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Einstein bot: returning custom fields from Knowledge

Asked by Ema Harada Apr 22, 2021 1.4K views 1 answer
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 I'm trying to Set up Object Search to find articles related to a customer question in Einstein Bots.

The search works well but for some reason I can not surface any custom fields of the Knowledge object because they don't appear in the picklist. I created a custom chatbot user with system admin profile (for testing) and knowledge user permission. So far I was only able to add standard fields (Title, Summary,...) in the chatbot configuration.

Is this a limitation or am I missing something? What is Einstein image classification?

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