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Business Process Analyst Job Description


Read Our Business Process Analyst JD & Plan to Earn $73K Annually!

What is business process analyst? A business process analyst is a term that is heard in organizations quite often these days. In simple words, business process analysts work on critical areas to improve business performance based on market conditions. 

This profession will see excellent prospects ahead. As per BLS, there will be 1,032,000 business process analysts and related jobs in the US by 2030. There will be a projected increase in job vacancies by 14% in the next decade. More than 90,000 business process specialist jobs are expected each year in the US.

These facts are of the US only, one particular region! You can quite imagine the prospects across top countries!

But before proceeding you must be wondering about how to earn a lucrative $73K annually (that’s the average median salary going around in the US) as a business process specialist? What is business process analyst job description? How to become a business process specialist? 

Knowing the roles and responsibilities, skills, application in business modeling and certifications of a business process analyst is critical to a successful career ahead. In this blog, we have covered all these aspects.  

Also, we have a bonus for you! Yes, we shall share some tips to become an analyst along with related career options post-becoming a process analyst.

So, a lot to learn and a lot to discuss below! Let’s dive in now!

Who Is a Business Process Analyst?

A process map is a management and planning tool that offers a visual description of the workflow in a business setting. Business process analysts come into play with their expertise in this process mapping. Such process analysts examine the existing workflow to find the shortcomings and provide a solution. They also do intense research and study to improve the efficiency of businesses both in terms of cost and performance. 

A process analyst is responsible for structuring vast information within the process framework. The job role demands proficiency in handling process or workflow software to create process models that can be simulated, analyzed, and executed by the business. 

A business process specialist helps business leaders make decisions through modeling or simulating all the scenarios. Thus, such professionals form the company's backbone as they align with their goals and help decision-makers make decisions.

Contribution of a Business Process Analyst in Business Modeling

One of the key characteristics that set talented business process consulting analysts apart from others, is their capacity to effectively work crosswise over various ventures and easily handle the key components of another business area without being overpowered by the multifaceted nature and a lot of data.

Read: Never Underestimate The Influence Of Business Analysis Planning

Several analysts had reported issues of data overload on business rules and problem descriptions with no structure, trends or patterns when they initiate the process in another association by those inside the business who are anxious to accomplish brisk successes. In this way, the most widely recognized mistake that individuals make is to start the job of due diligence too quickly without planning and then end up into analysis paralysis

Despite the fact that having industry domain learning is incredibly important while employing a business process specialist, an experienced manager will prioritize and assign the higher weights to the analysis skill sets over business domain knowledge. In some cases, an exceedingly talented process analyst can approach issues from a fresh viewpoint when working in another business area.

It takes an accomplished expert with a solid background, and remarkable comprehension of the strategic business objectives to form a business plan and strategy from the huge chunk of unstructured data.

Now, let’s delve into the business process analyst job description - roles & responsibilities, skills needed and a lot more.

So, don’t go anywhere, plunge into your comfy couch, grab a cup of coffee and keep reading as your key to earning $73K annually is right below!

What Is the Business Process Analyst Job Description?

Here, we will share the roles and responsibilities that a business process specialist needs to perform. We have segregated them as per the experience levels of a process analyst. 

So, let’s check out!

Junior Business Process Analyst Roles and Responsibilities

Junior Business Process Analyst

In this section, we have shared the roles and responsibilities of business process specialists having an experience between 0 to 3 years. Along with this, a bachelors or masters degree is essential.

So, these are the activities that you will have to perform as a junior analyst with your employer:

  1. Analyze and evaluate business problems
  2. Develop business process or system recommendations system to meet business requirements, 
  3. Ability to define a problem, evaluate its requirements, and implement processes or systems. 
  4. Take part in planning business systems to upgrade or define business applications or any functional solutions. 
  5. Must be able to handle various projects. 
  6. Coordinate various project management tasks.
  7. Communicate effectively across all teams and functions.
  8. Communicate the need for any additional manpower or resources for the smooth operation of a process.
  9. Work on a wide range of business processes or assignments with pre-defined objectives.

Mid-Level Process Analyst Roles and Responsibilities

Mid Level Process Analyst

Here, you will get to know the roles and responsibilities required if you have experience between 4 to 6 years in the same field. Along with this a bachelors or masters degree degree is a must.

  1. Analyze and solve complex business problems.
  2. Work and contribute independently.
  3. Proficient with business process analyst tools like Power BI, Trello, etc. 
  4. Create business analysis models.
  5. Create visually appealing reports.
  6. Project management activities like - Manage various internal non-technical business projects from the start till end, Chalk out various project plans, Cater to resourcing, progress reporting, resolution of issues, and result delivery, Also, chalk out requirements, interpret and identify scope of project, Keep track of budgets at various project levels.
  7. Develop various KPI scorecards and dashboards using business analyst tools.
  8. Connect and import data to transform them for business intelligence.
  9. Develop multidimensional or tabular models, compatible with business standards.
  10. Develop, schedule and publish business intelligence reports as per the business needs.
  11. Understand the business needs and requirements to create data models as per given resources. 
  12. Keep the business leaders informed about progress in various areas that impact business.
  13. Taking ownership of the assigned tasks.
  14. Communicate effectively across teams and groups.
  15. Work on multiple projects and clients.

Please Note - A business process specialist with 4+ years of experience and exposure in the above mentioned tasks can work as a Senior Process Analyst. They may have to work as an independent contributor or lead a small team of junior analysts in certain companies.

Besides scanning through all the details do check our ‘no-money charged’ online training on business analyst.

Senior Level Process Analyst Roles and Responsibilities

Senior Level Process Analyst

The below mentioned job responsibilities are specific to highly experienced process analysts between 7 to 10 years of experience and beyond. Also, you will need a bachelors or masters degree along with Lean Six Sigma or similar certifications (preferred).

  1. Effective collaboration with various stakeholders, business leaders & owners to ensure a smooth business process with improved efficiency at lesser cost. 
  2. Conduct deep analysis of a problem and identify its root cause.
  3. Provide solutions that affect business’s ROI positively.
  4. End to end project management.
  5. Propose newer metrics that can improve business functions
  6. Create and develop various visual reports using business intelligence tools.
  7. Document process models in the form of As-Is and To-Be process steps
  8. Apply Lean Six Sigma principles for defining To-Be process steps.
  9. Effective collaboration with external stakeholders and clients to identify their needs and requirements.
  10. Lead and supervise a team of junior and mid-level analysts.
  11. Powerful and effective communication across teams and with business partners.

Please Note: This processing analyst job description is for Lead Business Process Analysts or Business Process Managers or Senior Business Process Managers.

Hey! Want to take a look at some sample interview questions? Helps right?

Give a read: Top 100 Business Analyst Interview Questions and Answers

Business Process Analyst Skills Across All Levels

Business Process Skills

Now that you have understood what a business process analyst is and its roles and responsibilities, it is time to know the process analyst skills. Now let’s discuss all the skills required to be a process analyst in detail. A capable business process specialist has a wide scope of abilities and strategies in his arsenal. 

The most essential abilities of all are the mentality for both strategic and operational reasoning that empowers the analyst to concentrate on the master plan just as well as the scrupulousness.

This skills likewise implies -

  • Analyze a business procedure through business process mapping comprehensively.
  • Successfully distinguish process improvement opportunities
  • Innovatively generate approaches for critical thinking and problem-solving. 
  • Fundamentally assess the time-cost trade-off along with desired resource efficiency. 

As a business process expert, now and then you may end up watching, deriving, hunting down intimations or rehearsing the "actively passive" listening skills amid interviews.

We have categorized the skills in two divisions - Core Skills and Soft Skills

Check them out!

Core Skills -

  • Analysts must have knowledge of process mapping and process re-engineering. They must be aware of how ERP, CRM, BI, and BPM tools operate. 
  • Also, he might be required to have an in-depth understanding of protocols like XML, SOAP, WSDL etc.
  • Must be able to create various visual reports and process models.
  • Can manage various projects efficiently.
  • Have capacity to analyze and identify areas of improvement.
  • Have skills to provide a solution that impacts business ROI positively.
  • Additional certifications like Lean Six Sigma can help.

Soft Skills -

The entire job of a business process analyst is multidisciplinary and challenging. Mere having the hard skill sets won’t suffice the requirements that it takes to become a business process analyst, it additionally requires the expert to have the "soft skills" so as to explore through the endeavor, realizing who to draw in, when and how. 

  • The analyst should likewise have the management and leadership skills to unite those with various perspectives to make new or improved procedures dependent on a mutual vision.
  • This is only possible if you have a pleasing personality
  • Effective communication in the right way and tone.
  • Sharp interpersonal communication.
  • Command over business ettiquets, ethics and manners.

For the individuals who are keen on a vocation in business analyst, you must assess each opening for work by the aptitudes and learning you would pick up by doing the job. 

A similar rule applies to businesses. Organizations can easily save a huge chunk of money by expanding their employment practice to concentrate more on abilities as opposed to writing off top candidates by the position titles they have held before and giving them several training to fill the aptitudes gap.

You can definitely develop all these skills through these Business Analyst Courses to prepare for a $100K job annually!

Now, we have shared detailed information about the 5 top skills that are absolutely necessary for a process analyst.

5 Must Have Skills to Taste Success as Business Process Specialists

  1. Researching the Processes: Process analysts meet and discuss with the workforce and conduct site perceptions to find out the hardware, strategies, and personnel required for successful and effective business procedures. This likewise includes keeping yourself updated with the most recent business best practices and innovative advancements that can automate and streamline business procedures to enable organizations to perform more proficiently.
  2. Data Gathering: An analyst accumulates data through procedure mapping, stream graphing, and workshops. This data collected would then be used to enhance the existing business process or develop a new business process.
  3. Meeting with Clients: Meeting with clients also comes under business process job description and is a part of the data gathering process. This enables the business process specialist to carry out the workshop so as to document any valuable data that would help them to understand the business goals in line with the aim and objective of the clients.
  4. Observing Process Performance: A business process analyst takes a gander at the business and work process to discover how they can be automated and improved. This includes utilizing analytical programming or software to document the entire process and map the processes.
  5. Generating Reports: The business process analysts need to apply their insight into business process modeling, and present the information they've accumulated to stakeholders for further discussion and opportunities to lay out how the entire process and performance can be improved.

In addition, check out an ideal business process analyst resume to get a better understanding of what you have learnt so far, give a read here: Business Analyst Resume Sample Template – Guide for Beginner & Experienced

All clear? Hope you are not getting bored! 

We have more insightful information in our bucket like - steps to become business process analyst, salaries in top countries and more!

How to Become a Successful Business Process Analyst?

Successful Business Process Analyst

So now you know what is a business process analyst, the roles, responsibilities and skills needed, it's time to share some thoughts on how to become a business process specialist.

To become one, you need to follow the below steps.

1. First Assess Current Skills: You must think about what your current skills are to become a business process analyst. It is important to analyze whether these existing skills are good enough to get a job. You need to be - 

  • Analytical
  • Problem solver
  • Extremely organized
  • Possess strong communication & negotiation skills

Besides, you must have at least some knowledge about various business analyst tools.

2. Check Whether You Meet the Educational Requirements: For such process analyst positions a bachelor’s degree is a minimum requirement. If you don't have one, get one to fit into the processing analyst job description. Certain companies also require a masters as well. So, be mindful of that. Also, having a graduation or post graduation in math, economics, statistics, computer science, finance or engineering can have an advantage.

3. Certifications Won’t Hurt: Even if you already have the required academic qualification degree as mentioned just above, some additional certifications will not hurt. 

Get a professional business analyst certification to give you an edge over others. These certificate programs will help to get an easy transition into the business analysis field. Benefits of certifications are:

  • Business analyst certificate programs can help aspirants learn how to conduct and manage day in and day out operations as process analysts. 
  • These programs will make you familiar with the latest business analyst tools.
  • You can get entry-level, intermediate, and advanced certifications based on your skill level, experience, job role, and business needs.
  • Some key skills that aspiring business process analysts will learn from these certificate courses are - 
    • Steps to conduct organizational readiness assessments
    • Figure out the business KPIs
    • Monitor and establish performance metrics, and much more.

Do you want to know what are the business process analyst certifications?

The following certification can provide an extra edge to a Business Process Analyst.

  • Lean/Six Sigma Certification.
  • BPM Certification (AIIM BPM Certificate, Certification from, ABPMP's Certified Business Process Professional (CBPP®)
  • BA Certification (CBAP/CCBA, BCS BA Certification, PMI-PBA, and so forth).
  • ERP, BPMS, and statistical data analysis.

If you want to get a detailed guide about business analyst certifications, give a read: Business Analyst Certification - Comprehensive Online Course

4. Try Out Internships if You Are Just Starting:

If you are a fresher, try to get your basics right by learning the basic skills first. In addition, trying out an internship opportunity will be just awesome as it will prepare you for the big leap in future. 

For senior and managerial positions you will need between 4 - 6 years of experience at least. You can check out job boards for internship opportunities-

  • Naukri
  • Freshersworld 
  • Internshala
  • Monster
  • Times Jobs
  • Shine

5. Learn from the Internet: Internet is the best medium to learn about process analysis. There are a lot of online learning resources available in the form of blogs and online resources about business analyst career paths

Also, social media like Quora, Reddit, Facebook are a great learning platform for aspiring analysts. Last but not least, YouTube videos are the best learning tools as they are both interactive and full of content that really matters.

So, these are some of the basic steps to build a solid foundation for a high paying career as a business process analyst ahead.

If you have analyzed your skills, possess a bachelor's or master's with good grades, know how to work with business intelligence tools, and have an analytical mindset. In that case, you are a good fit for any processing analyst jobs description!

Stay with us for “5 more minutes” as you will not like to miss the current trends in business analyst salary right?

Business Process Analyst Average Salaries in Top Countries

Business Process Analyst Average Salaries


Here, we have shared country-wise average salary information for your benefit. Check them below. 

Business Process Analyst Average Salary in US

Business Process Analyst Salary

Annual Average Median Salary (in USD)











Please Note: In the USA, you may also earn a cash bonus of about 5,000 USD per year.

Business Process Analyst Average Salary in India

Business Process Specialist Salary

Annual Average Median Salary (in Rs.)











Business Process Analyst Average Salary in Canada

Business Process Analyst Salary

Annual Average Median Salary (in C$)











Business Process Analyst Average Salary in UK

Business Process Specialist Salary

Annual Average Median Salary (in £)











Business Process Analyst Average Salary in Australia

Business Process Analyst Salary

Annual Average Median Salary (in AU$)











These are only the average compensation, skilled business analysts can earn more than US$ 100,000

So, we hope you have now realized that earning $73K as a process expert is no hoax!

Now that you know about salaries as well, you must be thinking what’s next after being a business process analyst? 

Well, you can definitely choose the following career options after gaining 3-4 years experience as process analyst!

Finally on Business Process Analyst Job Description

The business process analyst job is in great demand in this fast-paced world. Every firm is looking to overtake the other through smart business processes and activities.

There is huge competition, and only those who will survive have streamlined their business process to meet the customer’s requirement alongside managing the resource, cost, quality, and timeline. But who enables these businesses with such sharp and intelligent strategies? It’s a business process analyst!

Due to this rise in demand, this process analyst job is extremely remunerating and ideal for some professionals. But, it is essential to know the correct business process analyst job description based on your available skill sets and experience. Also, you must know your approach and take the proper steps to make a successful career as a business process specialist.

If you meet all the criteria and skills sets required, it can give you an ample opportunity to work on different types of projects with high paying remuneration that will enhance your resume. 

In this blog, we have covered you comprehensively by providing all the processing analyst job description details. If you are still not convinced, attend a free demo training session through this

Alternatively, you can share your queries in the comments section or connect with our academic experts here.

Keep learning, and stay tuned to us!

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    Jyotika Prasad

    Through market research and a deep understanding of products and services, Jyotika has been translating complex product information into simple, polished, and engaging content for Janbask Training.


  • J


    Hi! This blog on Business Process Analyst JD is very informative. Can we earn $73K really?

    • Jyotika  User


      Hey, we thank you for your comment and interest. Yes, you can earn $73K as it is the average median salary in the US. You can earn much more based on skills, experience and certifications. For further information, you can connect to us at

  • J


    I am planning to go for a Business Process Analyst certificate, and this guide will help learners and job seekers to plan their career accordingly. Would like to get more information on the courses.

    • Jyotika  User


      Hey, thanks a ton for your comment. We feel delighted that our blog created some value in your life. We do have certificate options for business process analysts. Please connect with our experts at

  • J


    Earlier I was confused about the roles and responsibilities of process analysts. But this blog is like a complete tutorial and quite inspiring for budding.

    • Jyotika  User


      Hey thank you so much. We are grateful that our blog has been a help to you! We can get your query resolved if you can just call our experts at

  • J


    Hey, the section about the Salary information is quite insightful. It will help me to plan my career accordingly.

    • Jyotika  User


      Thanks a ton that you liked our post. We request you to check our Business Process Analyst blog or connect with us to know more such enlightening information at

  • K

    Kyle Lee

    Hi, the blog is very insightful. However, I am looking for more information specific on Lean Six Sigma certification.

    • Jyotika  User


      Thank you for showing interest in us. We will request you to reach out to our education experts at

  • A


    Very informative blog! Please share more such information on various career options after being a process analyst.

    • Jyotika  User


      Thank you for showing interest in us. We really appreciate your zeal to learn. Will request you to reach out to our education experts at

  • M


    Informative blog! Tell us more about ABPMP's Certified Business Process Professional.

    • Jyotika  User


      Thank you for showing interest in us! We will request you to check our Business Process Analyst certification blog for more information. You can also reach out to our education experts at

  • B

    Brian Taylor

    The blog gives a clear roadmap to become an analyst. Thank you JanBask!

    • Jyotika  User


      Thanks a ton! Please subscribe to our blogs for more such valuable information. Also, feel free to reach out to our education experts at

  • D

    Damien Turner

    Very detailed description about business process specialist job roles. Also, found detailed stepwise roles and responsibilities as per career levels. So, even an experienced analyst like me can know how to build on my current skills further.

    • Jyotika  User


      We really appreciate your interest! Stay tuned to our blogs for more such information. Kindly reach out to our education experts at

  • J


    An extremely well-researched and nicely curated blog on processing analyst job descriptions. The facts seem genuine and the writing style is interactive along with loads of information. Thanks JanBask Training!

    • Jyotika  User


      Thanks a ton! You can check our blogs on business analysis and also reach out to our education experts at for more information.

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