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61 Free Salesforce Admin Certification Practice Test Questions



Introduction

A Salesforce admin 201 certification is a highly recognized certification that can be achieved by Salesforce administrators with the help of a Salesforce admin certification practice test and a Salesforce admin training course.

Once you are certified, it will show your commitment towards the platform and expertise in that particular domain. This certification is widely recognized worldwide and taken as the best choice by Salesforce professionals to enhance their careers. According to the Gartner report, certified professionals always get higher salaries as compared to others. In this blog for the Salesforce Practice Exam, we will suggest a complete list of questions that are frequently asked in the Salesforce admin cert practice test.

A Glimpse Of Salesforce Admin 201 Certification And Its Significance

According to the Gartner report, more than 73 percent of successful Salesforce professionals hold at least one certification and 30 percent out of them stated that they got salary hikes after the Salesforce certification. So, it is clear from the figures that getting certified can always improve your career in the best way. To help you out, we have added the career guide here – how to start your career in Salesforce

Salesforce Admin Certification Practice Test

The Salesforce admin practice test is the first official Salesforce certification exam for admins. The test can allow you to experience the format, difficulty level, and test environment that you will face during the exam. Here are quick details about the Salesforce Practice test.

The Salesforce admin certification practice test contains 60 multiple choice questions and the total time given to complete the exam is 90 minutes. You can attempt the exam online and the registration cost is around $20 USD. You can see the section-level result immediately after exam submission or you will get a scorecard through email as well.

Your exam purchase is taxable as per the law. The objective of this practice exam is to make you familiar with the type of questions that are generally asked during the certification exam. 

Here is the procedure to register for the exam:

  • In the first step, log in to the web assessor.
  • From this web page, register for a new exam immediately.
  • Now scroll down the Certified practice tests section.
  • Look for the "Salesforce Administrator Certification Practice Test".
  • Register for the exam and pay the fee as applicable.
  • Wait for the confirmation screen and you are done with the exam registration process.
  • The confirmation will be sent through registered email as well.

Keeping the exam format in mind, we have prepared a Salesforce admin practice exam test with answers to guide you towards success.

Salesforce Admin 201 Certification Practice Exams

Keeping all these facts in mind, we have prepared a quick list of

Salesforce admin 201 certification practice exams questions to guide you towards success.

Question 1

Take an example where the user is still working even after ending the login hours, what will happen in that case?

Choose Your Answer:

A – Users can still continue without any impact.

B – the current user can continue but no new user is allowed to log in.

C – You can see one notification or warning message and the user will be logged out automatically.

D – Users can still view the current page but If they are taking any action further then he will be logged out automatically.

Check your Answer:

Option D is correct. You can continue viewing the current page but as soon as you navigate to the new page, it will display the messages like your login attempt has failed, either username or password is incorrect, your login hours or location is restricted. Here, you have to contact your admin for further help.

Question 2

Which of the following statements are relevant to the fiscal year settings? You can select multiple options here.

Choose Your Answer:

A – Once the fiscal year is enabled, it can never be disabled.

B – With a custom fiscal year, the customized forecasting will work.

C – This is not possible editing settings for the fiscal year, once it is defined.

D – The custom fiscal year puts a significant impact on reports, forecasts, and quotas.

E – The custom fiscal year should be utilized if you are setting the fiscal year in accordance with the Gregorian Calendar.

Check your Answer:

Here, options A, B, and D are correct. The fiscal year can be modified at any time and the standard fiscal year should be utilized if you are setting the fiscal year in accordance with the Gregorian Calendar.

Question 3

Which settings are available on the Company information page? Choose 3 options here.

Choose Your Answer:

A – Business Hours

B – Fiscal Year

C – Default Language

D – Company Login hours

E – IP Range

Check your Answer:

The first three options A, B, and C are correct. The Company login hours and IP range are defined at the profile level. Now you know how to know how to answer such questions in Salesforce admin certification practice tests.

Question 4

Different users are interested in setting different languages for the user interface. How can the admin accomplish it? Choose any two options here.

Choose Your Answer:

Read: How to Export Backup Data from Salesforce?

A – Admin will allow the user to change language settings from personal details.

B – Admin will change the language settings for the user.

C – The admin will change the default language setting in the Company Profile.

D – The admin will change the locale of the user.

Check your Answer:

Options A and option B are correct

Salesforce Admin 201 Certification Practice Exams and Questions

Question 5

The manager of a large online portal wishes to enable the My Domain feature in Salesforce. What factors should be considered by the administrator before enabling the My Domain feature? Choose any two options here.

Choose Your Answer:

A – Once a new domain has been deployed, it cannot be reversed.

B – Users could not log in from the link http://login.salesforce.com/

C – The URL for visual pages will change.

D – My Domain could not be accessed in a sandbox environment.

Check your Answer:

Option A and C are correct here. You can access My Domain in a sandbox environment and still have the option to log in from the link http://login.salesforce.com/.Salesforce Admin 201 Certification Practice Exams and Questions

Question 6

The user is having trouble resetting passwords. Which of the following options will you suggest to the user? Choose any two answers.

Choose Your Answer:

A – Add at least one character and one numeric value when resetting the password.

B – The password should be a minimum of eight characters long.

C – Current Password should be different from the last four passwords.

D – In your password hint, you should not add the password.

Check your Answer:

Here, Option A and Option B are correct. When you are resetting the password, it should be different from the last three passwords and the password can be used to answer the hint questions.  It was the explanation of these kinds of questions in Salesforce admin certification practice tests

Salesforce Admin 201 Certification Practice Exams and Questions

Question 7

If a customer is interested in loading 6 million records then what will you suggest here? Choose any one option here.

Choose Your Answer:

A – You can use any third-party data loading tool.

B – Use Data Loader

C – Use Data Import Wizard

 

D – Here, you need some custom solution that can enable content on the public site.

Check your Answer:

Option A is correct. Data Loader is able to handle up to 5 million records only. If the count exceeds then you should use a third-party data loading tool here.

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Question 8

If you wanted to enable the knowledge-based content on your public site for the visitors then which option is correct here?

Choose Your Answer:

A – You should install some apps from AppExchange.

B – It could be done by default only.

C – To enable the knowledge-based content, go to the profile settings.

D – Here, you need some custom solution that can enable content on the public site.

Check your Answer:

Option A is correct here. You should install some apps from AppExchange and the name of the application is “Public Knowledge for Mobile, Web, and Facebook”. It was the explanation on of these kinds of questions in Salesforce admin certification practice tests

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Question 9

The sales manager asks the admin to assign tasks to a group of users. Which of the following statements can be said true here in reference to tasks assigned to a group of users?

Choose Your Answer:

A – Enable the group functionality for the organization

B – The same task is assigned to a group.

C – Each member of the group could be given a copy of the task.

D – Group tasks can be assigned in personal groups only.

Check your Answer:

Here, option C is correct. In Salesforce, up to 100 users can be assigned a copy of the task.

Question 10

JanBask Training Company is trying to add maximum users to a group task. How many users can be added here in total?

Choose Your Answer:

A – 25

B – 50

C – 100

D – 200

Check your Answer:

The correct answer is C here. Maximum 100 users can be added to a group task each of them assigned an independent copy of the task.

Question 11

An administrator allowed the sales manager to connect multiple users with a shared activity. So, how many contacts can be added here in total

Choose Your Answer:

A – 10

B – 20

C – 50

D – 100

Check your Answer:

The correct option is C here. A maximum of 50 contacts can be added to each shared activity. The option is first enabled in the Activity setting under Users, then it can be used.

Salesforce Admin 201 Certification Practice Exams and Questions

Question 12

How many contacts in a shared activity can be set as the primary contacts?

Choose Your Answer:

A – 1

B – 2

C – 5

D – 0

Check your Answer:

Only one user can be defined as the Primary Contact in case of shared activity. Remind this two to three times when you are looking to prepare for the Salesforce administrator certification practice test.

Question 13

Which report format is not supported by Salesforce.

Choose Your Answer:

A – Joined

B – Matrix

C – Custom

D – Tabular

Check your Answer: The correct option is C here. Salesforce supports four report formats in total. These are Joined, Matrix, Tabular, and Summary.Salesforce Admin 201 Certification Practice Exams and Questions

Question 14

From the following options, which sets cannot be used during report creation?

Choose Your Answer:

A – Data filters

B – Data sorting

C – Graphs/Gantt Charts

D – Groupings

Check your Answer:

The correct answer is B here. Data sorting parameter could not be defined during report creation but it can be sorted by clicking over the column heading. Rest three options are defined clearly as shown below in the screenshot

.Salesforce Admin 201 Certification Practice Exams and Questions

Question 15

A sales manager is interested in creating a list of contacts for mailing. Which of the following options can be used here for the same?

Choose Your Answer:

A – Mailing

B – Joined

C – Tabular

D – Summary

Check your Answer:

The correct answer is C here. The list of contacts for mailing should be generated in tabular format here. Keep scrolling to check out more such important Salesforce admin certification questions.

Question 16

A user wanted to view the report that contains the data from custom objects or accounts. What should the administrators do here?

Choose Your Answer:

A – Create the joined report

B – Create a matrix report

C – Create a summary report

D – Create one new report that includes accounts and custom objects.

Check your Answer:

The correct answer is D here.

Question 17

What occurs when contacts with contact roles on connected non-master contacts are merged?

A – Contact roles are combined with the contacts when contacts are combined 

B – Contact roles will lose their status as the primary contact

C – An error message will appear and ask you to choose the contact role.

D – The two values from each contact will be stored in contact roles.

Check your Answer:

The correct answer is B here. When contacts are merged, contact roles on non-master contacts lose their status as principal contacts. If you are a beginner in Salesforce, think of going through this quick Salesforce tutorial for beginners

Question 18

What is necessary for the role hierarchy to function?

A. The grant access using hierarchies setting in the object's organization-wide default should be enabled.

B. A user with a subordinate role should own the record.

C. The grant access using hierarchies setting for the object should be disabled by default for the entire organization.

D. A user with a subordinate position shouldn't be the record's owner.

Check your answer

The correct answer is A and B. In order for the role hierarchy to function, the object must have the organization-wide default setting for given access utilizing hierarchies enabled, and the record must be owned by a user who has a subordinate role.

Question 19

Which of the following assertions about deleting a custom field is accurate?

A custom field that is used elsewhere cannot be deleted.

B. Once a custom field is destroyed, all associated data is permanently lost.

B. Once a custom field is destroyed, all associated data is permanently lost. 

C. You have up to 15 days to retrieve the custom field and any associated data. 

D. A custom field can only be deactivated.

Check your answer

The correct answer to these questions in Salesforce admin certification practice tests is A and C. Custom fields should not be used as references if you want to delete them. Until your organisation permanently deletes them or 15 days have passed, whichever comes first, deleted custom fields and their data are kept in the system. You can restore the field and its contents up until that point. In Salesforce, you cannot deactivate a custom field, but you may deactivate the value of one.

Question 20

You may use Salesforce Classic's highlight panel in a similar manner to Salesforce Lightning thanks to its compact style.

A. True

B. Untrue

Check your answer

The correct answers if B. Means it is not true, you cannot use Salesforce Classic’s highlight panel.  You can add fields that are highlighted at a glance thanks to the condensed layout, which only functions in the Lightning experience. Only Salesforce classic uses the highlight panel area that is present in the page layout editor; lightning does not make use of it.

 

Question 21

How can a Salesforce administrator make sure that every week, all Salesforce data is backed up?

A. Import Wizard

B. Apex Data Loader

C. Export Wizard

D. Export of Weekly Data

Check your answer

The correct answer is D. For weekly export, you can manually create backup files once every seven days or once every 29 days (for monthly export). In the Professional Edition and Developer Edition, backup files can only be created every 29 days. You can programme backup files to automatically produce on a weekly or monthly basis (only monthly intervals are available in Professional Edition and Developer Edition).

Question 22

What should a system administrator do to prevent a group of users from accessing a custom application?

Pick one response.

A. Profiles

B. Sharing guidelines

C. Web tabs 

D. Page designs

Check your answer

The correct answers to these questions in Salesforce admin certification practice tests is A.  

Question 23

Universal Containers must keep track of the Model and Manufacturer for particular automakers. How can the system administrator make sure that the Model's accessible values are provided by the Manufacturer they have chosen?

Pick one response.

A. Set up the Model pick list as the controlling picklist and the Manufacturer field as a dependent pick list.

B. Add a Manufacturer object to the Model object lookup field.

C. Designate the Model field as a dependent pick list and the Manufacturer field as a controlling pick-list.

D. Construct a pick list field with several selections that contains both Manufacturers and Models.

Check your answer

The correct answer of these kinds of questions in Salesforce admin certification practice tests is B. By adding a manufacturer object to the model object lookup field, the administrator can ensure that the Model’s accessible values are provided by the manufacturer.

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Question 24

Product managers are needed by Universal Containers' sales reps to help them sell specific goods. When helping with a particular contract, product managers must obtain access because they do not already have it. How might a system administrator go about doing that?

Pick one response.

A. Use the opportunity to update reminders to inform the product manager.

B. Allow users to add the product manager and enable Opportunity Teams.

C. Display Opportunities pertaining to the product manager by using similar opportunities.

D. Allow users to add the product manager and enable Account Teams.

Check your answer

The correct answer is A. The system administrator can use the opportunity update reminders to inform the product manager. 

Question 25

Which two factors from the below options in the Salesforce admin cert practice test have to be taken into account by a system administrator before importing a set of records into Salesforce?

Select two responses

A.  A record owner should be listed for each record in the import file.

B. The default value for the currency field is the record owner's personal currency.

C. Prior to import, data in the import file should be reduplicated.

D. When utilizing the import wizard to import data, validation rules are not activated.

Check your answer

The correct answer is A and C for one of these admin certification Salesforce questions. A record wonder should be listed to the import file and before importing, data should be reduplicated before importing a set of records into Salesforce.

Question 26

Custom summary formulas in reports—which two of the following assertions are true?

Select two responses

A. A custom summary formula result can be used to group reports.

B. Custom summary formulas may make use of a report's formula field.

C. Individual summary formulas may make use of other individual summary formulas.

D. A report created from a custom report type can employ custom summary formulas.

Check your answer

The correct answer is B and D to these questions in Salesforce admin certification practice tests.  Custom summary can be used in the formula field. 

Question 27

Which of the following two claims concerning custom summary formulas in reports is true?

A.  A custom summary formula result can be used to group reports.

B. Custom summary formulas may make use of a report's formula field.

C. Individual summary formulas may refer to other individual summary formulas.

D. A report created from a custom report type may employ custom summary formulas.

Check your answer 

The correct answer is B and D. Custom summary formulas are able to be used in the formula field of a report and a report can be created through custom report type. 

Question 28

Which statement regarding Master-Detail Relationship Fields on Custom Objects is TRUE?

Choose two options 

A. Up to two master-detail relationship fields can be established on a custom object; 

B. Ownership and access to the child record are controlled by the parent; 

C. The child record can be optionally destroyed when the parent record is deleted

D. The parent relationship field on the child record is optional.

Check your answer 

The correct answer is A and C to these questions in Salesforce admin certification practice tests. Two master-detail relationship fields can be settled and the child record can be destroyed. 

Question 29

Using a picklist, you can filter one picklist's values based on the values of another picklist.

A. Controlling

B. Multiple Selection

C. Dependent

D. Independent

Check your answer

 

Question 30

Rolling up Which relationship field allows for the creation of a summary field?

Any of the following: 

A. Lookup relationship

B. Hierarchical relationship

C. Master-detail relationship

Check your answer

The correct answer is C. Master-detail relationship allows you to create a summary field. 

Question 31

When importing a set of records into Salesforce, which two factors should the system administrator take into account?

Choose two options

A. Each record in the import file needs to have a record owner.

B. The record owner's own currency will be used as the default value for the currency column.

C. Prior to import, data in the import file should be de-duplicated.

D. When utilizing the import wizard to import data, validation rules are not activated.

Check your answer

The correct answer is A and C. Each record in the import file needs to have  a record owner and before important data should be de-duplicated, these are the two factors that system administrators should consider.  Hopefully you are clear on these questions for the Salesforce admin certification practice tests.

Question 32

How can a system administrator prevent a certain user group from using a bespoke application?

A. Profiles

B.  Sharing rules

C. Web tabs

D. Page layouts

Check your answer 

The correct answer is A. The system administrator can use profiles in order to prevent several user groups from using the application. 

Question 33

In order to ensure that billing cases are forwarded to the appropriate queue, the Universal Container finance department has asked the Salesforce admin to set case rules. How can a Salesforce administrator accomplish this?

A. Create Assignment Rules

B. Establish a Workflow Rule

C. Construct Process Builder

D. Create a formula field 

Check your answer

The correct answer is A. Rules for assignments specify criteria that control how leads or cases are handled. Access Queues from Setup, choose Queues from the fast search box, click New, fill out all the information for a new queue, then add members. Then, to route billing cases to the queue for the Billing Support Agents, add a new rule entry to the Standard Case Assignment rule.

Question 34

One of the connected apps uses Salesforce as its identity provider, according to the Salesforce Admin user of Universal Container. What would happen if a single logout is used by the Salesforce Admin user to exit Salesforce?

A. The user will continue to have access to the associated apps.

B. The associated apps will log the user out automatically.

C. Salesforce only offers single sign-on; there is no single logout option.

D. A single logout has no negative effects on connected apps

Check your answer

The correct answer is B. When a user uses a single logout to log out of Salesforce, all associated apps are also automatically closed. The simplicity and usability of this single logout feature can be improved. Therefore, as soon as a user logs out of one program, the other applications will do the same.

Read more about the Salesforce administrator, here is a comprehensive detail on Salesforce administrator

Question 35

Sales representatives for Universal Container were keeping records of details about specific customers. Which version of Salesforce are they utilizing?

A. Business Account 

B. Individual Account

C. Customer Account 

D. Customer Account 

Check your answer 

 In contrast to business accounts, which are used to store data about businesses, person accounts offer a way to store information about specific individuals. Keep scrolling to check out more such important Salesforce admin certification questions.

 

Question 36

What should you do if one of your reports' add to campaign buttons is disabled?

A. Change your report to return fewer than 100,000 records like option .

B. Adjust your report to only return records from up to 150,000 records.

C. Adjust the report so that it returns fewer than 50,000 records.

D. None of the preceding

Check your answer

The correct answer is C. The report has to be changed so that it can return fewer than 50,000 records if the add to campaign button has been disabled in one of the reports. Other choices fall short of the value of having fewer than 50,000 records, hence they are erroneous.

Question 37 

How can a case be created every time someone submits information on one of Universal Container's webpages using a web form that is integrated with Salesforce?

A. Create HTML code for Web to Case and add it to the corporate website in option 

B. Create HTML code for Web to Case and add it to the corporate website in option

C. Create a Case Trigger.

D. Develop a Case Trigger

Check your answer 

The correct answer is A. Creating a case on the web The business will be able to collect cases in a web form by adding HTML code to the website. Therefore, a case will be established anytime someone submits a request via the online form. Hopefully you are clear on this questions in salesforce admin certification practice tests

Question 38

The sales operations for Universal Containers want to display a chart on their report but do not want to create any dashboards. What should she design to fulfil her need?

A. Reporting Graphs

B. Because the user would have to develop a dashboard, this is not possible.

C. Reporting Elements

D. Create a report type for a chart.

Check your answer 

The correct answer is A. The best way for users to add a chart to a report without having to create a dashboard is using report charts. You can only add one chart when using report charts.

Question 39

The chance owner may be removed from the chance team.

A. True

A. FALSE

Check your answer

The correct answer is B. From the opportunity team, the opportunity owner cannot be removed.

 

Question 40

Opportunity teams are useful for using private opportunities.

A. True

B. False

Check your answer

The correct answer is B. You cannot use opportunity teams for private opportunities.

Question 41

When a parent case in Salesforce is resolved, all child cases are as well.

A. True

B. False

Check your answer 

The correct answer is B. When a parent case is closed in Salesforce, the child cases are not necessarily closed as well. You must look at the AppExchange for this capability if you require it.

Question 42

What steps can Salesforce Admin take to guarantee that all Salesforce data is backed up every week?

A. Import Wizard

B. Apex Data Loader

C. Export Wizard

D. Weeklies Data Export

Check your answer

The correct answer is D. For weekly export, you can manually create backup files once every seven days or once every 29 days (for monthly export). In the Professional Edition and Developer Edition, backup files can only be created every 29 days. You can program backup files to automatically produce on a weekly or monthly basis (only monthly intervals are available in Professional Edition and Developer Edition).

Question 43

The role hierarchy is enabled and the organization-wide default for the account object has been set to private by Universal Containers Salesforce admin. Later, the sales VP made another request to grant access to a different position that is not on the branch or division of the role hierarchy tree. How may the Salesforce Admin increase access?

A. Access can be extended to a different role using manual sharing.

B. Access can be extended to a different role by creating a permission set.

C. Access to a role can be extended using field level security.

D. Access to one position can be expanded via sharing rules.

Check your answer

The correct answer is D. Roles' access can be increased by using sharing rules. Sharing files or sharing rules can be used to grant access based on record criteria to roles, roles and subordinates, public groups, or a manager of a group or the manager of a subordinate group. The record owner or the record criteria are your two alternatives for extending access through sharing rules.

Question 44

Salesforce's Email Templates folders allow various user groups to receive rights. When sharing Email Template folders, which feature is unavailable?

A. Public Groups

B. Roles

C. Roles and Subordinates

D. Profiles

Check your answer

The correct answer is D. There is no option to share by profile when you browse a folder for any email template. The email templates folder can be shared through Public Groups, Roles, and Roles and Subordinates, hence the other alternatives are invalid. Hopefully, you are clear with these questions which are important from the salesforce admin certification practice tests point of view.

Question 45

User requests to access a unique item called Account Review are supported by Universal Container. No one with access to his profile can see it. How can he get access to this custom object, Salesforce Admin?

A. Construct a set of permissions and add the user to it.

B. A workflow rule could be made 

C. Create a different profile and assign it to the user.

D. Develop an online process builder

Check your answer

The correct answer is A. Option B is inaccurate because there is no benefit to creating a new profile. The system will end up with an excess of profiles, which will be very confusing. Because a certain business process is automated using workflow rules and a process builder, options C and D are inappropriate.

Question 46

The Salesforce administrator for Universal Container is collaborating on a new project with Salesforce developers. They talked about the significance of the Force.com Metadata API during the meeting. What do you think this instrument is capable of?

A. Using programming to create, update, and delete common objects and fields

B. Programmatically create, update, and delete custom objects and fields

C. Make and modify standard objects

D. Make and modify custom objects

Check your answer

The correct answer is B. You can programmatically create, update, and delete custom objects and fields using the metadata API. Force.com's IDE and anti-migration tool both provide access to the metadata API. Now you know how to know how to answer such questions in Salesforce admin certification practice tests.

Question 47

Customers can purchase goods from Universal Container in both the classic and lightning versions. What classification scheme should the Salesforce admin use for the company's product?

A. Product family

B. Product Exceptional

C. Product Lightning, 

D. None of the preceding

Check your answer 

The correct answer is A. The Salesforce Admin can divide the company's products into two categories by using the product family picklist.

Question 48

Customers can purchase goods from Universal Container in both the classic and lightning versions. What classification scheme should the Salesforce admin use for the company's product?

A. Product family, first

B. Product Exceptional

C. Product Lightning, 

D. None of the preceding

Check your answer 

The correct answer is A. The Salesforce Admin can divide the company's products into two categories by using the product family picklist.

Question 49

The Salesforce administrator for Universal Container has enabled knowledge in lightning for his firm org. What will happen as a result of allowing the lightning's knowledge?

A. Lightning knowledge cannot be disabled once it has been enabled.

B. When lightning is enabled, knowledge will show up in the object manager.

C. All classic knowledge articles will be immediately erased once lightning is activated.

D. Knowledge in lightning can be disabled after it has been enabled.

Check your answer

The correct answer is A and B. Option C is incorrect since moving all the articles from classic to lightning is part of enabling knowledge articles in lightning, which means that once they are enabled, classic knowledge articles won't be immediately erased. Option D is wrong since knowledge cannot be disabled in lightning once it has been enabled.

Question 50

Which of the following items in Salesforce displays the activity timeline?

A. Opportunities

B. Leads

C. My personal settings

D. User Setup

Check your answer 

The correct answer of these kinds of questions in Salesforce admin certification practice tests is A and B. Salesforce prospects, leads, accounts, and contacts all display activity timelines. Option C is wrong because the user's personal information is connected to my personal settings. Because the setup relates to creating a Salesforce user, Option D is wrong.

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Question 51

One of the sales managers requested access to an opportunity list view that an operations administrator generated, but she was unable to find a sharing option. How can the Salesforce administrator fix this problem?

A Salesforce administrator must ensure that the Sales Ops profile has generated and customized list view permission. 

B. A Salesforce administrator must ensure that Sales Ops is assigned to the private view permission set.

C. The Salesforce administrator must ensure that Sales Ops has read-only and write-access to the account object.

D. The Salesforce administrator must confirm that the Sales Ops administrator has handled the public list views access.

Check your answer

The correct answer is D. You can conceal the list view so that only you can see it as a Salesforce administrator or user if you have the Manage Public List View access. Activate the list view. Users in specific groups can view this. Select the group or role from the list, then click Add after selecting the type of group or role from the selection menu. Users of the Enterprise, Unlimited, Performance, and Developer Editions have the ability to grant access to a public group or position, which includes all users in the role below them.

Question 52

The Salesforce administrator for Universal Container is identifying and compiling a list of opportunity rivals for Salesforce lightning. How is this even possible?

A. Lightning doesn't have an opportunity for competitors.

B. Create a list view on the opportunity page, 

C. enable the opportunity competitor through the opportunity setting, and 

D. add the picklist values as competitors through setup, opportunity, then competitors.

Check your answer

The correct answer is A. Salesforce Lightning does not support opportunity competitors.

Question 53

Cosmo Property wants to examine each campaign's ROI. Using campaigns and opportunities, how can the administrator fulfill this requirement? Select two options.

A. Opportunity record field for the Primary Campaign Source.

B. Related list to the Opportunity record for Campaign History

C. List of campaign-related influencers under the opportunity record

D. Sync with a third-party system to compute ROI

Check your answer

The correct answer is A and B. The Opportunity record's Primary Campaign Source field, as well as the Opportunity record's Campaign Influence linked list. Salesforce Campaign Influence enables users to associate Opportunities with particular Campaigns and estimate the money produced for a particular project.

Question 54

 An administrator has assigned the Outlook parameters to the sales team profile and enabled Lightning for Outlook for that team. However, the arrangement of email sync is giving the sales representatives problems. Can they utilize the sales team profile and the same outlook configuration for their own user to troubleshoot the problem?

A. Yes 

B. No

Check your answer 

The correct answer is A.  From the configurations page, you may assign the Outlook configurations to either profiles or users after you've defined them. Now you know how to know how to answer such questions in Salesforce admin certification practice tests.

Question 55

Which of the subsequent methods may you use to export data from Salesforce? Pick three solutions.

A. Data Export Service for Data Loader

B. Export Wizard 

C. List for Reports 

D. View Export 

Check your answer 

The correct answer is A, C and D. Data Loader must be installed on a local computer or machine because it is a client application. Either the command line or the user interface can be used to control it. You can manually export data once every seven days (for weekly export) or once every 29 days using the Data Export Service (for monthly export). Additionally, data can be automatically exported every week or month.

Question 56

How can a Salesforce administrator handle field-level security? Select two options.

A. From the field page in the object manager, set the Field Level Security.

B. Directly configure Field Level Security in a permission set or profile.

C. Directly configure Field Level Security in roles

D. Directly set Field Level Security in sharing rules

Check your answer 

The correct answer is A and B. The ability to view and alter the fields can be constrained with the Field-level Security setting. This can be specified for a single field across all profiles or several fields on a single permission set or profile.

Question 57

Before changing the Opportunity stage to closed-won, the Sales Manager at Cosmo Property wants their Sales Reps to establish Sales Cycle Feedback custom object records linked with Opportunities. A specific set of fields must be filled out in order to complete the feedback record. Which automation tool should the administrator suggest?

A. Salesforce Flows 

B. Validation Rule 

C. Macros 

D. Process Builder

Check your answer 

The correct answer is A. The Salesforce Flow is utilized in order to automate the entire business process which takes data from people. This is basically several screen elements that collect information from the user and do certain tasks.

Question 58

A sales manager wants to see data that belongs to them in a dashboard that displays pipeline performance. Which setting ought the administrator to take into account for this demand?

A. A "Me" view dashboard setting

B. Change the dashboard view to "Another Person"

C. For each user profile, create multiple dashboards.

D. Change the dashboard viewer to "The dashboard viewer"

Check your answer

The correct answer  is D. The users see data as themselves, according to their own access levels, when the setting is set to "The dashboard viewer." These dashboards are frequently referred to as dynamic dashboards.

Question 59

Cosmo Property wants to examine each campaign's ROI. Using campaigns and opportunities, how can the administrator fulfill this requirement? Select two options.

A. Opportunity record field for the Primary Campaign Source.

B. Related list to the Opportunity record for Campaign History

C. List of campaign-related influencers under the opportunity record

D. Sync with a third-party system to compute ROI

Check your answer 

The correct answer is A and B. Salesforce Campaign Influence enables users to associate Opportunities with particular Campaigns and estimate the money produced for a particular project.

Question 60

An administrator has assigned the Outlook parameters to the sales team profile and enabled Lightning for Outlook for that team. However, the arrangement of email sync is giving the sales representatives problems. Can they utilize the sales team profile and the same outlook configuration for their own user to troubleshoot the problem?

A. Yes

B. No

Check your answer 

The correct answer is A. From the configurations page, you may assign the Outlook configurations to either profiles or users after you've defined them.

Question 61

Cosmo Property collects client cases using a variety of ways, including a web form, email, social media, etc. After the consumer submits the Case, they desire an automated email acknowledgment to be sent to them with the Case number. Which approach should an administrator suggest?

A. Trigger for Auto-Response

B. Rule Escalation

C. Validation

D. Automatic Response Rule

Check your answer

The correct answer is D. Using auto-responder rules, the system can send consumers tailored emails based on the data that has been collected in each instance. Now you know how to know how to answer such questions in Salesforce admin certification practice tests.

With this discussion, we come to an end of this blog “Salesforce admin 201 certification practice exams and questions”. Here, we have listed 61 basic questions to give you an idea of which type of questions can be asked during the certification exam. Go through this free Salesforce admin practice exam guide once or twice just before your exam. 

Salesforce Admin 201 Certification Syllabus

The Salesforce admin 201 certification syllabus is something that can help you understand what you need to know when you are looking for how to prepare for salesforce admin 201 certification. Here we can help you with the detailed  Salesforce admin 201 certification syllabus: 

 Organizational Setup: 3%

User Setup: 7%

Security and Access: 13%

Standard and Custom Objects: 14%

Sales and Marketing Applications: 14%

Service and Support Applications: 13%

Activity Management and Collaboration: 3%

Data Management: 10%

Analytics—Reports and Dashboards: 10%

Workflow/Process Automation: 8%

Desktop and Mobile Administration: 3%

AppExchange: 2%

About the Salesforce Admin 201 Certification

Read on for details about the Salesforce Administrator exam.

  • Content: 60 multiple-choice/multiple-select questions and 5 non-scored questions
  • Time allotted to complete the exam: 105 minutes
  • Passing score: 65%
  • Registration fee: USD 200 plus applicable taxes as required per local law
  • Retake fee: USD 100 plus applicable taxes as required per local law
  • Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment. 
  • References: No hard-copy or online materials may be referenced during the exam.
  • Prerequisite: None required; course attendance highly recommended

How to prepare for salesforce admin 201 certification, salesforce admin 201 practice exam, what score do you need to pass salesforce admin exam and many more such questions must have been answered with the help of the information which is provided in this blog. 

Final Thoughts on Salesforce Admin 201 Certification

We hope these questions are of great help for your preparation of the “Salesforce Admin Certification Practice Test”. For getting similar question banks and to talk to the expert mentors at JanBask Training right away you can enroll in the Salesforce admin 201 certification.

Each question in this free Salesforce admin practice exam guide is given with detailed explanation and examples that will help you to learn in a smarter way. Set a time frame and start practicing the Salesforce admin practice exam now. You will get the real idea of how much effort you should put to clear your “Salesforce Practice Exams” test in the first attempt only. Best wishes!

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Comments

  • M

    Maximiliano Jackson

    Thanks, team for such a nice question book! After going through this post I found various questions which I have not covered earlier.

     Reply
    • JanBask  User

      JanbaskTraining

      Thank you so much for your comment, we appreciate your time. Keep coming back for more such informative insights. Cheers :)

  • P

    Paul Wilson

    The post is quite informative but I felt few answers were too short, I mean they need to be elaborative.

     Reply
    • JanBask  User

      JanbaskTraining

      Thank you so much for your comment, we appreciate your time. Keep coming back for more such informative insights. Cheers :)

  • M

    Maximiliano Jackson

    One of the best blogs I have read about admin 201 certification.

     Reply
    • JanBask  User

      JanbaskTraining

      Thank you so much for your comment, we appreciate your time. Keep coming back for more such informative insights. Cheers :)

  • P

    Paul Wilson

    I have a question, do i need to update this certification after a particular time, like few other certifications.

     Reply
    • JanBask  User

      JanbaskTraining

      Thank you so much for your comment, we appreciate your time. Keep coming back for more such informative insights. Cheers :)

  • P

    Paxton Harris

    Need some more questions!

     Reply
    • JanBask  User

      JanbaskTraining

      Glad you found this useful! For more such insights on your favourite topics, do check out JanBask Training Blogs and keep learning with us!

  • H

    Holden White

    How many practice exams can we have maximum?

     Reply
    • JanBask  User

      JanbaskTraining

      Glad you found this useful! For more such insights on your favourite topics, do check out JanBask Training Blogs and keep learning with us!

  • O

    Omar Moore

    Thanks for helping us with all necessary information regarding, eligibility, registration process , syllabus and all. Must read!

     Reply
    • JanBask  User

      JanbaskTraining

      Glad you found this useful! For more such insights on your favourite topics, do check out JanBask Training Blogs and keep learning with us!

  • N

    Nash Martin

    The article is interesting as it includes all the relevant information related to Salesforce Admin 201 certification practice exam. But Can you share some sample paper links related to it?

     Reply
    • JanBask  User

      JanbaskTraining

      Glad you found this useful! For more such insights on your favourite topics, do check out JanBask Training Blogs and keep learning with us!

  • B

    Bradley Thompso

    Is there the option of re-correction available in case I filled in any wrong information in the Salesforce Admin 201 Certification Practice Exam registration form?

     Reply
    • JanBask  User

      JanbaskTraining

      Thank you so much for your comment, we appreciate your time. Keep coming back for more such informative insights. Cheers :)

  • L

    Lane Clark

    Your article is helpful but I also wanna share a tip to prepare for the Salesforce Admin 201 Certification Practice Exam. I am also following the same. You should try to take your own test by setting the time as per the exam guidelines after the completion of each segment.

     Reply
    • JanBask  User

      JanbaskTraining

      Thank you so much for your comment, we appreciate your time. Keep coming back for more such informative insights. Cheers :)

  • C

    Colin Rodriguez

    What is the maximum number of attempts we can have for this Salesforce Admin 201 Certification?

     Reply
    • JanBask  User

      JanbaskTraining

      Thank you so much for your comment, we appreciate your time. Keep coming back for more such informative insights. Cheers :)

  • J

    Josue Rodriguez

    What are the eligibility criteria for appearing in Salesforce Admin 201 Certification Practice Exam, do they require previous work experience for appearing in the exam.

     Reply
    • JanBask  User

      JanbaskTraining

      Thank you so much for your comment, we appreciate your time. Keep coming back for more such informative insights. Cheers :)

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