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Live Salesforce Admin Training

Get a modern-day online Salesforce admin training that guides you through the concepts of Salesforce Administration to give you excellent training in practical as well as theoretical aspects of the field. Sign up for a much in trend industry-oriented Salesforce Admin Training program.

Next Class Begins in 4 days - 11 Dec 2019

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Why take Salesforce Administrator Certification Training?

Here are some facts that will encourage you to take Salesforce Admin Certification Training

#1 CRM

Salesforce for the fifth consecutive year has been named the #1 CRM provider by IDC

1.7M

Million Salesforce Admin Jobs by 2020

Salesforce Growth

37%

Increase in demand for Salesforce Administrators between 2016- 2018

$124K+

Is the entry-level Salary of Salesforce Administrators in the USA.

82%

of Salesforce professionals feel valued at work.

Dive deep into the Salesforce Career

Learn about Career benefits, in-demand skills, average salaries and tips to Crack Job Interview.

Salesforce jobs

27,000+

Salesforce Admin jobs are available in the US alone as per Indeed.com

Instructor-led Live Online Classes - Salesforce Admin Certification Training


Upcoming Salesforce Classes

Starting
Duration
Price
11 Dec

11 Dec ( 6 weeks)

09:00 PM - 10:30 PM EST

USD 549
Discount on Call
20 Dec

20 Dec ( 6 weeks)

09:00 PM - 10:30 PM EST

USD 549
07 Jan

07 Jan ( 6 weeks)

09:00 PM - 10:30 PM EST

USD 549
21 Jan

21 Jan ( 6 weeks)

09:00 PM - 10:30 PM EST

USD 549
Detail

11 Dec ( 6 weeks)

09.00 - 10.30 PM EST

USD 549
Discount on Call

20 Dec ( 6 weeks)

09.00 - 10.30 PM EST

USD 549

07 Jan ( 6 weeks)

09.00 - 10.30 PM EST

USD 549

Earn your Salesforce Certificate

Best-in-class content by leading faculty & industry leaders in the form of videos and projects, assignments & live sessions.

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Career Counselling

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Interview Preparation

Salesforce Admin Training Course Roadmap

Take a look at the concepts that we cover in our Salesforce Course to make you a leading Salesforce Admin

Introduction to Cloud Computing & Salesforce Data Model

  • Introduction to Cloud Computing & Salesforce

    • Introduction to Cloud Computing
    • Types of cloud - IAAS,PAAS,SAAS
    • Introduction to CRM (Intro & Need)
    • Introduction to Salesforce CRM
    • Market Demand for Salesforce CRM.
    • Job Market and growth in CMR industry.
    • Salesforce Editions, Licenses and Pricing
    • Salesforce Sandboxes (Dev, QA, Full, Prod.)
    • Creating Salesforce Developer Account
    • Quick Navigation Walk Through
    • Standard & Custom Objects and their purpose
    • Set up Menu Intro (Various OOB and Dev Options)
    • Organization profile, Currency, etc.

    Salesforce Objects/Fields/Tabs

    • Types of object available in salesforce
    • Difference between standard and custom object
    • Introduction to tab
    • Assigning tab to object,
    • Creating a Salesforce Custom App
    • Types of Tab - Custom Object Tabs, Visualforce, Web tab, Lightning Page tabs
    • Overview of appexchange
    • Installation of an appexchange product to salesforce organization
    • Intro on various Data Types
    • Various data type fields creation.

Relationships, Formula Fields & Validation rules.

  • Salesforce object Relationships & Roll-Up Summary Fields

    • Introduction to Relationships
    • Need of Relationships in salesforce.
    • Brief on Types of relationship.
    • Master-Details, Lookup, Self-relationship, External lookup relationship, Indirect lookup relationship, Many-to-many relationships (Junction object),Hierarchical relationship
    • Deep in to Junction object
    • Use of Junction object.
    • Difference between master-detail and lookup relationship
    • How to convert lookup to master details and vise Versa.
    • Roll-Up Summary Fields and its features.

    Formula Fields Validation rules

    • Understanding of formula fields,
    • Purpose of formula field.
    • Types of formula field in salesforce
    • Text/Logic/Math/Date functions & Other popular functions
    • Intro to cross object formula.
    • What is the need for object formula.
    • Introduction to validation rule, Need, and Various popular functions
    • What is the difference between the formula field and Rollup summary in Salesforce?

Record Types/Page Layouts & SFDC Security Model.

  • Record Types/Page Layouts/Buttons/Links

    • What is record Record Types
    • Use of Record Type
    • What is page layout, mini page layout, Record type
    • How to assign page layouts and profile to a record type
    • Introduction to Custom button and Custom link

    Security Model

    • Introduction to User Management,
    • Different types of user licenses available
    • Intro to Roles and Profiles
    • What is Permission Sets
    • Use and need of Permission Sets
    • Brief to Record Sharing
    • Type of record sharing.
    • OWD - Public Read/Write, Public Read, private only
    • Role Hierarchies- share record as per role
    • Sharing record-Manual and owner based

Business Logic & Business Process Automation.

  • Workflow/Approval/Process Builder

    • Introduction to automated process
    • Introduction to Workflow Rules
    • Types of evaluation criteria in Workflow rules
    • Different workflow actions- Update, Email alert, Task, outbound message
    • Introduction to Approval Process
    • Understanding Approval steps, Approval actions, Rejection actions
    • Creation of email Templates for Email Notifications
    • Introduction to process builder
    • What are the actions available in process builder
    • What is the difference between workflow and process builder

Sales & Service Cloud

  • Salesforce Sales cloud

    • Brief in to Sales Cloud management
    • Lead conversion process
    • Lead mapping for custom fields
    • Auto assignment rule, Email notification, Escalation rules
    • Creation of web to lead
    • Intro to opportunity management.
    • Sales Process/Opportunity Stages/Picklists
    • Campaign Management Overview
    • Product & Pricebook Overview

    Salesforce Service cloud

    • Introduction to service cloud management
    • Deep in to case management
    • Understanding Assignment/Auto response/Escalation rules
    • Introduction to Web to case
    • Creation of web to case and email to case
    • Overview of Entitlement Management

Data Management, Reports and Dashboards

  • Data loader/Import wizard

    • Introduction to Data migration
    • Overview to Data loader and its installation process
    • Action in Data Loader - Insert, Update, Delete, Hard delete
    • Introduction to salesforce import wizard
    • Difference between Data loader and import wizard
    • Limits in Data loader and import wizard

    Report & Dashboard

    • Introduction to Data Visualization-Reports and Dashboard
    • Types of report-Tabular, summary, Matrix, and a joint report
    • Creation of report types.
    • Understanding -Reporting Snapshots, Report types
    • How to create a bucket field and formula.
    • Overview to the dashboard and its types
    • What is a dynamic dashboard
    • Understanding Sharing & Security of Reports-Dashboards

Salesforce Training for Admin & Developers

  • Following our highly specialized curriculum of the Salesforce training course, over hundreds of students have already have qualified Salesforce Dev, Salesforce Admin, and Salesforce App Builder certification over the past seven years and are placed with some of the leading corporations. Salesforce is the most sought-after skills today, and the demand is sure to increase further. Expert estimates future demand for Salesforce skills to stay exponential for at least the next 20 years.

    Here is what all we cover in our online Salesforce Course to make you an expert Salesforce Admin. Each topic has been detailed with the sub-topic that we cover.

    • Introduction to Cloud Computing
    • Introduction to IAAS,PAAS,SAAS
    • Deployment Models
    • Introduction to CRM (Intro & Need)
    • What is CRM?
    • How can CRM help?
    • Evolution of CRM
    • Advantages of CRM
    • A view of available of CRM products.
    • Introduction to Salesforce CRM
    • Why Salesforce CRM => Job Market and growth
    • Understanding Salesforce Architecture
    • Introduction to salesforce Editions, Licenses and Pricing
    • Salesforce Sandboxes
    • Overview to AppExchange
    • Creating First SFDC Dev Account
    • Salesforce.com CRM Editions
    • Salesforce.com Navigation - Overview
    • Salesforce Quick Navigation Walk Through
    • Popular Std. Objects and their purpose
    • Set up Menu Intro (Various OOB and Dev Options)
    • Popular in different other objects.
    • Organization profile, Currency etc.
    • Salesforce User Interface Overview.
    • Types of object available in salesforce
    • Difference between standard and custom object
    • Introduction to tab, Assigning tab to object
    • Types of tab in salesforce
    • Creating a Salesforce Custom App
    • Intro on Data Types (High Level on Various Field Types)
    • Various quick easy fields creation
    • Field History Tracking in Salesforce
    • Field dependency
    • Introduction to Relationships & its need (Data Tables)
    • Brief on Types of relationship creation
    • Types of Relationship Fields
    • Master-Details, Lookup, Self-relationship, Many-to-many relationships (Junction object), Hierarchical relationship
    • Overview to Junction Object.
    • Difference between master-detail and lookup relationship
    • How to convert lookup to master details.
    • Intro to Roll-Up Summary Fields
    • Feature of rollup summary field.
    • Understanding of formula fields, and creation formula field
    • Text/Logic/Math/Date functions & Other popular functions
    • Deep in to cross object formula.
    • Introduction to validation rule, Need, and Various popular functions
    • What is the difference between the formula field and Rollup summary in Salesforce?
    • What is page layout, mini page layout
    • Page Layout Editor, Grouping fields into New Section
    • Editing Field properties
    • What is record Record Types
    • Use of Record Type
    • How to assign page layouts and profile to a record type
    • Introduction to Custom button and Custom link
    • Use of Search Layouts.
    • Introduction to User Management, User Object
    • Different types of user licenses available -Salesforce, salesforce Platform
    • Roles and Profiles
    • Permission Sets
    • Profile VsPermissions Sets
    • Password Policy
    • IP Address security
    • Login hours & Session settings
    • OWD -Public Read/Write, Public Read, private only
    • Manage record access with the role hierarchy
    • Sharing record-Manual and owner based
    • Manage field-level security
    • Introduction to Workflow Rules
    • Types of evaluation criteria in Workflow rules-created, created, and every time it's edited and created and any time it's edited to subsequently meet criteria
    • Different workflow actions- Update, Email alert, Task, outbound message
    • Introduction to Approval Process
    • Understanding Approval steps, Approval actions, Rejection actions
    • Email Templates for Email Notifications
    • Introduction to process builder and its action
    • What is the difference between workflow and process builder
    • Brief in to Sales Cloud management
    • Lead conversion process
    • Lead mapping for custom fields
    • Auto assignment rule, Lead auto-response
    • Escalation rules and web to lead
    • Sales Process/Opportunity Stages/Picklists
    • Sales Process
    • Campaign Management Overview
    • Product & Pricebook Overview
    • Introduction to service cloud management
    • Deep in to case management
    • Understanding Assignment/Auto Response/Escalation rules
    • Introduction to Web to case, how to create web to case
    • Overview to Email to Case.
    • Live agent and Omni in salesforce
    • Overview of Entitlement Management
    • Introduction to Data migration
    • Overview to Data loader and its installation process
    • Data Loader action-Insert, Update, Delete, Hard delete
    • Configure the Data Loader via command line
    • Introduction to salesforce import wizard
    • Mass Transfer Records and Delete of Records
    • Difference between Data loader and import wizard
    • Mass Transfer Records and Delete of Records
    • Back up data with a weekly export
    • Introduction to Data Visualization-Reports and Dashboard
    • Introducing Reports and Custom Reports
    • Types of report-Tabular, summary, Matrix, and joint report
    • Understanding the formula field and bucket field.
    • Add a chart and a few other features like highlighting
    • Understanding -Reporting Snapshots, Report types
    • Overview to the dashboard and its types
    • Different types of chat and conditions in dashboard
    • What is a dynamic dashboard
    • Adding Dashboard SnapShots to Home Page
    • Understanding Sharing & Security of Reports-Dashboards

Course Curriculum

Learn what you'll get after successful enrollment

Salesforce Admin Corporate Training

Salesforce Corporate Training & Certification for Admins

Enhance the skills of your workforce with a cutting-edge curriculum of our Salesforce Corporate Training Program.

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Our Reviews


6K + Learners | 1574 Reviews

Customer Reviews

Bill Robinson

It was an excellent overview of Salesforce course at JanBask. I had nothing more than a cursory knowledge of Salesforce when I began, and I think now I've got a pretty good grasp of the fundamentals after finishing the course.

Ryan Patterson

Very good course. Probably the best one for the beginners like I was. The course is worth all the money I have spent on it. The Presentation is excellent, crisp simple and easy to understand. The trainer seemed very experienced and knowledgeable. A typical high-level process flow was useful.

Linda Moore

This course covers a lot of information in a short span of time. You can tell that the instructor is well versed in the material and knows how to relate the info to the student and the real world in a very straight-forward manner.

Austin Collins

This is exactly what I was looking for, as a Senior Manager. I do not need to go in too much weeds of the system. So this course gave me enough to understand the nuts and bolts of Salesforce.

Kunal Sinha

Thanks for the wonderful course. I am a Program Manager / Functional Consultant and I didn't have had much knowledge about salesforce platform. But your course helped me to understand the concepts within a short span of time and the practice test encouraged me to take the admin certification exam.

Steven Watson

I have cleared the admin exam in the first attempt. Thank You Janbask for this wonderfully structured course. Being a novice to salesforce platform, this course really helped me to achieve my goal of clearing the exam.

Daniel Hill

You'll learn so much through his course, it's incredible. I would suggest working on Beginner, Intermediate, and the Advanced Administrator trailheads while taking this course. If you do all of that you'll definitely be prepared.

Grace Jackson

The course objectives and corresponding lessons clearly explain beginning Administrator functions. The information is clear and concise throughout the course. The instructor gives very detailed information that breaks down all the certification requirements in an easy to understand format.

Priyanka Ahuja

For someone with a basic understanding and some practice as a Salesforce admin, the pace and content were good. You can speed up what you already know and slow or pause to study and practice items that are new to you. Went through end-to-end in several days.

Brian Miller

Good course to understand the basics of Salesforce, if you combine it with Salesforce trailheads then it becomes a great course as you can apply what Wheeler talks about in an actual live salesforce environment! Goes into good detail of every aspect that relates to the Salesforce admin exam.

Devin Bennett

The scenario and examples used to explain how we use the functionality is absolutely Brilliant.! Great course for anybody who is experienced to work on SFDC or is a beginner.

Rajat Jain

I have taken my time to thoroughly explore this course coupled with trail head. The instructor does a wonderful job of explaining how the system works and how to navigate it, as well as answering questions. Overall it is a wonderful introductory course to Salesforce and the Salesforce admin exam.

Peter Lock

I have looked at several Salesforce Administrator courses over the past six weeks. This one is by far the absolute best and most effective. You stick with it and you'll walk away well armed with knowledge. With this course combined with Trailhead, you can't go wrong. This is a rock solid source of material.

Daniel Szuster

This course is great for touching on the broad range of topics covered by the 201 certifications. I think the quiz and test sections can be beefed up to better reflect the challenge of the actual exam.

Susan Findlay

This course covers all the basic areas of Salesforce Sales, Service, and Community Cloud administration. For me, an experienced Admin with a few successful implementations, it was a good refresher and filled in some unfamiliar areas too.

Luke Hughes

This course proceeds in the path of the certification exam. Overall I am thankful to for designing and 'constantly improving' this course. Needless to say, I look forward to enrolling in the upcoming courses with Janbask too.

Liam Carter

Excellent walk-through of Salesforce and study guide. It is well organized and I highly recommend this to anyone interested in learning Salesforce or becoming a certified Admin.

Patrick Butler

This course is a wonderful supplement to study for the Salesforce Admin certification exam. I went through the entire course, you can be well-prepared if you pair this course with hands-on practice.

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