Best Answer · By JanBask Salesforce Expert
Answered on Apr 25, 2020
With numerous clouds that Salesforce hosts, it allows companies to interact with service and data customers that help customers track their journey providing multichannel marketing campaigns and interact directly with the customers.
The multiple different cloud platforms are o service cloud, marketing cloud, health cloud, app cloud, community cloud, analytics cloud, IoT cloud, Chatter cloud, commerce cloud, Heroku engagement cloud and more.
Salesforce also has been implementing Artificial Intelligence into Einstein platform that helps in simplifying the analytics workflow and produce accurate forecasting
