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My client has been using the Salesforce Inbox for a while, and now asked me to turn on EAC. Now that EAC is on, he is no longer prompted to Log the Email after sending it. Which is fine when a contact exists in SF, because it will auto-sync. However, when there is no matching contact, he would still like to be prompted so that he can easily create the new contact. He doesn't want to take the extra step of loading the side navigation and creating a contact, he wants to be prompted. Can anyone advise me as to how to turn on the prompt?
