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Salesforce Tutorial For Beginners & Professionals From Scratch


Whether you're a Salesforce developer who wishes to brush up on their Salesforce concepts or a fresher who's planning to master the advanced skills of Salesforce from scratch, or someone who wants to know more about different job roles and certifications, this Salesforce tutorial will help you learn everything about Salesforce. 

This salesforce tutorial for beginners and professionals is designed to help you with basic and advanced concepts, including- What is Salesforce, Why is Salesforce the preferable choice across different industries? Where can Salesforce be utilized? What is SFDC?  

Gain advanced skills in Salesforce by enrolling in professional Salesforce certification courses and be ready for the next big opportunity. 

So, let's get started with an introduction to Salesforce.

What is Salesforce?

Salesforce is the world's #1 integrated Software as a service (SaaS) customer relationship management (CRM) platform. Salesforce supports more than 150,000 cloud-based enterprise applications helping businesses in generating and& acquiring leads, increasing sales, and closing deals! 

Explore the intriguing world of Salesforce for career and business growth by reading What Salesforce is.

Salesforce CRM

It helps businesses maintain long-lasting relationships with their clients and combine various crucial systems. As said earlier, it's a SaaS tool that helps organizations develop customized solutions for sales, marketing, ecommerce and other issues. 

All the data in Salesforce CRM is cloud-based. Therefore, it can be accessed from anywhere at any time. It helps to increase business productivity and growth in major factors. 

After introducing Salesforce and Salesforce CRM, let's proceed further and clear your basics of Salesforce.

What Is SFDC?

SFDC in Salesforce is just the abbreviation of Salesforce Dot Com or, Inc. is an American cloud-based software company established by Marc Benioff and headquartered in San Francisco, California, in 1999. Gaining major revenue from its CRM (Customer Relationship Management) )service. 

SFDC helps you manage customer relationships, can be quickly integrated with other systems, and even helps build cloud-based apps. There are plenty of tools that help you in creating custom solutions based on your business needs. Today, Salesforce has expanded from just a simple product to many products.

Initially, it was started as SaaS (Software as a Service) Company. Then it was converted to PaaS (Platform as a Service) Company where one platform was given to the users to manage customer details and sales prospects. Soon, Salesforce was ranked as the largest customer success platform with various features listed below -

  • Contact leads and opportunity management
  • Deal Tracking and Product planning
  • Product Manufacturing and shipping

Are you curious to discover why SFDC is so popular? Learn more about SFDC and its functionalities to add value to your career.

So, how did it all begin?

Initially, CRM (Customer Relationship Management) systems came into existence with a strategy to simplify customer interactions and enhance sales prospects to retain existing customers and generate new leads. But traditional CRM systems were not the optimal choice for leading industries due to the following reasons –

  • Higher costs
  • They were taking months to set up.
  • They were hosted on a personal server of the Company and,
  • They were difficult to manage and understand.

Here, enterprises were in dire need of an affordable CRM system that could be set up within a few days and is easy to understand. This was the main idea behind the discovery of Salesforce. Hope this Salesforce tutorial has made your concepts clear in SFDC!

Data can be brought into Salesforce in various ways to guarantee you get fully operational at all measures of time conceivable. Learn how to import data into Salesforce by referring to this blog.

Service Nature of Salesforce:

Salesforce is a cloud-based CRM platform that facilitates businesses to handle customer data, sales operations, and marketing campaigns. 

Salesforce as SaaS (Software as a Service): There is no need for installation, setup or downloads, but you have to log in and start using the software apps across the cloud. Isn't it more convenient and amazing? The answer is a big "YES" when using Salesforce CRM for your business.

Salesforce as PaaS (Platform as a service): There is no need for a separate platform, but you can use code created by other developers to deploy apps. You have to customize it per your business needs, but it saves a lot of time and money, as businesses demand today.

Salesforce as IaaS (Infrastructure as a service): There is no need to install any hardware or software program, but data and apps are stored securely on the cloud. Even if you don't have to take the backup, the cloud will take care of it automatically.

Do you know JanBask Training offers outcome-based Salesforce certification courses? Enrol for free to continue learning!

In the next section of the Salesforce tutorial for beginners, we'll explore why salesforce CRM is preferred over traditional CRM. 

Why Salesforce? How is it Different from Traditional IT?

CRM (Customer Relationship Management) software is the most efficient technique for building trustworthy consumer relationships. It could be utilized to target contacts, leads, and opportunities. CRM software could manage tracking, product planning, manufacturing, and shipping.

Here are the quick points to help you understand what makes Salesforce CRM better than Traditional CRM-

Traditional CRM:

  • It was hosted on the Company's server.
  • It took months to set up traditional CRM systems.
  • It wasn't easy to use and understand them.
  • It witnessed unused data or data was not analyzed properly.
  • It was not giving any personalized service.

Salesforce CRM:

  • It was hosted on the cloud.
  • It is easy to set up within a few days only.
  • It is easy to use and understand.
  • It can manage all data properly.
  • It gives plenty of personalized services.
  • It witnesses high customer retention.

Salesforce has touched the lives of many people. It has been an excellent resource for the users and an amazing career option for its developers. Start your career by reading this blog on "How to kick-start your career in Salesforce?"

Brief History & Evolution of Salesforce

Salesforce has grown in popularity over the years since its first inception. Outlined below is a brief history of Salesforce

  • It was discovered by ex-Oracle employees in March 1999, whose names were Marc Benioff, Frank Dominguez, and Parker Harris.
  • It was June 2004 when the Company was listed on the New York Stock Exchange under the stock symbol CRM and raised to $110 million US dollars.
  • In 2014, Salesforce was announced as the customer success platform with an amazing set of services that we will discuss in detail below. These are service cloud, sales cloud, marketing cloud, analytics cloud, etc.
  • It was in 2017 when Salesforce launched a Facebook analytics tool, and Salesforce partnered with Apple in 2018 to improve and build more powerful business apps.
  • Today, Salesforce has translated its services into 16 different languages. It generated $29 billion in subscription revenue in 2023, contrary to $24.66 billion in 2022 and $19.97 in 2021.

What is the Benefit of Using Salesforce?

The answer to this question is quite simple. First, this is a cloud-based platform with better functionalities at much lower costs. Salesforce replaced the lengthy installations with a cloud environment where everything is accessed over the internet. Most importantly, they represent an attractive business model where product licensing is no more expensive and affordable for every small business.

Let us quickly look at Salesforce in numbers and why you should opt for Salesforce training and certifications.

  • Apps 7000+
  • Market Share 33%
  • Customer 150,000+
  • Job opportunities 80% extra
  • Installations 3 Million

Today, Salesforce gives you the right path from idea to app development. The best part is that you can focus on the core development activities of your app, not the infrastructure, as it is taken care of by the platform itself. It results in time-saving and dollars savings in the end.

According to Salesforce customers, it is unique due to four popular reasons – Faster, Effective, affordable, and Easy to use.

  • Traditional CRM systems take over a year to deploy, while Salesforce CRM systems can be deployed much faster within weeks.
  • Within Salesforce, you have to focus on app building only, not the infrastructure; this is why it is affordable for enterprises. Due to the increased demand for this tool, there is also an increase in careers in this field. Learn how to prepare for the Salesforce App Builder Certification exam by reading this blog. 
  • Salesforce for beginners is easy to use, where you don't have to spend much time learning, but you can drive meaningful business insights quickly.
  • Salesforce CRM is effective because it can be customized based on business needs and requirements and converts leads to customers.

Salesforce is a cloud-based platform that can be accessed from anywhere, anytime, just with the help of a smooth internet connection and a web browser. Salesforce is changing rapidly with the speed of your business, and Salesforce solutions are highly scalable as needed by the Companies.

Salesforce can seamlessly integrate with third-party tools like Gmail, Yahoo, etc. Even if you want to integrate it with your accounting software, you can do that. If we look at other existing CRM systems, integration is the most difficult task and almost impossible to succeed. These capabilities are why every small business or start-up should opt for Salesforce – today's largest customer success platform.

The first step towards a successful career as a Salesforce professional is to consider enrolling in a certified and industry-recognized certification course. Here's a detailed guide to Salesforce training certification cost.

Salesforce Highlights

Here are the key reason for using Salesforce CRM and what makes Salesforce so popular among cloud-based CRM users:

  • It is a feature-rich CRM solution for sales, marketing, service, community management, partner management, etc.
  • Salesforce CRM stores the data over the cloud so anyone can access it from anywhere worldwide using a simple internet connection.
  • It is designed to cater to the needs of all-sized businesses, whether small or medium.
  • Salesforce CRM works on the pay-as-you-go model and also helps reduce overhead costs.
  • It has increased customer retention, loyalty, and satisfaction over time.
  • It helps in accelerating sales productivity as needed by businesses.
  • It can be quickly integrated with third-party users when needed.
  • It is a clear witness to the overall growth of your business.
  • It helps continuously optimize campaigns based on market response and closure interaction with channel partners.

By taking this free Salesforce quiz, drive away boredom and test your subject knowledge.

Here's one of the best Salesforce tutorial videos that will take you through different aspects of Salesforce, such as - what Salesforce CRM is, the benefits of Salesforce CRM, how CRM works, along with Salesforce CRM demo and use case. 

Let's look at the different Salesforce offerings. 

A Customer Success Platform for the Future

To better understand the platform, you first need to discuss the overview, Salesforce offerings, and how to use them. 

You can access plenty of services and products within the cloud that helps business in the ultimate growth and sales profits. offers a group of CRM products or services specially designed to fit into an organization more effectively and efficiently. Moreover, this is a set of IT services like IT development, deployment, etc., over the internet. Some of the most popular cloud services and products offered by Salesforce include –

1). Sales Cloud

As the name suggests, the sales cloud CRM platform manages organization sales, marketing, and customer support services. It helps you close deals much faster than traditional CRM systems. If some business is engaged in business-to-business or business-to-customer activities, then the sales cloud is the right fit to accelerate the organization's growth.

2). Marketing Cloud

The marketing cloud offers one of the most powerful digital marketing platforms to manage different marketing activities of a Company. The possible activities that can be managed through the marketing cloud include – content creation, content marketing, data analytics, web personalization, social media activities, etc.

Salesforce is the most demanding tool in the current technological world; therefore, one must know using it properly. Here's the ultimate guide to learning Salesforce Development.

3). Service Cloud

The service cloud is the platform to manage the support activities of the customers inside organizations. This cloud helps you handle customer queries gracefully, and they will also get direct access to the answers for more satisfaction in real-time.

4). Community Cloud

If you need a social platform to connect with your employees, partners, and customers, then the community cloud is the perfect choice to start your journey. The platform can exchange the most important details, like images and data, in real time. Also, you can connect with the companies already using Salesforce and a few companies planning to switch to Salesforce shortly.

5). Analytics Cloud

The analytic cloud provides a business intelligence platform for businesses looking to work with large data files and wider customer details. This is the Einstein AI model, where meaningful business insights are calculated from the collected data, and it helps sales representatives take quick actions at the right time. It is optimized for data visualization, and it can be integrated with other Salesforce tools too quickly.

Here are the top Salesforce influencers to follow up with for their valuable advice.

6). Salesforce App cloud

To design and deploy customized Salesforce apps, you need the app cloud. It offers a complete collection of development tools that make app building easier, faster, more effective, and affordable.

7). Commerce Cloud

Salesforce Commerce Cloud is a cloud-based service that unifies how businesses engage with customers over different channels or devices for a better customer experience. It aims to enable consumers and stores to provide seamless customer services and experiences, whether customers are online or in stores.

8). IoT Cloud

The Salesforce IoT Cloud is a platform for storing and processing huge amounts of IoT data. It gathers data from devices, websites, applications, sensors, customers, and partners to store and trigger actions for real-time responses.

9). Health Cloud

Salesforce Health Cloud is a health IT CRM system that manages health-related data such as patient prescriptions and health records. Used to incorporate doctor-patient relationship data and record management services. Salesforce Health Cloud is specially designed to store and organize patient information and provide the best health assistance. 

Are you also confused between Salesforce Administrator VS Developer? Well, it's quite common, as there is a fine line between a real Salesforce Administrator and Developer. Check this blog to discover which one to choose-Salesforce Admin vs Developer.

Here we have discussed popular Salesforce offerings; a few business-centric Salesforce products can also be utilized as per your business needs. These are:

  • Commerce Cloud: The Salesforce product allows your organization to provide seamless customer experiences and services.
  • IoT Cloud: Companies use the IoT cloud for developing more connected products.
  • Health Cloud: This cloud product is used by health industries to understand patients beyond their charts.

Salesforce Architecture

Salesforce architecture is divided into different components, as discussed below:

A). Trusted multi-tenant Cloud

Here, different instances of multiple apps operate separately in a shared environment. The instances are also named as tenants that can be quickly separated from each other. Although all tenants physically stay in the same hardware, it offers the maximum-security levels organizations need.

B). Scalable Metadata Platform

This is another popular component that helps you in customizations. It also helps increase the overall amount of data and concurrent user instances.

C). Enterprise Ecosystem

The enterprise ecosystem is bigger as different partners contribute to the platform and help maintain this platform effectively.

D). APIs

Salesforce offers a robust suite of APIs for developing mobile apps. It makes app development easy and more flexible for programmers.

F). CRM and Related Functionality

It would be best if you had a formidable architecture to do the kind of wonders that Salesforce is doing. Learn what Salesforce architecture is.

Why Is Salesforce So Popular?

The graph clearly shows how Salesforce has led the market since 2017, edging out Microsoft and Oracle. While it is more expensive, Salesforce has the most user-friendly design of any CRM programme.

Source: Salesforce

  • Leads Generation and Sales Productivity: It helps you to measure customer engagement by tracking email activities and converting them into potential customers.
  • Quotes & Opportunities: it helps vendors to create quotes and opportunities.
  • Contacts Management: It helps pull customers' data like activity history, customer communications, frequent contacts, etc.
  • Build Apps: It helps in building, running, scaling, and managing more innovative apps as needed by your business.
  • Analytics Management: it helps in accessing the data, performing analysis, creating dashboards, etc.
  • Sales Communities: you could enable online community software that enables organizations to connect with partners, customers, employees, etc.
  • Email Integration: Salesforce provides third-party integrations for customer services, support, and customer experiences.
  • Salesforce Engine: This is one more amazing feature focused on personalized contacts with the help of campaigns designed by the marketing team.
  • Sales Collaboration: It helps you address customer feedback and queries more effectively than usual.
  • Leads Management: It allows you to create multiple territory models. You can preview before rollout, and it helps you optimize and balance territories.
  • Workflows & Approval: This interface offers simple drag-drop options that anyone can use.
  • Partners Management: This feature helps build partners and communities to share business objectives, goals, activities, etc.
  • Files Management: This feature enables the sales team to share and update multiple files whenever needed.
  • Sales Forecasting: This feature lets you get a real view of the sales team's forecasting.
  • Reports & Dashboards: This feature offers a real-time picture of the business at a glance in the form of reports and dashboards like charts, graphs, etc.

It is impossible to miss the name Salesforce while recalling the name of the best CRMs. Here is the amazing Salesforce features that you shouldn't miss out on.

How are Companies Using Salesforce?

Here is a quick idea of companies using Salesforce and successfully implementing this CRM.

Type of Industry

Company Name



Health Leads

The Company was able to view the patient data and coordinate with doctors.

High Tech


The company used the Salesforce service cloud to communicate with its customers effectively.



The Company used Salesforce to manage detailed customer profiles and find their biggest fans to develop an effective marketing technique.



The Company used Salesforce CRM to connect better with their customers and staff people.


American Express

The Company used Salesforce to connect with their employees across organizations, branches, and time zones.

CRM systems have come out as one of the most aspiring career domains for learners worldwide. What is the future growth of a Salesforce Developer? Check this blog to know about it!

How to Access Salesforce?

Salesforce is available for a 30-days trial and we will register for the same.

Step 1 – Go to the Link to register your profile as given:

Here, you should add the required details as shown like Name, Email ID, Job Title, Phone number, Company name, Country, etc.

Step 2- Once you are done, click on “Start my Free Trial” option.

Step 3 – It will take time in setting up the Salesforce profile, so have patience, and you will be directed to the login page momentarily. Here is the screen you can see after the Login.

Making money is challenging but it has no real limitations on how much you bring in. Do you know what is the best way to grow your salary in Salesforce? Read this blog.

Step 4 – At the Welcome screen, there is one Accounts option on the top.

Here, you have to click the “New Account” option and add the necessary details to create a new account quickly.

Step 5 - Click the Save option, and you are done. A new account is created successfully. The user interface of Salesforce CRM is self-explanatory, and you can perform other operations in the same way with ease and more convenience. All the Best!

Explore Salesforce Career Path and grow your career with Salesforce.

What is APEX?

APEX is an object-oriented programming language that allows developers to execute the transactional control and flow statements on the Salesforce server using an API. It also helps developers in adding business logic to their programming codes. Here are a few advantages of utilizing APEX language in Salesforce.

  • APEX uses easy syntax and semantics that can be understood quickly and offers faster and more effective results.
  • APEX language is designed so that multiple queries and DML statements can be threaded together into a single unit on the Salesforce server.
  • APEX directly references schema objects like objects or field names, etc.

This blog lets you learn more about the whats and why's of Set methods in Salesforce Apex.

Introduction to Cloud Computing

Before ending the Salesforce tutorial, let us look at cloud computing, which forms the basics of Salesforce and the popular cloud platforms. Cloud computing involves shared resources, software, and information provided via mobiles or computers. There are three popular cloud platforms used frequently by industries –

  • IaaS (Infrastructure as a Service) – Cloud providers largely focus on infrastructure services like hosting, server, storage services, etc.
  • SaaS (Software-as-a-Service) – This is a software delivery model in which software is licensed on a subscription basis and hosted centrally.
  • PaaS (Platform-as-a-Services) – This category of cloud computing services provides a platform allowing customers to develop, run, and manage apps.

Salesforce marketing cloud is a powerful marketing platform. 

Since we are talking about cloud computing, let's have a quick look at the different types of cloud computing.

Types of Cloud Computing:

Four different types of cloud computing services are available: public, private, hybrid, and community cloud. Let's look into e

  1.  Public Cloud: The entire public cloud infrastructure is located on the CSP premises that offer computing services responsible for maintaining everything from servers, storage, and hardware to software. In Public cloud infrastructure, the resources are shared between multiple users, and the cost of Cloud services is determined by using IT resources consumed by individuals.
  2. Private Cloud: Private Cloud is dedicated infrastructured as per Individuals/organizations' needs and is not shared by any other individual/organization. It offers great security and control over services.
  3. Hybrid Cloud: Hybrid Cloud combines public and private Clouds, allowing them to share data and applications. It enables your businesses with more deployment options and gains greater flexibility. Organizations mainly use Hybrid Cloud when their On-Premise infrastructure needs more scalability, so they attain scalability using Public Cloud to meet fluctuating business demands. 
  4. Community Cloud: Community Cloud infrastructure is built per industry-specific needs and shared among the users of the same industry, sharing common business goals. This infrastructure serves all the community's needs.

Salesforce Cloud has revolutionized customer support by smoothing interactions between an organization and its customers. Explore the Salesforce service cloud certification Guide for Beginners to know more.


Let us quickly go through the blog summary of what we have discussed in the blog and highlights of the Salesforce Tutorial:

  • Cloud computing is all about storing, managing, and processing data on a remote server instead of using a local server.
  • CRM is popular software organizations use to store customer details and maintain long-term customer relationships.
  • Salesforce is a SaaS CRM, and helps you to manage customer relationships. It can be quickly integrated with other systems and even helps build cloud-based apps.
  • Salesforce is a feature-rich CRM solution for sales, marketing, service, community management, partner management, etc.
  • Ex-Oracle employees discovered Salesforce in March 1999, whose names were Marc Benioff, Frank Dominguez, and Parker Harris.
  • The major components of Salesforce architecture can be given as important salesforce components: Trusted Multi-tenant Cloud, Scalable Metadata Platform, Enterprise Ecosystem, APIs, CRM, and Related Functionality.
  • The three service nature of the platform is SaaS, IaaS, and PaaS.
  • Important Salesforce Products are Sales Cloud, Market Cloud, Service Cloud, Analytics Cloud, Community Cloud, Commerce Cloud, IoT Cloud, Health Cloud, etc.
  • Salesforce is used in various Industries like Communications, Finance, High Tech, Health Care, Media, etc.

The Salesforce platform enables us to create various Applications, Objects, and Fields. Learn more about building apps, objects, tabs, and schema builders in Salesforce as a Developer.

Salesforce Career Path

Now when you are about to finish this salesforce tutorial, we will have an eye on the Salesforce career in this section.

To grow your career in Salesforce, you must choose among many potential avenues, from Salesforce Admin or Developer to Business Analyst, Architect, and more. Accordingly, join a professional salesforce beginner training course and obtained relevant Salesforce certifications. For example, if you want to become a Salesforce administrator, you can go for salesforce administration guides or salesforce tutorial pdf available online for free.

Learning Salesforce will make you well-versed with the world's most dynamic CRM platform that has helped organizations save time and money while dealing with complicated customer databases more efficiently.

Explore top  Salesforce interview questions and crack the interview with confidence.

Final Words of Salesforce Tutorial

That's all for the day! We have ensured that this ultimate guide for Salesforce admin and Salesforce Developer will take you through all the important aspects of the cloud-based CRM system that you need to know before you start using the platform. To explore more on the platform, you may enrol for the Salesforce Certification Courses with JanBask Training immediately. We wish you luck for a glorious future in the Salesforce space with us!

Found this post on the Salesforce tutorial for beginners helpful in understanding what Salesforce is? Why is Salesforce getting so popular over other CRMs? What do you find different from other Salesforce tutorials? Is Salesforce easy to learn? Feel free to comment below!


Q1. Why should I take a Salesforce  certification course by JanBask Training?

Ans- The objective of our online Salesforce training is as follows-

  • This particular Salesforce course online is similar to your offline classroom that has been designed with an objective to help students to professionals in mastering the Salesforce Development and Administration in a more comprehensive way & in terms of the real-industry case scenarios.
  • The Salesforce course online ensures job success and helps you to pass the certification exam via intensive, skill-oriented & instructor-led virtual classrooms, well-researched & tailored study materials, and the hands-on real-time assignments.

Q2. Why are Salesforce certifications necessary?

Ans- Salesforce Certifications are necessary as they:

  • Are verified proof to any professional's approved knowledge in the Salesforce field.
  • Increases job interview invitations.
  • Gives great push in career prospects - during the job hiring preferences and the salary negotiations.
  • Brings confidence and positivity in approaching any job or project.

Q3. What are the skills needed for a Salesforce job?

Ans- Must-have skills of a Salesforce professional and the areas that he needs to specialize in are as follows:

  • Salesforce Configuration and Customization
  • Salesforce Out of box features
  • Salesforce Office Automation using workflow and process builder
  • Data modeling, data management
  • Org security - role, profile, sharing rules
  • Salesforce app customization
  • Lightning framework and components
  • Platform development
  • Search solutions and Visualforce
  • Apex-object oriented programming
  • Salesforce object query language - SOQL, SOSL
  • Apex Triggers, batch jobs

Q4. What skills will I learn in this course?

Ans- Once the online Salesforce course gets completed, you will get complete knowledge of SFC data models, different building blocks of Salesforce, a deep understanding of the salesforce security model, salesforce apex triggers, salesforce test classes, and Salesforce automation options. You will be able to master the Salesforce clouds like sales cloud, service cloud, community cloud, analytics cloud, marketing cloud, etc., report generation, dashboards, and the basics of integration.

Q5. Who should attend this course?

Ans- The online Salesforce training course is perfect for any individual interested in mastering cloud skills and Salesforce development, particularly:

  • Students pursuing any IT course
  • Individuals looking to build a career in Salesforce
  • System administrators
  • IT managers
  • Product managers
  • App Builders
  • Developers

Q6. How should I prepare for the Salesforce certification exam?

Ans- We at JanBask Training offers you the following features inside our online Salesforce training that help your certification journey substantially.

  • Every one of the sessions are directed in a real-time environment
  • The students are placed in a cooperative environment of learning
  • Surprise tests, live discussions are a regular part of student's every day schedules
  • It is an extensive Salesforcee developer training online that covers theory and practical training
  • It accompanies a variety of intriguing learning assets
  • Students get real life ventures-based learning so they can get exceptional and industry-oriented training to learn Salesforce developer concepts in terms of industry application.

Q7. What help do you provide for the certification exam?

Ans- Our online Salesforce course curriculum is prepared in a way that it has all the concepts of Salesforce Consultant’s certification already inserted in it. A team of industry experts diligently sit and then develop our Salesforce Consultant training course syllabus after an aggressive market research on all the recent technology, exam patterns, Industry Requirements, etc.

Q8. What learning benefits will I get from this course?

Ans- Our organization is breaking every one of the generalizations of online training and has now concocted a training routine to enable you to take a shot at genuine industry case situations. In this exertion of our own, each student is appointed with a case that had occurred in the business and required an answer from a Salesforce proficient. With this training, we expect to familiarize our students about the difficulties that they are going to face in the savage business outside the solace of their virtual study hall. 

Q9. What is the concept of a demo class? Is it free?

Ans- A demo session is like a sample session that gives you a glimpse into our Salesforce Developer training sessions. You don’t have to pay for these demo sessions; as they are given free of cost. We also refund your money as per our refund policy in case you don't like the sessions.  

Q10. What is covered in the beginner’s level of this course?

Ans- For the beginners, the online Salesforce course starts with the detailed introduction of CRM, Salesforce, and cloud computing to deliver you all the necessary skills required to start with this technology.

  • No technical background is needed, but you should have a zeal to learn something new and trendy.
  • The course will teach you about cloud technology from scratch so that you can get a broader understanding of the platform.
  • As soon as you are done with the beginning level, this is the right time for you to switch to the advanced salesforce stage.

Salesforce Tutorial Overview


    Rashi Pundeer

    Rashi is the originator and primary contributor to this blog. With fact-dragging research and a tech-savvy approach, Rashi has been helping digital learners with quality content at Janbask Training.


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    Patil Pal

    You covered up all the points which I searching for & I am impressed by reading this article. Keep writing and sharing educational articles like this which can help us to grow our knowledge.

  • N

    Nash Martin

    One of the best informative blogs I have found on salesforce, really helped me understand the basic concepts so well.

  • B

    Brian Taylor

    I have gone through so many blog and salesforce tutorials, this is comparatively much better than others.

  • A

    Aidan Johnson

    I am a student, and I want to grow a career in salesforce, how can I reach the janbask consultant team to discuss the same.

  • M


    How much it will take to learn salesforce from basics to advanced and what is the fee for the salesforce training course.

  • D

    Damien Turner

    Hey! Can you help me with some good salesforce tutorials covering technical concepts. Please let me know.

  • J


    What are core concepts to cover to crack the salesforce certification in the first attempt?

  • J


    I have found so many certification courses by the different institutes, I want to know if they just provide learning for certification or provide certifications on behalf of salesforce. I am a bit confused, please clear that point.

  • H


    Very good blog, covering so much information, definitely wants to recommend this to the people looking to learn salesforce and want to grow their career in salesforce.

  • K

    Knox Miller

    I want to know how to choose a Salesforce Developer career and this post helped me in understanding..

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      Hi, Thank you for reaching out to us with your query. Drop us your email id here and we will get back to you shortly!

  • A

    Adonis Smith

    What a nice informative blog, a must-read for people who want to pursue Salesforce Consultant course

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      Glad you found this useful! For more such insights on your favorite topics, do check out JanBask Blogs and keep learning with us!

  • A

    Aidan Johnson

    Hey, is there any separate guide that you can help me to get prepared for these certification courses?

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      Hi, Thank you for reaching out to us with your query. Drop us your email id here and we will get back to you shortly!

  • K

    Kaden Brown

    Earlier I thought that in a few places, Salesforce was not properly explained and after reading this post I got to know the different factors.

    • logo16


      Glad you found this useful! For more such insights on your favorite topics, do check out JanBask Blogs and keep learning with us!

  • P

    Paul Wilson

    Can anyone from a commerce background join this course? If yes, then whom to contact?

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      Hi, Thank you for reaching out to us with your query. Drop us your email id here and we will get back to you shortly!

  • O

    Omar Moore

    I want to explore a few best courses for career growth, but confused about which one is better, I want to consult a Janbask consultant on this.

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      Hi, Thank you for reaching out to us with your query. Drop us your email id here and we will get back to you shortly!

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  • Security & Automation Process
  • Sales & Service Cloud
  • Apex Programming, SOQL & SOSL

Upcoming Class

6 days 27 Apr 2024


Business Analyst

  • BA & Stakeholders Overview
  • BPMN, Requirement Elicitation
  • BA Tools & Design Documents
  • Enterprise Analysis, Agile & Scrum

Upcoming Class

26 days 17 May 2024


MS SQL Server

  • Introduction & Database Query
  • Programming, Indexes & System Functions
  • SSIS Package Development Procedures
  • SSRS Report Design

Upcoming Class

6 days 27 Apr 2024


Data Science

  • Data Science Introduction
  • Hadoop and Spark Overview
  • Python & Intro to R Programming
  • Machine Learning

Upcoming Class

5 days 26 Apr 2024



  • Intro to DevOps
  • GIT and Maven
  • Jenkins & Ansible
  • Docker and Cloud Computing

Upcoming Class

4 days 25 Apr 2024



  • Architecture, HDFS & MapReduce
  • Unix Shell & Apache Pig Installation
  • HIVE Installation & User-Defined Functions
  • SQOOP & Hbase Installation

Upcoming Class

5 days 26 Apr 2024



  • Features of Python
  • Python Editors and IDEs
  • Data types and Variables
  • Python File Operation

Upcoming Class

13 days 04 May 2024


Artificial Intelligence

  • Components of AI
  • Categories of Machine Learning
  • Recurrent Neural Networks
  • Recurrent Neural Networks

Upcoming Class

6 days 27 Apr 2024


Machine Learning

  • Introduction to Machine Learning & Python
  • Machine Learning: Supervised Learning
  • Machine Learning: Unsupervised Learning

Upcoming Class

40 days 31 May 2024



  • Introduction to Tableau Desktop
  • Data Transformation Methods
  • Configuring tableau server
  • Integration with R & Hadoop

Upcoming Class

5 days 26 Apr 2024