What does Salesforce do?

https://www.salesforce.com/blog/2019/08/what-does-salesforce-do.html

Organizations use Salesforce to identify their customers' needs, interact with them at every level, and help expand their customer base.

The cloud-based platform allows businesses to monitor insights, customer success and support, client feedback and a range of other CRM features with ease of management and access anywhere the user is.

Due to the vast range of platforms and software, Salesforce is also used by businesses to assist with marketing, sales monitoring, spending, and results analysis. Various clouds allow users to evaluate specific data, create discussion channels with customers, execute sales strategies and more