Best Answer · By JanBask Salesforce Expert
Vikram Choudhary JanBask Expert
Answered on Jan 14, 2020
Salesforce is primarily used by corporations to enhance their sales and income. It's essentially a CRM platform, there are some tech tools like Admin and Developer, like the most popular MS word and excel. What is the need to use the word excel? It is clear, the word doc is used for typing and excel is used to create sheets and document data Word for form and excellence for the development of math-based papers. Same way Salesforce CRM Admin can be used to create sales promotions, to advertise companies, to deliver consumers updates such as deals and discounts. So, it's mostly helpful in sales.