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Why doesn't mydomain login work when single signon is enabled?

Asked by Dan Peters Jun 12, 2023 481 views 1 answer
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The Best Practices and Tips for Implementing Single Sign-On

states:

System admins must always be able to log in to Salesforce, even if SSO is enabled for their accounts. For example, you need a fallback in case your third-party authentication provider has an outage. You can always log in to Salesforce using the standard login page, which prompts for username and password. Access the standard login page by modifying the Salesforce URL. You can add login as a query string parameter, for example, https://northerntrailoutfitters-dev-ed.my.salesforce.com/?login. Or you can append login=true to the URL, for example, https://northerntrailoutfitters-dev-ed.my.salesforce.com/?login=true.

Yet when I use https://mydomain.my.salesforce.com/?login

  • The standard SFDC login form appears

  • Entering username/pw results in error: We can't log you in because you're only allowed to use single sign-on. For help, contact your Salesforce administrator.

My SAML identity provider is down. I can't login.

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