Salesforce password reset link expires immediately upon request. What is this issue?

403    Asked by Dannasahi in Salesforce , Asked on Aug 22, 2023

 I am getting the issue that the Salesforce password reset link expires immediately upon request. I have tried to select the forgot password option and reset the password. But every time I try to do that, I get a comment which shows your reset link expired after 24 hours or has already been used. I cannot find any solution for this. Can I get some suggestions regarding this? 


Answered by Clare Matthews

: If you get the comment, it may happen due to email server protection software. Salesforce lists McAfee’s ‘Link Protect,’ Mimecast, Covenant Eyes, and all outlookOutlook’s versions. When you go to a profile, scroll down to the system, and select the password policy, you can find a checkbox to tick so the password does not expire.



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