I have got an email salesforce certification team to connect trailhead and web accessor accounts with a link. I have submitted my trailhead email address. But I didn't get confirmation/verification code to connect the same. I have raised a case with salesforce certification as well. Still no response. Has anyone faced this same issue? I have followed the steps described here.
http://certification.force.com/pkb/articles/Public_KB/Link-Your-Trailhead-and-Webassessor-Accounts
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Log in to answerBest Answer · By JanBask Salesforce Expert
Answered on Jun 12, 2023
I emailed certification@salesforce.com The automatic reply I got was:
Contacting us about linking your Trailhead and Web accessor Salesforce accounts? We have received a high volume of cases and are responding to them in the order they are received. If you've completed your maintenance on Trailhead, don't worry, your certifications are safe from expiration. Thanks for your patience!
Although I don't know how the Webassessor certs are safe from expiring if Salesforce doesn't know whose Trailhead it is linked to. Maybe Salesforce won't expire any certs until they have resolved this problem.
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