Salesforce Do?

To understand what is Salesforce used for,  here are the Services offered by Salesforce.

Three main Salesforce service categories are-

  • SAAS (Software As A Service): These services allow you to directly obtain cloud-based apps over the Internet and make use of it. 
  • PAAS (Platform As A Service): These services provide a framework and platform to build your websites and apps.
  • IAAS (Infrastructure As A Service): IAAS plays a vital role in Salesforce development and offers essential computing, storage, and networking resources.

So What Made Salesforce an Overnight Success?

When Salesforce launched in 1999, it was the first CRM software delivered via the web. That meant businesses of all sizes could get to use CRM tools without installing software on their own servers.

What Salesforce did was cloud first and browser first. It changed everything about traditional CRM. It had a pay-per-use pricing model that was huge for small businesses with no IT budget.

But what really set Salesforce apart was it had all the features and services a business needed from day one—customer service, marketing automation, analytics. And customer support was responsive. Salesforce became the go-to for companies to get closer to their customers and more efficient.

Today, Salesforce is the CRM leader. It’s used by businesses everywhere. And it’s still innovating how companies interact with customers and grow.

Salesforce Infrastructure

What is Salesforce infrastructure?Salesforce provides an infrastructure for your business. You might think that Salesforce will come to your DOS with its own team and will set up infrastructure in your system. If this is what you are thinking right now, then I am sorry, you are completely wrong. And now, you might be thinking, if Salesforce's own team will not set up anything for you, how will you do that?

Well, don’t worry! Salesforce has a built-in infrastructure in the cloud. If any business requires infrastructure, they have to pay the Salesforce team for the services they want for their business.

Here are the different layers of the Salesforce architecture

  • Multi-tenant: Mutinetent is a software architecture where a single software instance can serve multiple distinct user groups or multiple tenants. It is more cost-effective than single-tenant architecture, where only one client owns the development and maintenance costs.
  • Metadata: Salesforce facilitates a metadata-driven development model that allows developers to only focus on building the application. This metadata-driven model makes customization and scaling easy and helps app developers become more productive in assembling apps. If you’re preparing for the app builder exam, here’s a comprehensive Salesforce app builder certification guide
  • API: Salesforce provides powerful APIs that help develop and customize the Salesforce1 Mobile App. APIs offer purpose-built connectivity with a similar level of predictability and reliability.

Why is Salesforce Used?

What is Salesforce used for? Salesforce allows businesses of all sizes and sectors to gain a better understanding and connect with customers by creating a strong bond and increasing their clientele. Companies often integrate Salesforce into their infrastructure so that employees can transmit user perspectives from any device, irrespective of their department or geographic location. It is important to recognize Salesforce’s role in providing seamless communication and enhancing customer relationships, when you consider what is Salesforce used for.

It also provides a 360 degree view of client lifecycle with well-organized workflows, consolidated tasks, consolidated cloud-based data handling and live tracking of customer data analytics. As stated by Salesforce, its secure and scalable cloud platform is used by more than 150,000 companies starting from small businesses to 90% of Fortune 500 companies.

For instance, Pardot, which was given another name as Marketing Cloud Account Engagement in April 2022, is a Salesforce B2B marketing automation tool which is developed to help businesses increase their sales with excellent sales intelligence, develop high-quality leads using strong marketing tools, automatize lead qualification and nurturing and monitor the performance of a campaign. 

Salesforce Product Ecosystem

How does Salesforce Work?

Now that you know what is salesforce used for, it is also important to understand how it works. Salesforce, as an organization, is Software as a Service (SaaS) - which means it utilizes a distributed computing, programming appropriation model that hosts applications and makes them accessible on the web.

Salesforce has various diverse cloud stages that enable organizations to communicate with various information and administration of their clients in different limits.

Starting in 2018, Salesforce has various cloud stages – a service cloud, marketing cloud, health cloud, app cloud, community cloud, analytics cloud, IoT cloud, Chatter cloud, commerce cloud, Heroku engagement cloud, and that's just the beginning.

As indicated by the organization,

what is Salesforce used for as indicated by the organization:

  • Salesforce's business cloud enables organizations to track contacts, openings, and deal with a group to build deals.
  • The service cloud enables organizations to interface with clients and conveys premium client assistance through demonstrating client action and settling issues.
  • With Salesforce Marketing Cloud, it assists organizations with help client ventures while giving a multichannel marketing campaign.
  • Community cloud, on the other hand, enables organizations to straightforwardly interface with their clients and enables their clients to associate with one another.

Moreover, Salesforce has been actualizing man-made brainpower (AI) into their Einstein platform, which improves the analytics work process and produces more accurate forecasting, among other different advantages.

If you want to deploy Salesforce on your own, then you need to go through Salesforce module.

What is Salesforce CRM?

CRM is a platform where you can engage your customers while serving or selling your product or services. But again, Salesforce is more than CRM!
Back in time, organizations managed data manually. Their employees jotted down information on paper and stored them in files. But this is an inefficient way to use all the available data. Gradually, after the advent of computers, companies started using Excel sheets and documents for managing their data. However, this approach proved inefficient when handling large volumes of data. 

Salesforce CRM

With growing digitalization, there was a requirement to handle and analyze vast volumes of organizational data effectively. There comes CRM in the picture. A CRM platform helps you serve better services and allows you to set up a dashboard that showcases your data visually. Additionally, provide personalized outreach with automation to improve customer service's ability to help customers or a sales team's outreach efforts.
 

Salesforce: A Cloud-Based Technology

As mentioned above, Salesforce provides the infrastructure for your business. Is this the only reason behind its success? The answer is no. Salesforce offers more than the infrastructure. It has so many cloud products, each with features that suit your business requirements. It means Salesforce has pre-build IT solutions for your business in advance.

Latest Technologies Used By Salesforce

  • Apex: Salesforce has its own programming language. So, to use Salesforce, you need to have a brief introduction to Apex Class on Salesforce for beginners to learn the Apex programming language.
  • Visualforce: It is the owned front-end programming language for Salesforce. Visualforce is required to learn to work in the Salesforce platform.
  • Compiler: Salesforce has its own compiler to execute Apex programming language or Visualforce pages.

Different Types of Cloud in Salesforce

Salesforce offers multiple cloud platforms for different business purposes. To understand how does salesforce works, let’s explore different Salesforce Products Categories & tools to help businesses.

Salesforce Offerings

1). Sales Cloud

What is Salesforce Sales Cloud? Sales Cloud is a part of Salesforce.com, which is centered on improving the adequacy of the business group of an association and henceforth builds the number of sales. It is one of the different salesforce features as it provides both the account information of the client and the data accumulated from the social stages about the product and client. This helps pass judgment on the capability of a prospective customer and bring the deals faster.

Business goals achieved by Salesforce Sales Cloud

  • The accessibility of all the account information, just as product information, as per the client's requirements, and it increasingly makes it simpler to drive several prompt conclusions.
  • Mobile applications and the visual structure of the work processes for the endorsements of the business process make it quicker to settle the negotiations.
  • Constant streamlining of the campaigns relying upon the response of the market and closure communication with channel accomplices gets more deals.
  • The accessibility of reports and dashboards gives an extremely nitty-gritty image of the business situation and furthermore expands the accuracy of sales forecasting. With this, business decisions are taken rapidly.

Key features of Sales Cloud:-

  • Contact management
  • Opportunity management
  • Personalized campaigns
  • Leads management
  • Reports and Dashboards
  • Sales forecasting
  • Workflow and approvals
  • Territory models management
  • File sync and sharing
  • Sales performance management
  • Management of onboarding, training and supporting sales partners

2). Service Cloud

What is a Salesforce service cloud? The service cloud platform of Salesforce is centered around offering help to clients. These aides in holding the clients, expanding their fulfillment and reliability. Its uniqueness lies in giving quicker help contrasted with conventional techniques, giving individual attention regarding every client's needs, and adopting a proactive strategy to manage client issues. That, at last, improves the client's experience and, consequently, faithfulness, which creates a decent effect on sales.

Business goals achieved by Service Cloud

  • Gives each customer a good service experience based on their unique problems and history of purchases and complaints.
  • Make the availability of service 24/7
  • Meet the customers on their preferred channels like mobile, phone, chat, etc.
  • Managing various service needs from a single console helps deliver support services faster.

Key features of Service Cloud:-

  • A customized console for services
  • A knowledge-based system
  • Social customer service
  • Live chat service
  • Device-friendly platform
  • Service cloud communities

3). Marketing Cloud

The Salesforce marketing cloud platform is specifically meant for marketers that allow them to create and manage marketing relationships and campaigns with customers.

Business goals achieved by Marketing Cloud

  • Associate data over various sources and devices to increase the unified perspective of the client.
  • Catch and actuate first, second, and third-party information to know your client and drive development by contacting new groups of spectators sections.
  • Influence information and Einstein to organize each communication with the intensity of AI.
  • Listen, interpret, and respond to the client's expectations and convey customized interchanges in a confined way.
  • Make a two-way and continuous commitment from attention to promotion.
  • Progressively convey the best activity for every person at scale.
  • Analyze the impact of end-to-end marketing.
  • Whether your client is a business or a customer, utilize one world-class computerized showcasing stage to bind together information sources, customize each channel, take part in any phase of their association with your image, and measure the exhibition of each crusade.
  • Connect corporate marketing with your nearby partner networks to guarantee brand arrangement.

Key features of Marketing Cloud

  • Data expansion
  • MC connect
  • Dynamic content blocks
  • Ad campaigning for Journey Builder
  • SQL (Structured Query Language)
  • Geofenced mobile messages

4). Community Cloud

What is Salesforce community cloud? Certain organizations require application availability at one set of cloud servers. So, the company which is allowing multiple servers will not provide a particular server in the cloud. But they will allow multiple customers to connect to the cloud and segment their sessions. In this, the customer will use the same hardware the other customers are using. It simply means that servers use the same application, making it a community cloud. There are a no. of benefits of Salesforce community cloud and you can achieve various business goals as follows.

Business goals achieved by Community Cloud

  • The community cloud is truly adaptable as it is, for the most part, perfect with each client, and they can alter it according to their utilization.
  • It allows credit associations to help remote clients, allowing users to figure it out regardless of where they are.
  • The cloud underpins cell phones, tablets, and various gadgets. The cloud licenses credit associations to verify these gadgets and their information.
  • The cloud reproduces business frameworks, applications, and information to a substitute office and might fabricate it at your essential area if a vulnerability arises.
  • The information of the customers ought to be secure and overseen appropriately.
  • With the cloud, you'll have the option to block clients from downloading.
  • Community cloud incorporates all frameworks, applications, and data inside the cloud, which expels the necessity to own IT, and workers to deal with and bolster those frameworks.

Key features of Community Cloud

  1. Business integration
  2. Customization 
  3. Branding 
  4. Engagement
  5. Managing community

5). Analytics Cloud

Salesforce Analytics Cloud is a solid and secure cloud-based analytics platform created to help medium-sized and huge organizations execute quick and iterative information investigations. With its results shown using layers of dynamic perception over hidden informational indexes.

Business goals achieved by Analytics Cloud

  • Easy data exploration from anywhere, allowing users to find information, designate tasks, and close a service case with other tasks.
  • Providing data-driven prediction for better decision making makes it easier for the sales & service teams to understand customer behavior, and quickly get contextual answers to queries.
  • Great access to integrated solutions allow users to spot trends and check the key performance indicators easily.
  • Rapid data visualization helps users to get knowledge of critical business information to make better & informed decisions for future benefits.

Key features of Analytics Cloud

  • Business intelligence platform
  • Optimized for data visualization
  • Easily work with large data files

6). App Cloud

Salesforce App Cloud is a gathering of development tools that enable developers to rapidly make applications that will keep running on the Salesforce platform.

The following are the tools utilized by Salesforce App Cloud

  • AppExchange
  • Force.com
  • Heroku
  • Salesforce Lightning
  • Salesforce Lightning components
  • Salesforce Lightning process builder
  • Salesforce Lightning connect
  • Salesforce Lightning schema builder
  • Salesforce Lightning thunder
  • Salesforce Lightning shield
  • Salesforce trailhead

Key features of App Cloud

  • Quickly creates applications
  • Focus on building solutions
  • Includes Community, Call center, Content & much more

7). IoT Cloud

Salesforce IoT Cloud is intended to store and process the Internet of Things (IoT) data. The IoT Cloud is fueled by Thunder, which Salesforce.com depicts as a "hugely versatile ongoing occasion preparing motor." The platform is built to take in the huge volumes of information created by devices, sensors, sites, applications, clients, and partners and initiate activities for constant reactions. For instance, wind turbines could alter their conduct depending on current climate information; carrier travelers whose corresponding flights are postponed or dropped could be rebooked before the planes they are on have landed.

Business goals achieved by IoT Cloud

  • Resolve field service calls quicker
  • Lift employee efficiency in the field
  • Automate appointment planning
  • Manage agents, dispatchers, and techies
  • Get ongoing permeability into all operations
  • Improve portable workforce assignment
  • Keep clients updated at each level

Key features of IoT Cloud

  • Advanced data analytics
  • Enhanced data visibility
  • Track internal assets
  • Low-code principle
  • Relevant information regarding consumers
  • Offers device-to-customer communication
  • Improved client service
  • Seamlessly integrates with third-party systems

What Is Salesforce Revenue Cloud?

It congregates CPQ, Billing, Subscription Handling, Partner Relationship Handling, Sales Cloud, Service Cloud, B2B Commerce expertise to support businesses to take charge of their sales growth over each avenue. 

And since it's also a part of the Salesforce 360 platform, Revenue Cloud would always enable businesses to connect with their revenue, partner, operations, finance teams to develop a SSOT (Single Source Of Truth) for sales and consumer transitions, starting from buying to renewal to Accrued revenue.

What is Salesforce Experience Cloud?

Experience (Community) Cloud is a social platform that helps your organization work together and create custom websites. It makes it easy for employees, partners, and customers to communicate in one place and share documents, images, and other information in real time.

Experience Cloud lets you automatically use data and images from Salesforce which saves a lot of time on managing content. It also works well with Sales Cloud, Service Cloud, and App Cloud that can be customized to meet your business needs.

You can make Experience Cloud even better with extra features like CPQ for Partner Experience, Digital Engagement, Mobile Publisher, Einstein Bots, Experience Analytics, and Distributed Marketing for Partners.

Top Benefits Of Salesforce

Using Salesforce, you can obtain greater than just the no. 1 Customer Management Platform. Here are the top benefits of Salesforce

Top Benefits of Salesforce

Salesforce Case Study

State University Online Community

What’s the problem? 

  • The consumer is required to authorize a right approach for engaging and communicating with their clients and facilitating automated expertise. Also, 
  • Also deploy a main repository for staff members to analyze consumer queries. 

What did we do?

JanBask Training, suggested a solution which not only facilitated self service, but also used their current Salesforce Service Cloud investment. We also proposed powerful engagement in business with the customers to make sure that the solution eliminated major pain points for the business and took the benefit of the abilities combined with Salesforce. 

Salesforce Applications

In this section, we will look at some of the most important Salesforce applications that made Salesforce so popular.

  • Customer Service: This is one of the most crucial applications of Salesforce, using which you can provide excellent customer service across the globe. This Salesforce application helps clear user issues quickly and enhances the response time of the support agent. It also facilitates you to integrate emails, social, phone, and chat support. And also supports you in handling all the channels from one location.
  • Personalize Data: You can easily manage and personalize various user data. It also supports you in tracking real-time analytics and improves UX. 
  • Resilient Data Reporting and Analysis: Salesforce provides resilient data reporting and analysis. Where sales personnel can develop their reports to find out the accounts on which they haven’t worked for a while.
  • Understand User Data: The Salesforce tool helps you easily understand user data and discover users' interests and perceptions. You can easily identify and re-connect inactive customers and boost sales by monitoring user interaction.

Salesforce Acquisition

Salesforce has grown through strategic acquisitions that bring in new technology, meet customer needs and expand our product offerings. Here are some of them:

Quip

  • Acquisition Date: July 2016
  • Price: $750 million
  • Reason: Quip supercharges collaborative document editing and integrates productivity apps. Helps teams collaborate and be more productive within the organization.

Mulesoft

  • Acquisition Date: May 2018
  • Price: $6.5 billion
  • Reason: Mulesoft connects different software systems and data sources. Allows Salesforce to offer integrated solutions to help businesses manage and use their data better.

ClickSoftware

  • Acquisition Date: August 2019
  • Price: $1.35 billion
  • Reason: ClickSoftware expands Salesforce’s field service management capabilities. Provides tools to schedule, manage mobile workforce and improve service delivery.

Heroku

  • Acquisition Date: December 2010
  • Price: $212 million (cash)
  • Reason: Heroku is a platform for developers to build and deploy apps. Supports multiple languages and scalable database options to help Salesforce customers build apps.

Demandware

  • Acquisition Date: July 2016
  • Price: $2.8 billion
  • Reason: Demandware bolsters Salesforce’s e-commerce capabilities. Provides cloud-based solutions for brands and retailers to supercharge their online sales and customer experiences.

Datorama

  • Acquisition Date: July 2018
  • Price: $800 million
  • Reason: Datorama provides AI-powered marketing analytics. Helps businesses analyze marketing performance and optimize strategies based on data.

Slack

  • Acquisition Date: July 2021
  • Price: $27.7 billion (mostly cash)
  • Reason: Salesforce acquired Slack to supercharge team collaboration. You can manage customer service and sales more effectively by bringing Salesforce data into Slack channels.

Tableau

  • Acquisition Date: 2019
  • Price: $15.7 billion
  • Reason: Tableau provides powerful data analytics and visualization tools. Helps you make better decisions by analyzing and presenting data in a way that matters.

ExactTarget

  • Acquisition Date: June 2013
  • Price: $2.5 billion
  • Reason: ExactTarget offers digital marketing solutions across multiple channels. Helps businesses create targeted marketing campaigns to reach and engage with customers.

How Beneficial is the Career in Salesforce?

Salesforce offers a variety of career paths, making it an attractive option for those with different backgrounds. For many who come from non-software fields, a career in Salesforce can be a gateway to achieving their corporate job aspirations. Due to its broad usage, practical applications, and ease of learning. Salesforce stands out as one of the best career choices.

Moreover, Salesforce professionals are in enormous demand as companies are emphasizing particularly authorized or certified master in this field while hiring. Also, the company, Salesforce, upholds its motto of 'Innovation Is Endless' and aims to create 9.3 million new jobs by 2026. IDC reports that the Salesforce Economy will generate over 548,400 new direct jobs in India till 2024 and beyond. Additionally, Salesforce Developer roles ranked in the top 10 of Indeed’s Best Jobs in the US Survey, with no other brand-specific roles making it into the top 25. These figures highlight the high demand for Salesforce professionals and underscore the brand's significant value.

Salesforce provides a diverse array of career opportunities, including technical roles like developers and administrators, as well as business-focused positions such as consultants and account managers.

Anyone, regardless of their software knowledge or technical background, can learn Salesforce with the right guidance and begin a successful career in the field. Salesforce certifications enhance career prospects significantly. Certified Salesforce professionals are highly sought after by global companies and often receive lucrative salary packages.

Salesforce Certification and Training

No matter which background you are from, you can learn about Salesforce and how does salesforce works. A career in salesforce for beginners needs accredited training with the right certification to level you up for unconventional growth.

JanBask Training provides Salesforce certification courses isolated by cloud type or job on all Salesforce items. The classes are made at all levels, from learner to cutting edge. The instructional classes set up the client for tests that are offered to acquire certification.

JanBask Training provides you with various certification training programs in Salesforce. These are:-

  • Salesforce Consultant Master
  • Salesforce Administrator
  • Salesforce Developer
  • Salesforce App Builder
  • Salesforce Lightning 
  • Salesforce Service Cloud

You can also increase your knowledge regarding Salesforce by getting the Salesforce ebook.

Conclusion

Hope now you have much visibility of what is Salesforce & what does Salesforce do exactly with our Salesforce overview.

Salesforce is a storm that has taken the entire world in its gust. Every organization, big or small, is trying to understand its concepts. It has revolutionized the concept of customer support, marketing, sales, everything. It is as if a Leviathan is controlling the market entirely. It is surely a field that you really need to understand and imbibe for the benefit of your business.

Wow! Finally, you know everything about what is Salesforce used for and what does salesforce do with our blog on introduction to Salesforce. If you want to explore more about Salesforce career and associate technologies, feel free to contact our experts at the Salesforce certification courses!!

FAQs

Q1. What are the benefits of doing Salesforce certification courses from JanBask Training?

Our outcome-based SalesforceSalesforce certification courses help increase agility & efficiency. Candidates can master advanced skills and be prepared for the next big job opportunities. Our interactive Salesforce online classes, expert mentorship, and all-inclusive curriculum help prepare you to get started. 

Q2. What are the other courses JanBask Training offers in the domain of Salesforce?

JanBask Training offers courses on Salesforce Consultant Master, Salesforce Administrator, Salesforce Developer, Salesforce App Builder, Salesforce Lightning, and Salesforce Service Cloud.

Q3. Who should do a Salesforce cloud course?

Beginners with a graduate degree who want to learn Salesforce skills. Experienced professionals searching for an exciting career in the cloud computing platform. And experienced people with experience of 2 yrs or more and have good analytical and problem-solving skills.

Q4. What are the Unique Features of the Salesforce Online Course?

  • 10x higher interaction in live online classes conducted by industry experts.
  • 24*7 support system through robust mentorship.
  • Curriculum that comprises the latest course module, effective case studies, and projects for an all-inclusive learning experience.

Q5. What skills will you acquire in the Online Salesforce Courses?

You’ll learn what is Salesforce CRM and its features, Salesforce objects, field types, and validation rules. Along with data modeling and management and Workflow automation. You’ll also learn sales and service cloud configuration, Salesforce Lightning components installation, comprehensive Salesforce interface, Application deployment, Force.com platform, and so on.

Q6. What are the prerequisites for Online Salesforce courses?

Candidates need to have a graduation degree and a passion to learn Salesforce skills & technology. Professionals with a well-rounded understanding of Salesforce concepts and features, like navigating Salesforce, data management, security, and using Sales Cloud, etc. would be an added advantage.

Q7. What is the duration of the Salesforce Cloud Entrance Exam?

The Salesforce cloud entrance exam is a 90-min long exam consisting of 60 single or multiple-choice questions. The passing score for the exam is 65%.

Q8. What are the prerequisites for Salesforce Cloud admission?

  • The learner must complete both the Salesforce Administration and Salesforce App Builder exams. 
  • You need to complete the Salesforce training course, visit certification.salesforce.com and register to take the exam.

Q9. What are the most recognized and well-paid job profiles that Salesforce Certification will get you?

Here are the most popular and well-paid job profiles that Salesforce certification will get you -

  • Salesforce Lightning Engineer
  • Salesforce Service Cloud Developer
  • Salesforce Developer
  • Salesforce Administrator
  • Salesforce Consultant
  • Salesforce App Builder

Q10. How long does it take to get Salesforce certified?

Learners can take approximately 6 weeks to become Salesforce certified. The time needed to prepare for the Salesforce certification can vary based on the learner’s experience. If the learner is a fresher, he or she’ll need to spend min.10 hrs.per week to prepare for the exam.

Q11. How does Salesforce improve sales processes?

Salesforce makes sales easier with its Sales Cloud. It handles routine tasks automatically, keeps track of leads and opportunities, and gives real-time insights. This means sales teams can work more efficiently, close deals faster, and predict future sales more accurately. Understanding what is Salesforce involves recognizing how it boosts sales effectiveness and productivity.

Q12. Can Salesforce be customized for different industries?

Definitely! One of the best things about Salesforce is its customization options for different industries. With specialized solutions like Financial Services Cloud, Health Cloud, and Manufacturing Cloud, Salesforce provides tools tailored to specific industry needs. So, when you think about what is Salesforce, remember its flexibility and ability to adapt to various business sectors for more personalized solutions.

Salesforce Tutorial Overview


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    JanBask Training

    A dynamic, highly professional, and a global online training course provider committed to propelling the next generation of technology learners with a whole new way of training experience.


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Comments

  • K

    Kyle Lee

    Is the Salesforce Development course difficult?

     Reply
    • logo16

      JanbaskTraining

      With the right tutor and course road map, you can easily learn Salesforce Development.

  • M

    markyjones

    Why go for Salesforce Development?

     Reply
    • logo16

      JanbaskTraining

      You can find a lot of career prospects ahead if you go for this course.

  • C

    Corbin Stewart

    Do you provide a Salesforce course?

     Reply
    • logo16

      JanbaskTraining

      Yes, we do. Kindly reach out to us to have further details regarding the course.

  • J

    Jax Williams

    Easy to understand. Quite a helpful blog!

     Reply
  • C

    Caden Thomas

    Great insight on Salesforce Development. Can I know more about it?

     Reply
  • A

    Amari Jones

    Can I learn Salesforce Development in detail from YouTube tutorials?

     Reply
    • logo16

      JanbaskTraining

      Sure! Please share your email so that we can get in touch with you and enlighten you regarding the Salesforce Development.

  • H

    henry

    Do you provide Salesforce development certifications?

     Reply
    • logo16

      JanbaskTraining

      You can surely have a great insight about Salesforce development from YouTube Tutorials but getting enrolled for courses can help you have an expertise and be industry-ready.

  • J

    jiya

    I have done a Salesforce course. Am I industry-ready?

     Reply
    • logo16

      JanbaskTraining

      Yes, we provide full-fledged Salesforce courses and certify students who prove their meticulousness for the same.

  • M

    mia

    Can I have a well-paying career in the industry?

     Reply
  • H

    Harry

    Can I do a job in MNC if I do Salesforce courses?

     Reply
  • S

    siya

    How can I get a better idea about the course of study?

     Reply
    • logo16

      JanbaskTraining

      Yes, if you take up the Salesforce course and learn it at an expert level, you can have an extraordinary career in the field.

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  • Architecture, HDFS & MapReduce
  • Unix Shell & Apache Pig Installation
  • HIVE Installation & User-Defined Functions
  • SQOOP & Hbase Installation
salesforce

Upcoming Class

4 days 06 Dec 2024

salesforce

Python

  • Features of Python
  • Python Editors and IDEs
  • Data types and Variables
  • Python File Operation
salesforce

Upcoming Class

19 days 21 Dec 2024

salesforce

Artificial Intelligence

  • Components of AI
  • Categories of Machine Learning
  • Recurrent Neural Networks
  • Recurrent Neural Networks
salesforce

Upcoming Class

12 days 14 Dec 2024

salesforce

Machine Learning

  • Introduction to Machine Learning & Python
  • Machine Learning: Supervised Learning
  • Machine Learning: Unsupervised Learning
salesforce

Upcoming Class

25 days 27 Dec 2024

salesforce

Tableau

  • Introduction to Tableau Desktop
  • Data Transformation Methods
  • Configuring tableau server
  • Integration with R & Hadoop
salesforce

Upcoming Class

4 days 06 Dec 2024

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