What is service max in salesforce?
I am a newbie to "Service Max" in Salesforce. I want to learn about Service Max and Field service management(FSM) in Salesforce, how and why to use these in salesforce. There is no proper documentation around it. How can I use the Service Max in the Salesforce org?
Can anyone explain to me briefly about "What is Service Max in salesforce and what is the use of it?". How can I work with 'Service Max' in the developer org?
Service Max in Salesforce is a company who builder a solution on top of the Salesforce platform to do field service. Service Max is a paying solution but is really strong in work order management and workforce management. Service Max allows you to schedule your field service engineers with work orders based on proximity, availability and skills. Service Max has also a mobile client which can be used for engineers to get their work orders signed on the location where they need to be. It is a very complete solution for field service.