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12 Popular Salesforce Lightning Interview Questions & Answers

Introduction

Instilling enhanced skills as well as technologies will always be beneficial for prolonged career advancement in an organization. Salesforce Lightning is that advanced technology that advises running a successful business. Advanced coding and automatized processes are implicated in Salesforce Lightning, which must be understood in order to deal with the corporate procedures. 

This blog covers some of the most prominent Salesforce Lightning Interview Questions and Answers you cannot miss learning. Also, Salesforce lightning training program is critical to earn credible certification that sets you apart form the rest!

Q1. What are The Lightning Experience Keyboard Shortcuts?

Ans: Lightning Experience has its own set of custom keyboard shortcuts. To open a dialog box listing available keyboard shortcuts, press Ctrl+/ on Windows and Cmd+/ on MacOS.

Dialogs contain shortcuts for everyday global actions and navigation. The Salesforce Lightning Console UI has an even richer collection of keyboard shortcuts. These shortcuts should be used in the screen reader's interactive mode or combination with the screen reader's passthrough button and should not conflict with the screen reader's default shortcuts.

Q2. What are The Navigation Tips While Using Lightning Experience?

Ans: Consider these navigation tips when using Salesforce Lightning Experience.

  • To be compatible with assistive technologies, turn off the Load Lightning Pages on the Scroll setting in Advanced User Details. From personal settings, enter Advanced User Details in the Quick Find box, then select Advanced User Details. Add the Personal Information in the Quick Find box, then select Personal Information. No results?
  • NVDA may require focus mode to be enabled when navigating to menus or selecting lists in forms. After opening a dialog box, interacting with it, and closing it, the button that launches the dialog box gets focused.
  • Do not use screen reader link lists. Salesforce is a complex application, and context can be lost around links. The screen reader reads the list when something is typed in an input field or combo box that acts as a text completion or autocomplete field.
  • Use arrow keys to move items. Salesforce recommends using a screen reader that supports live regions because its status updates are given this way.

Q3. What are The Known Issues With RTL in Lightning Experience?

Ans: Right-to-left support for Salesforce Lightning has the following visual discrepancies:

  • Formula editing menus flow right to left when working in a right-to-left language in Report Builder. However, the formula edit box for aggregate and row-level formulas flows from left to right,
  • Improper placement and minor misplacement of some UI elements, such as images, arrows, and buttons,
  • Minor overlapping or truncated UI elements. 

Q4. What are the Navigation Tips While Using Lightning Experience?

Ans: Consider these navigation tips when using Salesforce Lightning Experience.

  1. To be compatible with assistive technologies, turn off the Load Lightning Pages on the Scroll setting in Advanced User Details. From personal settings, enter Advanced User Details in the Quick Find box, then select Advanced User Details. Add the Personal Information in the Quick Find box, then select Personal Information. No results?
  2. NVDA may require focus mode to be enabled when navigating to menus or selecting lists in forms. After opening a dialog box, interacting with it, and closing it, the button that launches the dialog box gets focused.
  3. Do not use screen reader link lists. Salesforce is a complex application, and context can be lost around links. The screen reader reads the list when something is typed in an input field or combo box that acts as a text completion or autocomplete field.
  4. Use arrow keys to move items. Salesforce recommends using a screen reader that supports live regions because its status updates are given this way.

Q5. Explain Page Content in Salesforce?

Ans: After the navigation area comes the primary content of the page. There are two main types of pages, each with a similar layout: 

  • Object homepages and 
  • Record pages.

In addition to these two general page types, there are several unique pages, including Home, Tasks, Notes, Reports, Dashboards, News, Forecasts, and Chatter. Chatter pages include feeds, user profiles, groups, and files. Salesforce encourages you to explore these page types and develop your navigation strategy.

Q6. What is Object Home in Salesforce?

Ans: All home pages for objects in Salesforce Lightning Experience have the same layout. At the top of the main content is the choices list view. Use the heading level 1 link to select the list view. There are multiple actions on the object home page after the list view heading Link.

  • Action Bar: It can contain various buttons and links, as Salesforce has an overflow menu of actions that can perform at the object level.
  • List view control menu lets you Create, Share, Delete, and Edit list, Views of objects.
  • View selector allows switching between list view and Kanban views.
  • Refresh the button.
  • Edit button to edit values ​​online.
  • Chart button.
  • Filter button to display panel for filtering list view results..

The next set of the controls List view is an inline editable grid. After tabbing to the grid, press Enter to open the grid. Use your screen reader's arrow keys or table navigation to navigate the grid. Use the edit button to change the value of the field. After making changes, press Esc to exit the grid and Tab to access the Save and Cancel buttons.

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Q7. Explain Record Page?

Ans: The main content area of ​​a record page begins with the object type - the record name, which is the level 1 heading of the page.

After the heading is the page's action bar, these buttons and links, and sometimes overflow menus, contain actions related to this record. Measures include editing, deleting, changing ownership, etc. Most of these actions open a modal dialog and put it in focus.

After the action bar is a highlighted dashboard containing the most important details about the record, derived from the object's primary compact layout. After the highlighted area are two lists of tabs (also called tab sets) unless otherwise customized on the record page.

Depending on the object type of the record, these tabs show record details, record chit-chat, related lists, record activity, or anything else configured by the administrator. Use these tabs to get information, activities, and collaborations related to the record.

Q8. Can You Elaborate on Single-Select and Multiple-Select Lookup Fields?

Ans: Single-select lookup fields:

Selecting a lookup value replaces the combo box input field with an HTML link. The link represents a filled value and is wrapped in an application role so that the data is sent to the application. You can delete the value by tabbing the link and pressing the Delete key. The focus then moves to the restored combo box input.

Multiple select lookup fields:

Selecting a value for lookup adds the value to the list of selected values ​​immediately after the combo box. This list is contained in the application role. In a combo box, press Tab to move focus to the list of selected values. Using arrow keys to navigate the list and using the Delete key to remove individual values. The combo box on the page disappears when navigating from lookup with values ​​selected. You can add more values if you return to the selected value and show the combo box again.

Q9. What are Modal Dialogs in Salesforce?

Ans: Many buttons in the Salesforce UI open modal dialogs in the current browser window. When a modal dialog opens, it hides everything else on the page, allowing you to keep your attention on the contents of the modal dialog. Keyboard focus remains until the modal dialog is dismissed.

Use the close button at the top of the modal or press Esc to close the modal dialog. Closing the modal restores the interactivity of the underlying page and returns focus to the button used to launch that modal dialog.

In Salesforce Lightning Console apps, modal dialogs are limited to the tab that triggered them. So even if a modal dialog gets keyboard focus, you can navigate out of that tab. To invoke the Go key combination, press Ctrl+Alt+G or Cmd+Opt+G instead of just pressing G.

Q10. What is Navigation in List Views?

Ans: Salesforce list views use the grid interaction pattern. It is recommended to use the grid's keyboard controls instead of the screen reader's table level to navigate. Before using grid interaction, make sure your screen reader is in interactive mode. Screen readers switch to the interactive mode when you switch to list view with the tab key.

Like many screen readers, the list view grid has two modes:

Navigation Mode

Navigation Mode is the default mode for List Views and facilitates you to navigate among List View contents quickly. The navigation mode has keyboard functions:

  • You can move between cells using the arrow keys.
  • Press Tab to move out of the list view.
  • Press Enter to switch to action mode. When the screen reader cursor is over a cell containing a single interactive control, pressing Enter switches to action mode. It then executes the default action for that control. If the current cell contains multiple interactive controls, pressing Enter switches to action mode. Focus is then given to the first interactive control in the cell.

Action Mode

Many cells in list views can contain actionable content, such as Links, action menus, and inline editing. When switched to action mode, these controls let you operate the file. The action mode has the following keyboard features:

  • With the help of the arrow keys or the tab keys, you can move about the Salesforce controls.
  • When a control has focus, you can use any key to activate the control. For example, use the spacebar to select the check box or Enter to follow the link.
  • Press the escape key to return to navigation mode. There is a known issue with Windows screen readers when pressing.
  • Escape in list view. Screen readers switch the list view out of interaction mode instead of switching out of action mode.
  • To continue navigating the list view, manually switch the screen reader back to interactive mode.

Q11. What are The Different Issues Screen Readers Face in The Lightning Experience?

Ans: When using NVDA, enable focus mode in your screen reader before interacting with menus or form drop-down lists. Forms in Lightning Experience use accessible menus instead of standard picklists.

After closing the dialog box, use your browser's search function to return to a known point on the page. When you open a dialog, interact with it, and close it, the start button is focused.

  • When using arrow keys to navigate through a list of items in a combo box using VoiceOver on macOS, screen readers do not announce the highlighted item.
  • Many elements that act as buttons are identified as links to screen readers.
  • Some interactive components are wrapped in application roles, affecting the usability of NVDA and JAWS. These components are tabs, populated lookup fields, and interactive lists. If you have problems with these components, use the tab key instead of the virtual cursor to navigate. To use these components properly, switch to interactive mode if your screen reader does not switch automatically.
  • To use a key combination for a single character, for example, Press ‘E’ to edit; you must first press the pass-through key. CapsLock+3 or Insert+3 Salesforce by a single letter key combination.
  • The Salesforce Tree Grid has limited screen reader support. Specifically, NVDA skips tree grids with virtual cursors. VoiceOver allows you to use the virtual cursor to navigate the tree grid, but you cannot use the virtual cursor to navigate the tree grid. Using the Tab key to navigate through the tree grid is recommended.

Q12. What are The Things To Consider for Inline editing in a List View in Lightning Experience?

Ans: Consider these things when editing fields on records directly from list views in Lightning Experience. These considerations also apply when editing records with multi-row layouts in Lightning Experience.

Considerations for Inline Editing in a ListView in Lightning Experience.

  • Consider the following when editing fields on records directly from list views in Lightning Experience.
  • These considerations also apply when editing records with multiline layouts in Lightning Experience.

General:

Not all fields of records in the list or multi-row layout view can be directly edited. To find out if a field supports inline editing, hover over the pencil and look for it. Non-editable cells are locked. Inline editing in the list view does not leave the required fields blank.

  • If a list view or multi-row view contains multiple record types, it cannot be edited directly. To enable inline editing, edit the list view filter to include only one record type.
  • Inline editing does not apply to small-area components.
  • You can now edit inline in recently viewed items or team list views. These views are predefined to contain only one record type. You can edit a task on the task object home page, even if it's not in the list view.
  • Inline editing is not possible in split view.
  • The account name cannot be edited directly if Enable Auto Account Fields in Account Settings is enabled.

Fields:

These fields and field types cannot be edited directly.

  • Built-in fields such as record ID and creation date (not editable from UI).
  • Compound fields containing name, address, and geolocation fields. Use the First Name and Last Name fields to edit the name directly. The Account Name field cannot be edited directly if the type is filtered. If the list view is filtered by Business Account record type, you can edit the account name directly. Fields cannot be edited directly if the list view contains multiple record types.
  • Formula Fields.
  • Standard Date/Time, AutoNumber, Rollup Summary, Record Type, Master Detail, Long Text Area, Rich Text, Check Box or Hierarchy Fields.
  • Fields Not on Page Layout. These fields are different for each object and cannot be edited directly.

Conclusion

Salesforce has become an essential part of any organization’s sales and marketing automatization efforts, creating a tremendous demand for certified professionals. No matter how fierce the competition is, the essential part is preparing well. If you wish to add one more feather to your resume, earn a credible certification through Salesforce training program.

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