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Salesforce experience vs salesforce site - Explain.

Asked by Coleman Garvin Jun 6, 2024 4.8K views 5 answers
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A client of mine has a website and a public domain that they have right now that is strictly informational. There are various tools such as a Store Finder Tool, Appointment Booking and Web-to-Case creation.


The client uses Salesforce heavily and is looking to 'decommission' the website and build the content on the salesforce platform. They wanted to use an experience/community, develop the UI using assets and various custom lightning web components and then have their domain point to the Salesforce experience site. At some point in the future, they envision turning this into a Customer Community where the customer can login, see their orders and pay.


For now, there would be no login functionality for customers / partners and this site would be fully publicly accessible.


I have looked and am having trouble getting a clear answer on the following:

What is the better way to move forward with the website migration, should I create a new Experience Site, develop lightning components or should I create a new Site and use Visual force pages to style the site and create pages?


Is there any way to grab their current pages and reuse them, or would I have to design the site from the ground up?

Help and guidance from the community is appreciated. I have done a lot of research but I am still hesitant that creating an Experience is the right / most efficient decision?

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5 Answers

Emilia Sen Latest answer

Answered on Apr 3, 2025

Salesforce Experience and Salesforce Sites are distinct tools often discussed in Salesforce interview questions. Salesforce Experience (formerly Community Cloud) enables businesses to create branded online communities for customers, partners, and employees, offering collaboration, self-service, and CRM data access. It provides a personalized and interactive experience with advanced features like templates, Lightning components, and custom branding. On the other hand, Salesforce Sites allows public access to Salesforce data through a web interface without requiring authentication. It’s ideal for sharing information with external users securely. Understanding the differences helps in answering Salesforce interview questions effectively.

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Austin Andrews

Answered on Dec 10, 2024

Migrating to Salesforce via an Experience Site with Lightning Web Components (LWC) is ideal for your client’s public domain. It ensures a modern, responsive, and scalable solution, aligning with Salesforce's future-ready tools. Reuse design assets like HTML/CSS in LWCs or Salesforce Static Resources and rebuild dynamic features like Store Finder and Web-to-Case Geometry Dash natively. Experience Sites enable easy domain pointing and future transition to a Customer Community. Visualforce is outdated; Experience Sites offer better performance, seamless integration, and long-term flexibility for growth.

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Loulockman

Answered on Sep 18, 2024

It can be a better choice than creating Visualforce pages. Experience Site provides a friendly interface suitable for interactive features and deep integration with Salesforce data. While it may take some time to set up and customize initially, it is easy to extend in the future to add login and account management functionality. Visualforce Uno Online, on the other hand, is better suited for simple use cases and can become difficult to maintain when complex features need to be expanded. Furthermore, using Experience Sites helps leverage Salesforce’s modern tools and technologies, which fits well with customers’ long-term plans.

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