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How to resolve the error - mismatched integration value and iso code for field

Asked by Christopher Paterson Jun 12, 2023 5.0K views 3 answers
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During the state and country activation for my instance, some state fields were set to undefined value. I guess it could not be mapped with any state. Even when I go into that record and try to update with the right value, I keep getting this error message “Error: There's a problem with this state, even though it may appear correct. Please select a state from the list of valid states” I tried to create the below trigger to update this field but it is still not working. Please where have I gone wrong. Basically what I want is where billingstate is ‘undefined’ change to ‘Utah’

trigger novalue on Account(before update){    
    for(Account acc : trigger.new){
        if(acc.Billingstate == 'Undefined Value'){
            acc.Billingstate='Utah';
        }    
    }
}

Your answer

3 Answers

Lite Geometry Latest answer

Answered on Oct 1, 2025

The integration value must match the defined ISO Geometry Dash Lite code in State and Country Picklists setup.

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Ranjana Admin JanBask Expert

Answered on May 7, 2024

To resolve the error "Mismatched Integration Value and Iso Code for Field," you typically need to ensure that the integration value you're using for a field matches its ISO code. This error often occurs in systems or platforms where there's a discrepancy between the values used for integration and the standard ISO codes.


Here are steps you can take to resolve this issue:

Check Integration Values: Review the integration values you're using for the field in question. Make sure they correspond correctly to the ISO standard codes. For example, if you're dealing with country codes, ensure that the integration values match the ISO 3166-1 alpha-2 country codes.

Verify Data Mapping: If you're integrating with another system or platform, ensure that the data mapping is accurate. Sometimes mismatches can occur during data transfer between systems, leading to errors like this.

Update Integration Configuration: If you find any discrepancies, update the integration configuration to ensure that the correct values are being used. This might involve modifying configurations in your system or updating mappings in the integration platform.

Test and Validate: After making changes, thoroughly test the integration to ensure that the error has been resolved. Validate that data is being transferred correctly and that there are no more mismatched values.

Documentation and Training: Ensure that users who interact with the system are aware of the correct values to use for integration. Provide documentation or training materials that outline the integration values and their corresponding ISO codes to prevent future errors.

Monitor for Future Issues: Keep an eye on your system to catch any similar errors that might arise in the future. Implement monitoring and alerting mechanisms to detect and address such issues promptly.

By following these steps, you should be able to resolve the "Mismatched Integration Value and Iso Code for Field" error and ensure that your system operates smoothly without any data discrepancies.

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