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How Many Different Categories Of Licenses Does Salesforce Offer?


We know that there are different types of salesforce licenses associated with different editions provided by salesforce license types. Different permits provide access to specific features of the Salesforce platform. For an organization, all available licenses can be found on the company’s information page. For example, we need ‘Read’ permission to check the contracts. This permission is available in User License, and multiple licenses are supported in single approval.

In short, Salesforce is a leading cloud-based CRM and cloud computing offers various computing services like servers, storage, databases, networking, software, analytics, and intelligence—over the web offering quick innovation, scalable resources, and much more. Join cloud computing courses, if you wish to become a cloud computing expert. 

1. Salesforce License Types

1.2. User License

 It specifies which features a consumer can access in a salesforce environment. Every sales force user type or consumer should have a one-user license. We can implement a few permissions for accessing data from a profile.

  1. Chatter User License: All licenses which are provided by the sales force allow the consumers, free chatter access for everyone present in the organization. Lightning platform starter license is an upgrade of Chatter Only, which provides users access to a healthy set of functions.
  2. Experience Cloud User License: It is mainly used by external users.
  3. Channel Account Licenses: Unlike login licenses, channel account licenses are priced per partner account. It is available on experienced cloud sites.
  4. Database.com User License: It is designed for users who want to access the stored data in database.com. The online Salesforce training helps you master the concepts of Salesforce Admin and Developer by focusing on various concepts such as Sales & Service Cloud, Apex Programming, Salesforce Lightning, and much more. Salesforce admin makes changes in database.com schemas.
  5. Service Cloud Portal User Licenses: Provides limitless logins to the company’s service portal to access customer support. Depending on the permission setting the user can access accounts, assets, cases, etc.
  6. Sites.com User License: It is designed for the public who access the company’s site. Users also have access to public pages on the company’s sites.
  7. Authenticated Website User Licenses: It provides official site users with limitless logins to the organization’s platform portal for the usage of customer support.
  8. Customer Portal User License: A customer portal manager Standard license is provided to the users of the customer portal.
  9. Customer Portal Enterprise Administration User License: It provides limitless logins to the Salesforce customer portal to manage customer support.
  10. Partner portal user license: They can only access salesforce using the partner portal.

Refer Salesforce Training to learn more

1.3. Permission Set License

It extends the functionality of the user. We can create, view, and manage our permission set license. We can create more permissions for the users than that user license. It contains a setting that grants user permissions.

1.4. Feature License

The additional benefits or functions which are not available in the user license are provided by the feature license. E.g., Marketing

Granting Permissions to Use

Access to a system's bare-bones functionality is often outlined in a user's license. Each individual must have precisely one user license. that have a profile and maybe one or more permission sets via which they are granted access to certain data. Refer Salesforce self-learning course to learn more

A Common License for All Users

Access to all basic CRM and AppExchange applications is included in all salesforce licenses types. All pre-built and/or developed apps are available to users with this user license. Customers of the Enterprise, Unlimited, and Performance Editions have varying storage capacities depending on their license type. For Your Eyes Only Users that need access to just the Salesforce Knowledge app may purchase a special sort of user license. Using this license, you have access to your tabs and objects, as well as the following industry-standard tabs.

Employees that need more licenses to use identity services like single sign-on may get them from the Identity Only licensing category (SSO). Customers and partners may self-register, login, and update their profile as well as securely access online and mobile applications with a single identity using Salesforce Customer Identity, which is available with the External Identity license type.

This Policy Applies Only to WDC User salesforce license types are created for people that need access to WDC but do not have a Salesforce license.

Refer Salesforce master training to learn more.

2. License Options for Lightning Platform Users

Users that need access to bespoke applications but need basic CRM features can find what they need on the Salesforce Platform. With this user license, your organization's employees may run any applications built in-house or downloaded from the AppExchange. Users get access to the platform's essential features, including accounts, contacts, reports, dashboards, documents, and user-created tabs.

When it comes to CRM, the basic features aren't as important as having access to a single bespoke app, which is why Salesforce built the Lightning Platform - One App. Users of Lightning Platform - One App have access to an infinite number of custom tabs, in addition to the same capability as Salesforce Platform users. However, only one custom app with a maximum of 10 custom objects is allowed. Additionally, they have no editing capabilities on the Accounts or Contacts objects and can only read from the Push Topics object.Users may have access to either a Lightning Platform Light App or a Lightning Platform Enterprise App with a Force.com - App Subscription. But customer relationship management features are omitted. Access to Salesforce Files, Chatter (including profiles, groups, and feeds), and an Experience Cloud site are available to employees with a license for the Company Community.

To create modifications or apps, users need access to development tools, and this is what developer user licenses are for. Included are one Developer sandbox, one scratch org, and use to the Dev Hub. Also, learn how to create a Salesforce developer account for developing Salesforce apps. 

Refer Salesforce developer to learn more

3. Permissions for Using Chatter

Every single employee in your company may use Chatter for free as long as they have a regular cost of salesforce license. Salesforce also provides Chatter-only licenses in addition to its general Salesforce subscriptions (also known as Chatter Plus). Users from outside your company's email domain should utilize Chatter External. A Chatter group might include these individuals from outside the company. Users, or "customers", may only engage with other users in the groups to whom they have been invited. They have no access to Chatter objects or data and cannot modify their profiles.

If you require access to Chatter but don't want to pay salesforce license costs, you may utilize Chatter Free instead. Standard Chatter items are available to them, but they have no access to Salesforce data or objects. The Chatter Free community also has the option to moderate the service. Customers that already have Chatter Plus but don't have budgets for salesforce licensing costs but still want access to Chatter and other Salesforce objects may sign up for Chatter Only.

Experience Cloud site users who want to utilize Chatter and a broad range of Salesforce products should sign up for Lightning Platform Starter.

Licenses for Cloud Users with Actual Experience Accounts, Contacts, Cases, Knowledge, Opportunities, Leads, Custom Objects, Send Emails, Sharing Sets, Advanced Sharing Rules, and Reports & Dashboards are just some of the features that may be accessed by purchasing one of the five available licenses.

• The third-party app supports 100 unique items but has limited access in other areas.

  1. With the addition of Cases access, the Customer Community now supports 10 unique object types of salesforce licenses.
  2. Most of the functionality including reports and dashboards may be seen with Customer Community Plus.
  3. To use all of the functions, just join the Partner Community.
  4. All of the functions are available via the Channel.

Account Permits for Channels

For Experience Cloud domains, a Channel Account license is offered, which grants the same permissions and access to features as the Partner Community license. Instead of charging per user or membership, these licenses are charged per partner account. Partners may provide access to customers.

The Basic and Advanced Versions of the Lightning Platform

Each of these bundles comes with a license for the Salesforce Platform as well as a license for the Company Communities Permission Set. Some of the Salesforce Standard Objects that fall under this category include Accounts, Assets, Contacts, Cases, Opportunities, and Leads. Custom Objects and other capabilities like Send Email, Sharing Sets, and Advanced Sharing Rules are a part of this. Users having access to the Salesforce Platform and the Company Communities Permission Set License may utilize these capabilities.

Permissions for Using the Database.com

Those who need access to Database.com may do so with this user license.

Purchasing Permissions for the Service Cloud Portal

When combined with the High Volume Customer Portal license, this one allows an infinite number of contacts to access your Service Cloud Portal and see your customer support documentation. Accounts, assets, cases, contacts, custom objects, documents, ideas, and questions are all accessible to users with this license, according to the user's authorization settings.

Licensed Websites and Site.com Users

Guest User and Site.com Only user licenses provide access to sites and site.com. Users that need access to Site.com or Experience Cloud sites will find this very useful.

Permission-Based Website Access Licenses

Only portal users of Salesforce Sites for Platform may make use of the Authenticated Website license. This permits as many simultaneous user sessions as needed to view the Platform Portal's help documentation.

Rights for Accessing the Customer Portal

The standard license for the Customer Portal Manager grants access to the Customer Portal to manage customer assistance.

User Permissions for the Corporate Management Section of the Customer Portal

Users with a Customer Portal Manager Custom license may access the Enterprise Administration section of the Customer Portal. With this license, you may provide an unlimited number of users access to the Salesforce Customer Portal, where you can handle any customer service inquiries.

User Permits for the Partner Portal

Businesses that aren't utilizing the partner portal as of the summer of 2013 will no longer have access to this license.

Granting of Authorization and Rights

Access to features outside the scope of a user's license is granted by a permission set license. Permissions may be granted to an unlimited number of users. By doing so, individual users are granted control over the features and capabilities they have access to.

Licenses and Their Features: An Overview

Access to features like Marketing and WDC, which aren't included in the base user license, may be purchased separately.

Gains Based on Requirements of Use

Depending on how often you utilize the service, you may be eligible for a monthly login allotment. Usage-based privileges include things like the allotted number of monthly logins to a Partner Community or the record limit for users of Data.com lists. Some privileges last indefinitely. Your Salesforce org is allotted a certain quantity of this resource, and unless your contract specifies otherwise, this number will not increase or decrease. For instance, if your business subscribes to a Partner Community every month for 50 users, you may provide up to 50 employees unlimited access.

These benefits function like credit and are more permanent than other entitlements. Following the resource's periodicity, your organization may use as much as its entitlement permits throughout the allotted period.

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A license is required in salesforce licenses types as a user can access the core platform functionalities and also can access custom apps that are deployed by the organization. License can be modified as per the organization’s interests and can help the organization.

Salesforce licenses types provides a wide range of opportunities and a wide range of jobs with high market value and helps the organization maintain customer relationships.

License is held to maintain as rules regulate the healthy workflow within every organization.

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