When creating or editing a Salesforce User, there is a picklist field that lets you assign a specific User License. In my Developer org, there are several options, two of which are confusing to me: Salesforce and Salesforce Platform.
What is the difference between these two license types?
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Log in to answerBest Answer · By JanBask Salesforce Expert
Answered on May 23, 2023
Salesforce Platform vs Salesforce License
Salesforce licenses are designed for users who require full access to standard CRM and Force.com AppExchange apps. CRM apps are anything that requires access to Standard Objects like...
Leads
Opportunities
Forecasts
Cases
SolutionsSalesforce Platform licenses are designed for users who only need access to custom apps, and NOT the standard CRM functionality. Salesforce Platform users DO have access to the "core" Salesforce Standard Objects and functionality, like...
Accounts
Contacts
Reports
Dashboards
Documents
Custom TabsSo, if a user only needs to access custom Force.com or AppExchange apps, it's OK to assign them a Salesforce Platform license. On the other hand, if a user needs access to any CRM functionality (e.g. Sales or Service Cloud), they must be assigned a Salesforce license.
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