Einstein bot: returning custom fields from Knowledge
I'm trying to Set up Object Search to find articles related to a customer question in Einstein Bots.
The search works well but for some reason I can not surface any custom fields of the Knowledge object because they don't appear in the picklist. I created a custom chatbot user with system admin profile (for testing) and knowledge user permission. So far I was only able to add standard fields (Title, Summary,...) in the chatbot configuration.
Is this a limitation or am I missing something? What is Einstein image classification?
I managed to show the information by querying it from the knowledge article version associated with the article selected by the user.
The flow tries to query records based on {!InputKnowledgeArticle.Id} If the decision indicates the article is found the answer is merged into a text variable and returned.
Based on the returned answer we can display the appropriate response.
Einstein custom image classifier enables developers to train deep learning models to recognize and classify images at scale.
------------------------------------------------------------------------------------------------------------