What is salesforce CRM?

Salesforce is an advanced CRM platform that puts together all of the important departments such as commerce, sales, marketing, and customer support. The CRM software will help you manage your consumer data better. This assists in the processes of fast decision making and gets your customers back to you. CRM program allows data sharing in real-time while reducing resource duplication. Using a CRM platform like Salesforce offers companies a competitive edge, understanding what the needs of their customers are.