Is Salesforce SaaS or PaaS?

69    Asked by DylanPEREZ in Salesforce , Asked on Feb 19, 2024

 I am currently working as a software developer and I need to build a customer relationship management ( CRM) system for a particular company. How can I consider using Salesforce as a SaaS or PassS and why? 

Answered by Daniel Cameron

 In the context of Salesforce, Salesforce is mainly considered a SaaS solution. This means that Salesforce is famous for providing ready-to-use software applications over the internet which would allow the users to access and use them without needing to install or even manage infrastructure or software themselves.

On the other hand, Salesforce also offers a PaaS solution. This platform allows developers to build and deploy custom applications on top of the Salesforce infrastructure, which would leverage its API development tools and pre-built Components.

Here is a brief example of how you can use Salesforce as a SaaS solution:-

// Example Apex code to create a new Lead in Salesforce

Lead newLead = new Lead();
newLead.FirstName = ‘John’;
newLead.LastName = ‘Doe’;
newLead.Company = ‘Acme Inc.’;
newLead.Email = ‘john.doe@example.com’;
newLead.Phone = ‘555-555-5555’;
insert newLead;

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