Can two SFMC instances be connected to a single Sales cloud?

717    Asked by KylieHamilton in AWS , Asked on Apr 24, 2021

I have two SFMC instances as below SFMC Core tenant (with only 1 BU) -- Existing SFMC Enterprise 2.0 -- NEW So our SFMC Code tenant is connected to a Sales cloud instance via Marketing Cloud Connector. I wish to connect the new SFMC instance [Enterprise 2.0] also to the same Sales cloud. IS THIS TYPE OF configuration possible? (Tried to illustrate via diagram as below) enter image description here

 

If yes, do you see any pros/cons!

Answered by James Leeming

Marketing Cloud Connect is a managed package that you install once per Sales Cloud Org. It can connect to one SFMC tenant as a whole ("standard setup") or to several BUs in one SFMC tenant individually ("SFMC Multi-Org setup"). SFMC.Org does not refer to "multiple SFMC tenants", but to "Multiple connected BUs in the same tenant". So: Your setup is not supported. MC Connect cannot be installed twice per Sales Cloud Org to connect to two separate SFMC tenants.



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